My 12-year-old son received counseling services through Bay Area Christian Counseling for several…read moremonths. During that time, I repeatedly requested basic parental updates and care coordination and did not receive meaningful communication for an extended period. I later learned that my son had made statements involving self-harm and substance exposure, yet I was not notified for weeks after those statements were reportedly made, despite having shared legal and physical custody and being responsible for his care half the time. I also became aware that third parties were involved in communications related to my son's care without my knowledge or consent, which raised serious concerns for me as a parent regarding boundaries, transparency, and parental access. After requesting records and clarification, responses were delayed and inconsistent, and I was told that my minor child would need to authorize the release of his own medical information, which further complicated my ability to participate in his care. Parents considering this practice should ask very clear questions up front about communication policies, parental access to information, and how safety-related disclosures are handled.

I was looking for something specific and was told the wrong thing on the phone before I made the…read moreappointment. Realized at the end of the appointment the therapist didn't even have the correct intake form that said what I wanted to get out of therapy and all the things I checked and sent back 2 days ahead of time. Left feeling worse and asked for my money back but was gaslit by the therapist and lady at the front desk

I was pushed to a telehealth visit because of weather. I had an appointment for a weight loss…read moremental health evaluation before WLS. A standard practice that this office does frequently. My surgeon had an estimated cost as he recommended Dr. Brady. At the start of the appointment, Dr. Brady confirmed that my visit would be about $150, and I had to agree to this before the session. He was nice. Asked basic questions and then said I needed to come in and fill out a couple questionnaires. I set a time to come to the Lutherville location the following week. When I arrived, they didn't seem to know I was coming. They rounded up most of the papers I needed to complete. They were scantron and multiple-choice questions. They stuck me on a tv tray in the front lobby, as people entered and exited around me, and I did the paperwork. Weeks later the bill arrived. It was $1200 (and after the insurance, over $700) 7x what they quoted me at my appointment. Obviously I would never have agreed to this outlandish fee for the service I received. I agreed to the $150 estimate. Not a $750 estimate. I contacted the billing department (Alice) about the discrepancy. I was told they called and got the preapproval for a different type pf appointment, and that they were "sorry, and will work to ensure it doesn't happen in the future". They did nothing to work with me, as THEY are the ones who made the error. They responded to my inquiry about this with a "tough luck" attitude and said they were not going to change anything so I need to accept that. They took 4 months to even submit a claim to the insurance, and that was after I had to reach out again to ask when it would be submitted. For a "mental health" service, this seems like terrible customer service, and could easily cause more issues with a person who was already struggling. The doctor was nice enough, but I would never recommend this place, their billing practices are terrible and I will be filing a formal complaint with the correct government agency for their "surprise billing" and unethical charges.

Oh boy, when thinking about Oasis, it's hard to express the amount of unprofessionalism that I…read moreexperienced, but here it goes. My son had an issue that needed to be addressed through counseling, so after speaking with his doctor, I was given a referral list with Oasis on it. I called all of the places referred (5 of them), and Oasis was the only one taking new patients during the pandemic, which left me in a bind. I gave all of my insurance and personal information to the women on the phone and was given the time/date/doctor that my son would need for his session. On the day of the session, I hadn't received a Zoom Link, so I called Oasis. I spoke to a young lady named Brianna P., and she told me to go to the patient portal and complete the questionnaire. After completing the portal questions, I heard nothing. I received no Zoom link and received no follow-up correspondence. My son, who was already nervous, was disappointed about his counselors' failure to appear. Three weeks passed, and we still heard nothing from Oasis until we received a bill. The bill was a 25 dollar charge for a missed appointment that we never received the information for. Moreover, they billed my son instead of me!!! I have worked with counselors for year's and never have I seen a business physically bill an 8-year-old. After looking on Yelp, I now see that this business needs a total overhaul. I did manage to call the billing department, and a very nice woman rescinded the charge. I emailed Brianna P. with my issue and her supervisor, and no one has contacted me to this day. Please stay away from this place. The reviews are warranted, and this is not how to conduct business with individuals that are already experiencing traumatic events. Oasis is creating additional stress and drama that is not needed in these times.

I was going through a difficult time and I needed a therapist that was experienced and was seeing…read morepatients remotely. After a few sessions, I knew that I wanted to see Mrs. Wooten regularly. After a year, I feel like my mindset has changed and I'm able to cope with the frequent ups and downs of life, as they come. I would recommend this practice to anyone in need of therapy. Also, I'm not very religious and I felt very comfortable using this practice.

From the owner: Immediate Openings for virtual individual therapy, couples therapy, therapy for seniors, adolescent…read moretherapy, and psychiatric evaluations with medication management.

A big building with multiple doctor offices within. I think there are a million different offices…read moreto be honest. The highlights are the wonderful Annapolis Professional Pharmacy on the ground floor and an imaging center for MRIs and X-rays. I've used all of these personally. There is a footbridge to the Belcher pavilion too. And from there to the main hospital building, but you will need to exit to the street and walk all the way around (unless you're an employee with a badge). It is really only for staff. Parking is not too bad if you just go to the roof. It is a big garage. Elevators are slow. Use the steps if you can.

My doctor is here. She's a wonderful doctor. However, even when you're the first appointment of the…read moremorning, you are looking at at least a 2 hour wait in the waiting room, and probably another 45 minutes of waiting in the exam room, just to see the doctor for 10 minutes. It's just not worth it if you dont' have at least 3 hours to kill (and there's no cell phone reception in there, so it's not like you can continue your work day) Also, I asked the stand-in doctor (as my real one was out sick one day) if she would sort of explain my new insulin system (I'm diabetic) in terms of alcohol. She refused. She said that alcohol was bad for me, and that she would not help me mitigate that by telling me how to do it. I pointed out that if I was going to do it anyway, as I refuse to not enjoy life, she would be helping me, and that she took an oath to do no harm, and that not telling me was harmful. She stormed out of the office--not what you want in a doctor. Last time I was there, I saw Heather, who was lovely.

Dr. Jennifer Heidler-Gary came highly recommended by my wife's neurologist, and she absolutely…read morelived up to that recommendation. She was a pleasure to communicate with--kind, attentive, and incredibly thorough in explaining every aspect of my wife's testing. What stood out most was how thoughtfully she approached the situation. She made sure my wife felt comfortable and never self-conscious about her cognitive decline, which meant a great deal to us. Dr. Heidler-Gary was truly a breath of fresh air compared to many healthcare professionals today. We're very grateful for her care and compassion.

My Neurologist referrEd me to Dr. Heidler-Gary for a neurological testing assessment. Dr…read more Heidler-Gary provides a comfortable setting for a comprehensive evaluation. The evaluation was provided to my Neurologist in a timely manner. I would highly recommend Dr. Heidler-Gary.