DrFoo is a very patient and caring man . He has explained what he is doing during pain injections…read moresessions. He discusses what I might be able to anticipate, what the timeline is regarding when I might be able to feel more relief etc.

Wouldn't recommend them aEVER again Doctor Charles Simmons if yu wanna call him that. Never looked…read moreover my mri report used me as a pin cushion then when it came time for me to make the appointment they had no idea the procedure that I needed. If that isn't a red flag to get the FUDGE out there I don't know what is. Do better Clearway no wonder why they are 3.8 stars all they are is trying to MILK your insurance money

Dr. Freedman is an excellent doctor. He formed this practice to detangle himself from the…read morehealthcare industry and yet still provide excellent healthcare service to those in need. Essentially, you pay for the healthcare you need. This is an excellent practice for people who cannot easily afford medical insurance and are shut out of our healthcare system. For myself, I enjoy the fact that The practice is personable and accessible, and I never have a difficult time getting an appointment when I needed it. I think many more people should be considering medical practices such as evolve, yet I still do not find that many. The closest analogy is somewhere like Care first, however, Care first is less of a medical practice run by one doctor and more of a mass healthcare system. Evolve is a medical practice, with an excellent doctor, competent staff, and a pay as you go approach.

Excellent service! I was referred by someone I trust. This clinic is a lifesaver for me! I am so…read morehappy I found them!

I had a great experience thank you to Tarra and Dr. BENJAMIN PETRE. I checked in online and pre…read morefilled all my Information and when I arrived they took my id and copay. I waited for about 10-15 minutes in the waiting room before being seen. There were about 10 people ahead of me so amazing timing on getting in. Once I got called tarra took me to my room immediately and got me started she asked all the right questions and had amazing bed side manner. She made sure I was taken care of and felt supported and comfortable. Dr. PETRE came in within a 5-10min time frame after I got them my X-rays he was polite laid back and ready to hear my issues and give me a potential solution. He asked me questions and broke down what my issue is in the simplest terms to make sure I was truly able to understand what was going on with my knee. He gave me two solutions and answered questions before I could ask them. Also amazing bed side manner I truly appreciate their assistance and help. The girl at the front desk I didn't get her name but she was very polite and friendly to all the patients. She made sure everyone's bad day turned good.

My experience with this office has been extremely disappointing due to the lack of professionalism,…read moreaccountability, communication, and patient follow-up. For weeks, I made multiple attempts to provide important information related to my upcoming procedure, including submitting my current medications exactly as instructed on the preparation paperwork. Despite leaving messages and following their process, I received no acknowledgment or timely response. For a medical office, this level of neglect and poor communication is unacceptable. When I finally called to follow up, instead of addressing my concerns professionally, the staff member I spoke with became defensive and combative regarding the office's failure to respond. The call ultimately ended with the phone being hung up on me. At no point was there any ownership, apology, or concern shown for the lack of patient communication. This experience has seriously impacted my confidence in this practice. Patient care does not begin and end with the procedure itself -- communication, professionalism, responsiveness, and accountability are equally important. Unfortunately, this office failed in all of those areas. I would strongly encourage anyone considering treatment here to carefully evaluate whether this is the level of patient care and professionalism they are comfortable with. Best, Ms. Perry

This is our primary care physician. They are attentive and conveniently located to our home. We…read moresee Dr. Everhart and he is very competent. Everything you would want in a primary care. Recently my husband had some medical issues. He called over the weekend to check on him and shared his cell number to make sure we had the care he needed while he was out of the office. His kindness and willingness to go out of his way was impressive!!

Dr. Fry was recommended by a friend for my son, and after having a somewhat negative experience at…read moreanother primary care practice we decided to give it a shot. As anyone who's read my other reviews will know, I always have to preface medical reviews by saying that I've been a nurse for over 20 years and tend to be pretty critical of healthcare in general, so a 3-star rating for this office would be a 4-star rating for anything non-medical. Just to provide some perspective...... Getting an appointment with Dr. Fry can sometimes be a challenge, and his office staff are not the friendliest people on the planet. They've never been overtly rude, but just kind of abrupt. However, as I've sat waiting in the waiting room I've overheard multiple phone calls that appear to be from long-time patients (apparently HIPAA rules don't apply here) who seem to have a good rapport with the staff, so maybe we just haven't broken the ice yet. The waiting room itself is pretty small, and I had to laugh at the signs taped to the walls telling you to please sit up straight in the chairs....to improve your posture but also to make the chairs last longer. I can honestly say I've never seen that before in a doctor's office! Be prepared to wait a while, as I've yet to see him run on schedule. Our longest wait was about 45 minutes, but typically it's only about 15 minutes past our appointment time. The actual amount of time spent with Dr. Fry has never been more than 10 minutes, and that's a LONG visit, so I can only assume that his other patients are more complex and require more of his time. As for Dr. Fry himself.....he's a bit too casual for my tastes, but it works for my son. His general appearance is reminiscent of a college stoner who's just rolled out of bed. He's very direct and kind of "jokey" with his instructions, but he gets his point across and does listen to what you're telling him. Like I said, this is a little too casual for me, but for a 19 yr old boy it's just what he needs to make him feel comfortable and open up to talk to him. So if my son is happy and getting good care, I'm happy.....end of story.

At west street medical they offer the best care. They are the most friendly and professional…read more Could not ask for better care.

This apparently is not an Urgent Care clinic. Door was locked at 1:45 p.m. Friday afternoon. No…read morenotice no signs saying they're open later.

Out of the three locations I've visited, this one is by far my favorite. I go here for orthopedic…read morecare. I had surgery here on Juneteenth, and from the moment I arrived, the entire team made me feel cared for and supported with so much kindness and compassion. My nurse, Mandy, was absolutely amazing from start to the moment it was time for me to go into the operating room. She made me feel comfortable, reassured, and truly cared for every step of the way. Dr. Hughes and her anesthesiology team were phenomenal. Before surgery, I shared that I always wake up feeling extremely sick and usually spend hours vomiting after anesthesia. Whatever they did differently worked wonders! For the first time ever, I woke up feeling great--just a little drowsy, which is completely normal. I honestly wanted to give them all a hug to thank them, but they were already gone! It made such a huge difference in my recovery. Nurse Krissy and the rest of the nursing staff were just as incredible. I've never experienced a surgical team where every single person made me feel so valued and well cared for. Their compassion, professionalism, and genuine concern did not go unnoticed. Dr. Wisbeck is an outstanding physician. Since becoming his patient, both he and his nurse practitioner have made me feel welcomed, comfortable, and heard. They took the time to listen to all of my concerns and worked together to determine the best course of treatment. Dr. Wisbeck explains everything thoroughly and never makes you feel rushed. If you don't understand something, he's more than happy to break it down until you do, which I truly appreciate. The facility itself is always spotless, clean, and very well maintained. I also want to recognize the front office staff in Suites 300 and 310. They are always friendly, welcoming, and genuinely kind, making every visit a pleasant experience. Thank you to everyone who played a part in my care. You all turned what could have been a stressful experience into one that I'll always remember with gratitude. Exceptional care like this is hard to find, and I'm incredibly thankful for each and every one of you.

I love this physical therapy facility. The building is beautiful. The office is clean and fresh…read more They have the best state of the art wellness fitness equipment. I recommend Issac Johnson as your physical therapist. He is very nice, courteous, friendly and professional.

The therapist was very good, professional and had a great bedside manner…read more However, the arrogance, rudeness and lack of respect for me as a patient and lack of regard for my payments and the unaccounted for charges and what appeared to be a lack of a regular cleaning procedure was unwarranted. I was over charged repeatedly with the warning that it would take 4-6 weeks to process the refunds. For several weeks the clerk refused to check and see what my actual co-pay was- when she finally relented, she seemed embarrassed to find that it was only 3.00, and against my better judgment, I decided to continue with my treatment there. I had started at their other location, loved my therapist- then one day she was gone and I was handed off between different assistants each time, that didn't even take the time to find out what I was suffering from before they put me on equipment that would have further damaged my condition. I had a serious car accident and was barely walking on my own, having recently graduated from a wheel chair, to a walker and was afraid of falling as we were required to share much of the equipment at the same time. It was suggested that I might do better at their smaller location. I really liked the therapist as well, at the new location, it was much smaller, and didn't feel as much like a "factory " for lack of a better word. The therapist took his time a gradually worked me up to more intense workouts. On my very first visit though, and subsequent visits, the clerk would take my credit card ( they are not permitted to take cash) and hold it on the other side of her desk until I had signed the receipt, instead of handing the credit card and drivers license back right away. We are talking about a 3.00 charge. They weren't going to treat me until it was paid, so I'm not sure where the concern was, but the lack of trust of their patients, from the very beginning, was evident. I was there twice a week for many months, but was regularly charged 20-35.00 per visit for my co-pay, even though I reiterated that my co-pay was only 3.00. I was told by the very rude and caustic clerk that they were allowed to hold that much. She vacillated between being snarky, sarcastic, and actually yelling at me. I took this poor treatment from their administration for as long as I could because I believed that my therapist was doing me some good and I very much appreciated his efforts. I was in a lot of pain and it was difficult to fight. I also quietly asked them to please clean the equipment handles after each use. The patient demographics in this location are mostly elderly people who may have reduced immune systems. They couldn't seem to find the antiseptic wipes, but eventually came around, and stated wiping equipment down for me. I'm not sure it was an overall practice. Eventually they stopped cleaning the equipment after each use. I started wearing gloves when I became sick several times after my visit. I don't know if my illness was attributed to the lack of sanitation, but it didn't seem worth the risk. The clerk could barely control her contempt. Then in January, the clerk asked for a large deductible. I had already met my deductible through several other Dr visits and let her know. She seemed upset, so I paid it. Of course, we were back to deducting the 3.00 co-pay from the large hold, which conceivably could take many, many months to use up. I let it go- then caught Covid. The last outing was at PT - but it is hard to say where it came from. I finally recovered and was on my way to therapy when I received a call from the clerk. This was the last straw - we now had a misunderstanding over the appointment time. I was very careful to write the time on my calendar, and my fiancée, who could hear the conversation which was on speaker phone, also wrote it on his calendar. The clerk had called and said that I missed the appointment- that it was a half hour earlier than I had recorded. I told her that I had made the appointment through the main office as this clerk was out due to the snowstorm and the office was closed. The other clerk said that she had already checked with the clerk that made the reservation, and said that I had insisted on the earlier appointment. This is non-sensical as I had no other appointments that day and I typically like to keep appointments at the same time- less chance of missing it- why would I change just one appointment time for no reason? I sensed an ulterior motive behind this so I asked the clerk point blank, if she was trying to end the relationship? She said, with a gleeful cackle- that yes- that this would be my last warning. I then spoke to the Therapist, expressed my gratitude for his treatments and said I would find another therapist. Life is too short I really wanted to love this practice- but I believe that the corporate culture was intolerable.

This is a cautionary tale. 1. Do not believe all the 5 star reviews. Not even the Pope gets…read morenothing but 5 star reviews. Read your paperwork they get you to sign while you are ready to get therapy--I wish I had. Billing comes a month later so you do not know how much you are being charged until it is too late. Some of the other negative reviews are spot on, you wont see them on their site. I was told several times they checked my insurance and the MOST I would be charged is $35 per session; they never told me my insurance (High End) would charge $70 toward my deductible. They NEVER told me they would charge several hundred for "The Evaluation" at the beginning--a joke. Sessions were never an hour, the last one I was cut short 15 minutes because a new cllient was waiting for a eval. I did not continue with this group.

Hello. Just wanted to share a positive experience (with negative test results)…read moreSunday, late afternoon I was having some dizziness & nausea. Because i'm a caregiver for my grandkids and foster children, i decided to take advantage of being tested . Went to First Call in Gambrills ( previously known as Chesapeake Ergent Care, w/same contact info) They were incredibly well run. -Open 7 days! -no appt needed -wait in-vehicle -lines are outside -Rapid & send out test -Test was not painful, just a bit uncomfortable The swab seemed to be flexible -even with a double line of 12-15 cars, it was well organized, supervised traffic director, smooth process, and a bit over an hour total time spent there ! After some of the negative stories of the process .. I was surprised.

Writing this as I'm in my exam room after and hour wait. I still have yet to be seen my someone and…read morethere was a maximum of 3 patients in the waiting room, one being myself. I can't believe how slow things are running, I've never experienced these kinds of wait time with any urgent care. This is horrible customer service and patient care. Only one single employee even addressed the wait time. I came here thinking I would get more help than from a CVS minute clinical but I was wrong and will never come back here again. The only upside is that everything is great and very clean.