I contacted this agency at 9892 Bustleton Ave, Suite 203 to report a really bad caretaker. At the…read moreagency, I spoke with Marcella personally. She responded that she never heard such a name, but after I left, she immediately called that caretaker to "warn" her, instead of making sure that the agency does not cover up for caretaker who neglect their patients. This is not only unethical, but this behavior undermines the trust with this agency.

We have been using this agency for my grandparents for years now and it really doesn't get any…read morebetter than this. The people who work here are incredible. They are compassionate.They are understanding. They find amazing home health aides to take care of their patients. The aides take care of their patients like they are family. I can't recommend this agency enough. It's amazing and it has helped us keep our grandparents home for over 5 years. We switched here from another agency who showed no emotion or compassion towards my grandparents or their situation. Thank you thank you thank you for all that you do!

Loved the company And took good care the employees as well…read morewould recommend them great place to work

My original review was removed because JEVS CAH cares more about its own image than the ABJECT HARM…read moreit causes, so I'm re-posting the exact original sans 2 sur-names, which is the grounds JEVS CAH was able to use according to YELP ORIGINAL REVIEW: Avoid, avoid, avoid. YOU DO NOT WANT TO WORK WITH THIS UNETHICAL AGENCY. Save yourself the risk, anxiety, and the hassle. Working with them has been exhausting at best; traumatic at worst. I've been a client for several years. In this period of time they've sent PCAs (PCA = Personal Care Attendant) out who have asked for (and taken!!) my rx Palliative Care medication. They've sent PCAs who have stolen from me and my family. They've sent PCAs who were "no call, no show" for 5+ weeks straight, with no replacement. No one is ever available to help on the emergency line, if it's even answered. Usually, if someone answers they tell you there's nothing they can do. (What's the point in having an emergency line if nothing can even be addressed in an emergent manner?) The office staff does not value or include their client's voice in most, if any, matters. It's often impossible to stay in contact with the care coordinators. They've tried to say that some of their responsibilities were the responsibility of my care coordinator with my insurance company when that was not the case. Most recently I had a temporary PCA who was an absolute NIGHTMARE. She seemed great at first...but, then showed her true colors. She threatened to harm my special needs emotional support cat (instead of taking direction regarding my cat's medical condition), she accused me of self diagnosing my conditions (I have genetic testing/imaging/labs/etc. proving my conditions), she was displeased when I told her I would not spank or hit my young children to guide their behavior, she refused to follow food prep directions (stating: I know what I am doing!) which resulted in me cracking a molar, she did not adhere to infectious disease protocol laid out by my doctors (I am immunocompromised and immunosuppressed...and as a direct result, I got very ill during my post-infusion recovery period and I pray I won't need hospitalization because of this), she kept breaking protocol as far as the job description, and she was incredibly unprofessional and judgemental. At one point while I was orienting her, she tried to convince me that I was having a medical emergency when there was none. (My team of doctors would write statements on my behalf regarding this, and that there was no emergency.) As I tried to explain to her that I was just dealing with a condition that I have lived with for decades, she FELT her opinion outweighed my own lived experience and my doctors' knowledge. An ableist PCA is a dangerous PCA! She also asked some very personal questions about my family, and (silly me) I answered assuming she cared about the wellbeing of my family...but, unfortunately her demeanor towards all of us changed afterwards. I should have fired her after she threatened to harm my cat, but they don't tend to have good (if any) replacement PCAs to come in a timely manner. So instead, because she was one of the "better" PCAs, I allowed her to stay, because I needed the care. I deeply regret this. When this PCA informed me that she was quitting, I felt relieved...but, that was short lived, as the agency then proceeded to DISCHARGE ME as a client, based on this PCA's false allegations. When I reached out about these concerns and more, there was no response. If JEVS CAH decides to take accountability for trying to brush marginalized clients like myself under the rug and takes the appropriate actions that would be expected by a responsible and ethical Home Healthcare Agency (HHA), I will change this review to reflect their actions. As of now, I have been left hanging, and am scrambling (while incredibly ill with whatever virus their temporary PCA gave me - and during a holiday weekend) to find a replacement agency that accepts the Medicaid Waiver so I don't wind up losing my battle for my health and life. Omara my former care coordinator, Amanda the Director of Compliance, and Janon the CEO are unwilling to respond despite my dental and periodontal problems caused directly by the temporary PCA. (My insurances will not cover the work I need, and this puts my teeth at risk, in addition to the possiblity of the infection traveling to my heart because I'm immunocompromised and immunosuppressed.) PS & Update: JEVS CAH upended my life AND my entire family's lives in September 2024 (it's January 2025 - Happy New Year!) and we're still suffering from the wrongdoing by JEVS CAH. JEVS cares more about having good PR than giving good care and treating clients/former clients appropriately. I'll change my review if they actually do the right thing.

Probably the worst place ive worked at in the last 10 years...Wont give info on new patients, Pay…read moreis never correct or on time, Hours take months to be verified and every client is not even verified or checked on before care. Accusations made by the client(even when disapproved) can jeopardize a caregiver's job. 1/10 experience , the only thing that made it sufferable was the back pay.

Patriot Home Care hires bodies not qualified caregivers. Most of the caregivers that come to my…read morefamily member's house are consistently late to their shift or better yet don't show up without any notification. I have had one caregiver show up in scantly clad attire with body parts out. They have often left my family member sitting in urine for hours before changing them. All they do is sit and watch tv or sleep during their shift. No consistency, unreliable, and highly unprofessional.

Stop having Joanna and bias being so ignorant on the phone harassing they're being so aggressive…read morethey didn't want to pay my caregiver they're saying that she's not working when she checked in with the evv because their application was wrong they don't want to pay her I surely will not recommend to nobody there an awful awful service they're not even professional at all and I think you should close this case down this agency down because it's ridiculous the way they teach the clients and the caregivers thank you so much this is Valerie Lapish

I love working for this company. I've been with them for over 5yrs now. The staff is professional…read moreespecially Ms. Jackie. Whenever I have an issue or need to adjust my schedule she has ALWAYS accommodated my needs. Thank you for everything that you have done and your work does not go unnoticed.

Their only concern is money, stay away. Was just discharged as a patient after only 2 weeks of care…read morebecause though I am 100% homebound I decided I wanted to see family an hour away for a couple days for Thanksgiving. Though someone is picking me up and bringing me back and its the first time this year I am visiting for more than a few hours I was told that I no longer qualify for services. Why? Because they are liable if I get sick and they care more about the fact that years ago someone sued them rather than allowing a patient to see their family. Now when I return from seeing my family and have no way or ability to leave my home I am without services. Please consider where their actual concern is before deciding to go with such a company.

My grandparents stay here and the care they get is excellent. The nurses and staff are so…read moreincredibly kind and they are treated well. It's clean and spacious and there is a lot of events and activities planned for the people living here. Overall I would recommend this place!

We needed care for my mother immediately, so I made the call to Daily Support Services and my call…read morewas returned immediately. After a caregiver was provided the staff made follow-up calls to see if everything was going well, as well as having a staff member visit with my mother to ensure she was comfortable with the caregiver. Every staff member I spoke with was professional, caring and helpful.

Daily Support Services staff was very friendly and informative about support for my mother. They…read moremade me feel at ease and secure about home care service.

They have a great sales pitch but the actual care is awful. And when you are at the end of life…read morethey will have big expectations from your family so they can keep drawing that Medicaid money. They are your caregiver and insurance company.

Horrible, disorganized crooks... They terminated my aunts care twice for no reason! We called her…read morecaseworkers to see what's up and everything is fine with her case but the company says otherwise and then calls us back days later to say everything is fine again. Not to mention they over paid me once and my bank reversed the payment but they still held my check 3 weeks later and still haven't paid me. Unfortunately I had to involve my lawyer.

From the owner: We are dedicated to providing exceptional, cost effective, family focused care for the sick,…read moreelderly and disabled.Our goal is to meet your medical and personal needs in the nurturing environment of your home and to minimize the impact of your condition while respecting the role of the family in the care of the individual. Please give us a call today.

Worst agency to work for. Pay is not that great and they're unorganized. Management lacks…read moreorganization. I was left to complete all the office work alone while the manager surfed the web and was busy with his partner. I have a medical conditions, which causes my hands to fo numb and have a tingling sensation. I asked for help on a number of occasions, but did not receive any. Only a daily basis I had to push through the pain so work can get done. It was a very uncomfortable setting to work in, especially with the managers girlfriend constantly being there. I brought these concerns to corporate, which were overlooked. Instead. I was painted as a liar who is angry and distrust

Terrible customer service. Came in and sat at the lobby for over 20 mins and they haven't asked if…read morewe needed help until I said something. Even singed in and no one at all acknowledge me.