I cant believe there is negative reviews. This place was pretty amazing! We arrived at 2 AM and the…read moredoctor was helping us within minutes. They also helped us find a hotel as we were not from Calgary. The next day they were in touch early and let us visit our dog. Dr Diaz was amazing before the MRI he explained everything and was in touch right after explaining everything. They answered all questions we had moving forward and the care the dog got was terrific! They clinic looked clean and well maintained, plus the amount of services they offer are among the top in Alberta. Big thanks to Diaz and everyone else!

I leave honest reviews regularly -- and this is one of the worst experiences I've ever had…read more My dog Meesha has a suspected lung tumor. My veterinarian submitted a full and thorough referral, including all relevant medical records, history, and lab work. Everything was done correctly on our end. I then personally spoke to a staff member at VCA Care Centre and clearly explained that we were dealing with a possible cancer diagnosis. I even asked directly about CT imaging. And yet -- despite all of that -- they booked us into the wrong department. Let that sink in. A pet with a likely cancer diagnosis... and they scheduled us with the completely wrong team because no one bothered to actually read the referral or listen to what I said. And instead of owning that mistake, they tried to deflect and blame my vet -- who did his job perfectly. To make things even more outrageous, I waited an hour and a half to speak to the manager in person, only to be met with coldness, defensiveness, and absolutely zero accountability. Not even an apology. No urgency. No plan to fix it. This wasn't a mix-up about nail trims or routine bloodwork. This is a case involving a potentially life-threatening condition, and their complete failure to act responsibly may have cost my dog valuable time. If you care about your pet and expect a specialty care center to treat urgent cases with the seriousness they deserve -- stay far away from VCA Care Centre in Calgary. The system is broken, the staff is careless, and the leadership lacks even the most basic empathy or professionalism. They should be ashamed.

We had to make the heartbreaking decision to let go of our beloved cat (Mr. Seven) of only 9…read moreyears. After months of him being sick and opting for surgery in the hopes that he could be saved it did not work out in our favour. Through out our experience with the Western Veterinary Centre, there was nothing but compassion and respect for myself and my husband and our furry family member. We appreciate it beyond words for the work that you do and for the passion and love of the little ones that come through the door. Thank you to Dr. Debra Henderson for the multiple phone calls. And also to the grief counselor Judith Blythe. Your sweet voice and thoughtful words were very much appreciated. Sincerely, Christine and Bryan Smith

Shittiest business ever demanded to ground to save my dog's life otherwise they're gonna let them…read moredie or else. My second option is sign. I'm already the Humane Society they could pay the vet bill if I can't afford two grand and I wasn't gonna let my dog die so being selfless, I did sign the paper of the biggest hardest thing I ever did and then after that, they tried to charge me with abandonment and send the byelaw after me. I had to go to court to prove that I wasn't neglected after all they just decided to drop it all yeah it was the saddest time in my life. I don't recommend this anything vca and the city of Calgary. If it's VCA avoid it with your pet no good if you wanna lose your pet that's a good place to do it.

If I could give it a ZERO I certainly would!…read more I came home on a Friday to find my 10 year old cat had had an episode of some sort and was in dire distress. Having had stomach issues all his life, I knew he probably wouldn't survive and wanted to get him some place quick. I called the 17th Avenue Clinic, they were only 2 blocks from me, and was told they weren't accepting anymore patients they were getting ready to close and referred me to another clinic over 20 blocks away. It did not matter that my pet was suffering to them, not one iota! Needless to say, my poor Milo passed away on the way to the vet. He suffered more than he needed to. These folks have no empathy, don't care and caused me and my Milo unneeded suffering and pain. WOULD NOT RECOMMNED IF MY LIFE DEPENDED ON IT!!!

This Used To Be a great clinic but has spiralled down a lot since became a VCA clinic. Vets…read moreleaving practice, if pet isn't getting a check-up with shots you are mostly referred to the Northhill Veterinary Emergency Hospital. Another VCA clinic. Been going to this office for 30 years, time me thinks for a change.

Awesome emergency care for my cat Evie who was poisoned after eating Lily flowers. Thank you so…read moremuch to the team at. VCA for helping! I'm so thankful that your emergency office exisits.

I had a deeply traumatic experience at this clinic with my dog Rhea on August 25…read more Rhea was brought in after giving birth and was in critical condition. I understand that her medical condition was very serious. My concern is not only about the outcome, but about the communication, consent process, documentation, and the way we were treated during the euthanasia decision. We asked about other options, including continuing treatment and transferring Raya to another emergency/specialty clinic. I did not feel that we were given a real voluntary choice. Police were called and were present in the room while we were crying, overwhelmed, and trying to understand our options. I felt pressured into signing the euthanasia consent form. Afterward, I requested Rhea's full medical records. The first package did not include all documents, and only after multiple follow-up emails did I receive additional monitoring records, handwritten order forms, and communication logs that were not included initially. I also requested clarification about audio recordings made during our conversations. Losing Rhea was already devastating. The way this situation was handled made it even more painful. I am now seeking review through the appropriate channels. In my opinion, pet owners deserve clear communication, transparency, and compassion during emergencies. I did not feel that we received that.

This service was invaluable for us Had a puppy with a lingering sinus issue and Dr Wendy kept in…read morecontact with us for weeks to ensure he was okay. Super convenient to have them come over. No one was stressed. Dog just thought he had a visitor Stopped by their location to get med refill. Staff was incredible. Really easy to reach and very quick to help out. Will use all the time.

Due to a very poor past experience with another vet in the city, I am now very cautious and weary…read morewhen taking my pets to the vet. When I learned about Vets to Go, it sounded like a less stressful option for my kitties but still, I was initially very sceptical. Dr. Laura at Vets to Go was honest, friendly and very knowledgeable. The prices were fair, she took the time with each one of my cats and got to know their personalities a bit. She's come out twice now, and both times I have only positive things to say. I will continue to use this service, especially for check ups and non-stop emergency concerns. It was definitely less stressful for all 3 of my cats and not a huge price difference compared to other clinics I've been to. I highly recommend!

So Grateful to McKnight veterinary hospital! They were able to take my dog in on an emergency basis…read morewhen I noticed an infection on her backside which required sedation to treat. They were empathetic, and took time to break down costs and work with me to meet her care needs with In my budget. The over all cost of the procedure was still expensive, but VERY reasonable, especially considering all the medications, surgical procedure, cone, and after care medicines. Due to the Covid-19 pandemic, I was not able to be with my dog, but I felt very comfortable with leaving her at the clinic. The staff are friendly and I feel that they genuinely care very much about their patients. They took time to throughly answer my questions and concerns. I'm so pleased that I will be switching to make this clinic my regular vet. Thanks for taking such good care of my best friend!

DO NOT GO HERE! I received the WORST service here the other day. The staff here seems tired, burnt…read moreout and unhappy - all of them. In addition, I dealt with the manager, Jessica who was possibly the most impolite human being I have ever talked to. She even went on a power trip and told me she is putting a DO NOT SERVICE note on my account after I told her about the poor experience I had and how I was going to write a review about it. That is how your company deals with things? By going on power trips and saying they will apply a do not service to my account instead of addressing my issues? Ridiculous.

I found a juvenile pigeon in distress and I was told to take it to Fish Creek pet Hospital and drop…read moreit off. They were efficient and kind. Thank you for bringing it in. And oddly enough there were five dogs in there and not one was barking. A very calm atmosphere.

Our beloved Walker was treated with so much love and care today at Fish Creek Vet ER…read more Thank you to the entire team- the best of humans truly work there. We are deeply grateful for your kindness and compassion during this difficult time. We'll leave his photo, as he was such a handsome and deeply loved boy.

I have been a patron of this clinic for many years and to this point I have been happy with their…read moreservice. My pet was scheduled for a exam and vaccine, when I arrived Ii was expected to drop my pet off and not be present for the exam, this was unacceptable. I am double vaccinated for COVID and also understand the importance of being masked, I will now be looking for a veterinary clinic that will be accommodating. This has been sorely disappointing experience.

We bring all of our animals here. and we have 5!…read more The staff is extremely friendly and helpful. We trust the vets here very much with our animals health! The price seems to be on par or lower than most places The doctors are so great with the animals. They will try and save you as much money as possible as well! Love these vets!

Was told by my vet to go here in case of pet emergency…read more Suggested to call ahead so they have all your information from your vet before you arrive. They will take your pet upon arrival to have an assessment and prognosis on the next steps for your pet. Well my baby wasn't doing well and brought her here to have a look at. I did phone ahead and they were waiting and ready upon my arrival, took my baby in immediately. Very hi tech facility with new state of the art equipment for your pet. Very friendly and compassionate staff as well as helpful. Told me to wait in the waiting room and as soon as the vet takes a look they will place me in a room where the vet will give me my options on the prognosis of my baby's ailment. Vet was very helpful and honest on the options that were given to us. If your pet needs to stay for observation you can book an appointment to have visit with your baby. By the way my baby is doing very well now. They took very good care of my baby. This Animal Hospital is new and has been at this location since August 2024. Other then emergency pet care they have a wide selection of good quality pet food. Do recommend coming here for pet emergencies. -inside is very clean and new -plenty of parking

My sweet little girl died in their ER. After reviewing the medical timeline and records, according…read moreto the radiologist, she might had infection that was never addressed. She had trachea collapse but they never address that, they could have given her nasal oxygen. She was in their care 7am until 4pm. She passed away at 4pm ish. . Her stats were failing and they didn't address until 3 hours later. She died having cardiac arrest 3 hours later. They will wait for your payment before taking the next steps. I had told the vet to do whatever and i will pay. They took one hour to talk to me to make sure i understood how costly it would be. One hour they could have spent saving her life and all the calls in between to , oh its another 2000$ and now pay through this link before we go to the next step to save her. Instead of trusting i would pay, they took precious time away from her resulting in her death. This is so wrong when your beloved is dying and depending on the vet to save her. I blame them for her death. She could have been saved but they didn't do what had to be done within time. When i was holding her dead body and crying my eyes out , the front desk girl came and wanted to do paperwork. I paid them almost 3000$ for what? Only to have my baby taken away from me forever.

Dr Madi is a very gifted veterinarian. I have trusted her to care for my cat a few times and I am…read moreamazed at how quick my cat bounced back from near kidney failure and stomach issues due to her recommendations as well as diagnostics interventions. I have recommended her to multiple people and will continue to do so in the future. Thank you Dr Madi and staff for all your wonderful care!! The Weisgerber/Roche family and Roo

This is the best vet/pet hospital that I know of in Calgary. After some issues being overcharged…read moreupsold on meds at our old vet (very unfortunate) my good friend highly recommended this location Wow, so glad I switched over. Amazing staff, the are so accommodating and helpful. I just brought my 9 year old dog in for a fairly big surgery and they were incredibly accommodating with my work schedule. They even did all they could on the price to help me out as I'm a single dad Thank you Due South! I am now a loyal guest and part of the family. Highly recommend to anyone else One thing - they do have a reasonably high flat fee for appointments, somewhere around 85 bucks. Totally worth paying it. You get the service you would expect every time