Dr. Ojen Masrour & his team @ Healthy Transformation MD are always courteous & friendly. The good Doctor himself shows concern & empathy with me & spends time to get to the core issues with my health. His infusion Nurse, Rebecca is professional, friendly & without a doubt, the most competent IV Nurse ever to stick a needle in my 75+ year old arm. Her little office is definitely a low pain & 'hematoma free' zone. Kudos to everyone at Healthy Transformation MD! read more

Staff unprofessional rude lazy. They make threats and intimidation tactics. They yell at you in front of other patients. They literally yell at you to get out of the office. They treat you bad then spin it and smears your name to the doctor. I've been a patient 30 years and am getting a new doctor. DO NOT GO TO THIS DOCTOR read more

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Great support from Dr. Masrour and Shahram! My mother has an autoimmune condition that has rendered her disabled over a period of 15-20 years and they have helped with trying to get her better. I really appreciate the counseling, guidance and communication. Thank you Dr. Masrour and Shahram! read more

Want a lifestyle doctor that actually listens? You should read this review... Dr. Masrour has been my primary care physician since 2012. Most of my visits have been for a yearly physical or an occasional sickness. He books out physicals well in advance (a month or so) but always able to squeeze me in if I've ever gotten sick and need to be seen that day. Things that have always stood out to me: (1) Lifestyle approach to medicine, health and wellness (2) Staff has always been very helpful with referrals (through HealthNet HMO requirements) (3) Dr. Masrour listens and doesn't rush out of the room to get to another patient. He's calm and actually takes the time to listen to your concern without talking over you. read more

Have been seeing Dr. Ojen Masrour for the past few years as my PCP. He is a kind and caring doctor that puts the interest and welfare of his patience as a priority. I have found all his staff to be pleasant, helpful, and professional. I recently had an office visit when a disrespectful client was giving the office staff a hard time. This client seemed entitled, condescending, and rude. In my opinion Dr Masrour staff handled the situation in a good and professional manner - Kudos to them! Thank You to all his staff for providing great service in a difficult field and in the most part a thankless job! read more

Excellent dr, highly recommend. Has great interest in his patients and makes you feel like he really cares about you. God bless you

Dr. Masrour is an excellent physician. In the time that I have been his patient, he has always been extremely thorough, taking whatever time that is necessary to fully answer my questions. After receiving my lab results, he called me to discuss, and I never felt rushed. It is evident that he truly cares about his patients, and I am happy to have found such a capable, service-oriented practitioner. read more

This office is going down hill. Karina, a new employee at the office is AWFUL!!! It's already bad enough that it's difficult to get an appointment with the doctor because he's always on vacation, but now you have to deal with extremely rude employees too! No thank you! Time to look for another doctor. read more

Dr. Ojen Masrour is the best doctor I have ever been a patient of, and at almost 81 years old I have been to a "bunch". He is professional, knowledgeable and caring. The offices are immaculate and the staff are amazing! All are friendly and very accommodating and so respectful. I feel especially close to Malena as she administers my shots. Since getting the treatments I know longer have pain in my old knees, which is incredible! I feel great each morning and am so productive (when I choose to be). I would recommend Dr. Masrour to anyone who wants to feel better, at any age. Talk to him, he listens! Most of all, follow his advice! Georgett S. read more

This place is a joke.. 1. The receptionist are ALL very rude and condescending! 2. The receptionist do not even know their own polices. 3. The phone reception is a horrible! 4. They did not have me in their system, even though it is THEIR system. For a whole month I kept calling and asking if I was in their system and they kept on telling me that it would be 3 more days until I got upset and they told me to call another number to have me put in their system. Now if I owned this office I would make sure that my clients were taken care of, quickly and respectfully. They asked me to call them and continue to ask them, every day, if I was in their system. Then when I did get into their system they tell me that the doctor cannot see me for 2 months because I am a new patient? Unfortunately I will never be able to tell you how good or bad the doctor is. The fact that he has such inept people working for him is a judgement I am making of his character. I hope someone else has better luck with this office. I for one will change doctors with my health plan. Even if I do I will probably be seen by a doctor way before I would see this one. 6-28-2019 read more

Here is my detail story, and you can decide it's worth it or not. I am a new patient. When I called to make an appointment on 8/12/2019, the staff got my insurance information and told me they need to verify the insurance information and after they verified, they will call me back to schedule the appointment. It will take about 2 days. My husband, who works at Blue Shield, told me that's not necessary, just told them my husband is already in the system, so I don't have to wait for the verification. I called the office on the next day (9/13), the person who answered my call said she does not have my information and told me the other girl didn't pass the insurance information to her. But she still helped me made the appointment on 8/29. On 8/29, I showed up earlier to complete the new patient form and all, but still didn't get to see Dr. Masrour 25 minutes after my appointment. Which is fine and kind of normal. Dr. Masrour is great, he actually look through all my forms! I asked for 3 referral, and he explained to me that it will take 2 business days for the staff to submit the referral. If I haven't heard anything in 10 business days, you should contact Regal/Lakeside Group directly for the referral. It is 9/12 today (after 10 business days), as instructed by Dr. Masrour and the phone system, I called Regal/Lakeside Group to check on the referral status, the customer service rep told me they haven't received any referrals yet. After I hung up, I called Dr. Masrour's office to inquire about the issue. Sunset is the girl who is submitting all the referrals simply told me that they are short of staff, and she only do this kind of work on Fridays. Normally, I don't mind waiting for one more day, (Friday, 9/13) but because her tone on the phone, so I told her I've been waiting for 10 business day, Dr. Masrour told me it only took you guys 2 business days to submit the request. Sunset gave Elizabeth the phone, and Elizabeth told me she will make sure they will submit the request today. Let's see if they will submit the request today or not. read more

"I have been going to Dr. Masour-Rod for years. He is highly knowledgeable and attentive and cares about his patients. I have only greats things to say about him and his staff." read more

Dr Masrour is a good guy and cares about his patients. I had an issue this morning but they worked it out and restored my confidence

OUTRAGEOUS ! .. My family still goes to this Doctor. And I don't care if this upsets them either but the truth is the truth . #1. Last year when i went there I was automatically turned off when he started pushing Intravenous Vitamin treatments. Even my therapist thought this was just Tacky . I should have listened to her and my own Intuition . #2. I went in today, what a waste of time. What a joke. First thing they made me do is fill out some paperwork about some $20 fee if you request generic meds or something of that sort. #3. Went in today just to update my meds, take a uric acid test , basic updates. ****THE NEXT THING I KNOW**** They want me to fill out a form allowing them to require me to take a RANDOM DRUG TEST!!!!!! FIRST OF ALL .. I dont do drugs, yes I smoke Marijuana but that is apparently NOT what they are looking for .. HOWEVER I DO NOT NOR HAVE I EVER DONE ANY DRUG EXCEPT MARIJUANA .. EVER .. aand im 47. EVER .. For a Doctor to ask for random drug tests is OUTRAGEOUS... I goto a doctor for help not to be randomly drug tested. What in the he** is that??????? Seriously?? ITS THE PRINCIPLE OF IT ALL ... I am not looking for a job? I AM not being told by a Judge to take a drug test. WHAT THE HE** are they doing here??? MY GOD.. SERIOUSLY??? I BEG MY FAMILY WHO MAY BE READING THIS TO FIND ANOTHER DOCTOR. THIS MAN is OUTRAGEOUS ... The staff is very nice but this???????????????? Joey is GREAT but when he came back in to the room and told me DR. MASROUR WILL NOT TREAT YOU unless you agree to RANDOM DRUG TESTS. THE HE** WITH THAT , and if you think im finished with this review and just leaving this alone your'e wrong about that .. Im filing complaints, and im going to look to see what legality he has or doesn't have, he may have this right, as I have this right to post my EXPERIENCE here on YELP .. THANKS FOR NOTHING DOCTOR . I AM FURIOUS . P.S. I hate PILLS, I hate Opioids , I don't take pain pills. I have Gout, Blood Pressure and weight problems and back problems which I deal with w/o the use of PAIN MANAGEMENT .. Its the PRINCIPLE OF it all .. OUTRAGEOUS ... read more

I found Dr. Masrour by accident. I was having surgery and I had only Doctor's that are Specialist in their fields until I met Dr. Masrour. I was sent to him by my surgeon to have a pre-op. The staff is professional and greets the patients with a smile. Dr. Masrour is an exceptional physician. It's not easy to find a Doctor that "listens to understand". At first, it doesn't appear that he hears you. But I assure you he does! As I have found with my journey to find doctors that can help me, I've learned how to root out the ones who can make a difference, not just for me, but anyone who'll take the time to see him and trust him. My medical care is very complicated, not easy by any means. There are no prescription drugs that can help, heal or cure my diagnosis. I love the fact that he is not trying to push traditional medications at me which I have found to be more harmful than the original issue or problem and instead he is considerate to alternative therapies, which do help me. "All" my specialist agrees with alternative therapy, IV therapy, being the best course of action for me. It took me 4 years to find a primary I like. Dr. Masrour does hear what you're saying to him and he evaluates the best action to take. For those of you that think IV therapy is unconventional ... please do some research. IV therapy is superior in many ways. Be an informed consumer of traditional pharmaceuticalcial medication. Research scholarly articles for pharmaceutical medication backlash. I am very happy with Dr. Masrour to be my Primary Physician and my Specialist secondary. read more

Dr. Masrour is not only my doctor but he is my entire families primary doctor. His expertise in his field of medicine is incomparable to anyone. From the moment you walk into his office with greeted by his incredibly kind staff. I recently had a traumatic experience happen which caused a dissection of my left carotid artery. Dr. Masrour was able to quickly diagnose my injury and get me the immediate help that I needed. He literally saved my life. Not all superheroes wear capes, mine wears a doctors gown. If you or your loved ones are in need of a doctor you need Dr. Masrour in your lives. read more

Nurse gave me a hematoma saying it was an allergic reaction to the glue in the band aid. No apology from anyone. read more

Healthy Transformation, MD - Weight Loss Centers Near Me - Los Angeles, California

Dr. masour is the best has saved my life. Alejandra is the best and most caring nurse. The rest of the staff needs better communication skills and knowledge about their field. I am very unhealthy and need the office health and various occasions. I now in one day have a chance to lose free insulin as it was the office mistake on application and now application just sits on the drs desk. Very unprofessional. Also it has taken over 3 months to get a CPAP machine when Dr. masour wanted it done for me right away. I would love to treat this crew about how to be courteous and professional read more

I'm so happy I have Dr Ojen Masrour as my primary care. The doctors I had before him, didn't pay attention to my health issues and thanks to them I became cronic. Thanks to Dr Masrour I have faith in doctors again,. He listens, spend time with my and get me the best treatment possible for my health issues He is an Angel in my life ... Thank You Doctor Masrour keep the great work. read more

Really enjoyed my visit here, i was referred here by a good friend of mine. The staff was very helpful and friendly. Dr orjen was amazing to meet and he provided helpful insights. I will definitely be coming here from now on read more

Just sad to say that the quality of customer service provided by the front office has really been disappointing. To get appointments patients have to wait over a month and we are told that it is what it is. Things have changed in the last year. Dr Masrour is great once you get to see him but the front office need to be trained. read more

Dr. Ojen Masrour is one of the most caring & brilliant doctors I've ever met. He is very intuitive & knowledgeable. He cares & goes above & beyond to make sure everything is handled. His staff is also so kind & attentive. He is knowledgeable & practices holistic medicine which I'm so grateful for. Thank you Dr. Ojen for all your contributions. read more

This is the most incredible doctor in the city! His vast knowledge allows him to be integrative in his approach to wellness, and above all this is a man that truly cares about each and every patient. His cutting edge technologies and lasers make his offers so much more unique than other medical offices. So grateful for Dr. Masrour and his kind office staff! read more

WAIT TIME TOOK SO LONG. Appointment was scheduled 11:20am, arrived on time and waited 30 mins as Doctor was still with another patient. When called, the front desk told that it will be another 20 mins waiting before the Doctor will be ready. Decided not to wait and walked out. Totally unacceptable. read more

Waste of time. Tried to become a new patient as they said they were taking them. Took two days and almost 45 minutes of my time taking insurance info. All I needed was a 10 min pre-op appointment- which another doctor that was new to me was able to do without a 30 min "exam". Wanted two days I need for pre surgery planning. Total waste of time. Because they couldn't get me in for weeks. read more

Staff is horrible. They treat the older patients rudely and double and triple bill your insurance and collect on the balance that they say you owe. Messy messy Accounting department. They also refuse to call your insurance directly to resolve issues and will tell you it's your job to call your insurance company. Billing doesn't respond or return your calls, specifically Elizabeth. Beware of this office. They have poor ethics and morals. The least helpful office staff when it comes to insurance issues and questions. I hated going there and still despise dealing with the billing mess they created for me. They still refuse to call my insurance company directly and resolve it. I have proof of insurance payments and they won't even look at them. read more

Update: To Sabial, I feel sorry for you and the anger you seem to have. For the record, I read your review after you commented on mine being fake. My only response is that Masrour and Reddick saved my father's life last year, and have been nothing but caring and professional with my family and friends. I am sad that you did not have the same experiences, and hope you can find a doctor to meet your needs. Advice: if you want people to take your reviews seriously, you might not want to be so angry and more concrete about your concerns. you come across as a angry person wanting to hurt the reputation of two outstanding medical professionals. The best thing Dr. Masrour did for his practice was the hire of Joseph Reddick as his Nurse Practitioner. Joseph has treated myself, my two brothers, my parents, and five family friends. All all agree that Joseph is personable (great bedside manner), is knowledgeable with diagnoses and med management, shows a general interest in our well being, and is someone we all trust. My father has a lot of medical conditions and almost no veins left for blood tests. Most people spend at least an hour taking blood due to this. Joseph was able to find a vein to give my father a shot. The poking for a vein and pain is something my father no longer needs to worry about. I would recommend Dr. Masrour and Joseph Reddick to everyone I know. Thank you!!!! To answer the guy questioning my review, I think you should stick to your own reviews and worry less about others. Our experience is different than yours. I feel badly you can't see what great medical professional they are. read more

Always been very helpful. Leaving a five star review since he saw me on Xmas break. I was having pelvic pain and he was able to address my concerns. I do the injections every now and then (gluta, C, B complex). read more

We feel so fortunate to have Dr. Masrour as our family doctor. He is absolutely the most caring, knowledgeable, kind doctor you could ask for. Even if we would move far away we would always try to stay with him. His staff is also extremely caring and helpful. Several years ago I was ready to leave on a cruise when I had horrible stomach pains. Dr. Masrour had me come in immediately to the emmergency . It turned out I needed to be operated on asap. He is absoluyely wonderful and will put his patients before himself. I also want to thank his family for making so many sacrifices when their husband and father cares for his patients. God bless Dr, Masrour and his family read more

We needed to change doctors as our previous one is going the concierge route. After a couple of mediocre referrals I thought why not look on Yelp. Dr. Masrour is really great. He's personable, thorough, and takes plenty of time with you. We couldn't be happier and he's referred us to other great specialist near by. read more

Healthy Transformation, MD - Weight Loss Centers Near Me - Los Angeles, California

Dr. Ojen Masrour has been one of the best primary doctors I have ever experience. His patience and interest in his treatment have helped me enormously with my health. Because of his diligence and thoroughness as my doctor, I was able to see an oncologist early on to prevent the spread of cancer that I had 9 years earlier. He checks thoroughly all issues and has always maintained professionalism, well-mannered interest in what needs to be done. I'm also very impressed with his staff and the swiftness of their help. I feel very fortunate that he is my doctor. read more

This Doctor is one of the great ones. He's young and I'm not even sure he knows how good he is but In the past 7 years I've seen numerous doctors and never have I felt so secure and taken care of. He's busy and I'm not saying he's able to sit with you for an hour and give you a Thearapy session but when it comes to the issue at hand he makes sure to listen to the patient and gets it right. As busy as he is I've never felt rushed, I've always felt heard and always been taken care of. If you have the opportunity to be seen by him, don't waste your time elsewhere. read more

Most amazing dr ever ! I myself am in healthcare and work with at least 100 different doctors, I have never seen a more caring and knowledgeable physician. After I met him I brought my entire family and all my coworkers to his practice. We are all so appreciative of what he has done for us . Thank you dr. Masrour . read more

I have been to quite a few doctors offices and Dr. Masrour is a good physician. I always have a lot to bring up during my office visits. Dr. Masrour makes you feel comfortable and not rushed when I am explaining my ailments or concerns. The office is quite professional and clean. The scheduling department will always try their best to accommodate my time preference. Thumbs up for this medical facility. read more

As I stated in my previous review, this doctor or his office must have family or friends pen in the great reviews. A day after I post my review on yelp, someone posts a 5 star review and the first thing this person has to say is the best thing Dr. Masrour did for his practice was the hiring of Joey Reddick. I find this to be a bit strange with the timing of my honest review of this establishment. I do not find this is a coincidence and just shows how far they are willing to go to keep their name reputable. Patient Beware! read more

Make sure your doctor can interpret lab results/symptoms: not just read them. That's why they're paid well and our insurance is so high. Hold them to this standard as it is their most important job. Ojen Masrour is a friendly and knowledgeable guy but as a doctor I stopped going to him because he did not perform his #1 medical duty in this regard. In short he and his team handled my prescription unprofessionally. First: they prescribed a drug for me to take every day for the rest of my life after looking at a lab result and not without talking to me. They called me and left a voice mail saying they are prescribing a new drug that impacts my lifestyle. No patient consultation! Second: I called to get a consultation. Instead of seeing Dr. Masrour they set me up with his NP. When I came in for my appointment the NP was very short with explanation and said he didn't have time to debate/determine whether the drug is appropriate for me. Just that It's better to be safe than sorry and it's "up to you whether you take it or not." That's your medical explanation!?! Better safe than sorry?!?! Where is your medical interpretation of my lab results?!? Never using these guys again. I want a doctor who doesn't prescribe based on better safe than sorry but actually understands the patients symptoms to make an educated interpretation of my lab results and symptoms. It's been a year later and I don't take that med and I'm fine. To be less vague: my thyroid levels were not in the normal zone. They were in the gray zone. In the gray zone you should only get a prescription if you also have symptoms. I didn't have any symptoms. The prescription doesn't hurt you at such a low dose but you have to take it EVERYDAY on an empty stomach (for the rest of your life). It's not medical malpractice as I see it but it sure is lazy practice. Coupled with the NPs unprofessional/hasty/rude responses at my appointment. Hold your doctors to a higher standard of practice than these guys. read more

It took me a long time to find a doctor office that i felt comfortable with and now my search has ended. Dr. Masrour has always been attentive and thorough in his review and physicals for my annual check ups. He has also made great recommendations for specialists for any other need that you may need. I also appreciate his attentiveness to certain items that came up in blood work that may have prevented certain illnesses from coming to fruition. I truly appreciate it and will recommend this office to anyone! read more

Dr. Masrour is fantastic! It's very difficult to come cross a doctor who is professional, caring, knowledgeable, and has great bed side manner. Well, Dr. Masrour has all of those qualities and more! My wife and I are long time patients of his and are extremely happy to know that we are in good hands. His staff is extremely friendly, helpful, and professional as well. I have referred my friends and family to his office, and they all thank me for it. If you are looking for a doctor that will hold your health and well being of utmost importance, then look no further, Dr. Masrour is the one for you! read more

I am newly pregnant (6 weeks) and my insurance changes on January 1st. I have an HMO and this doctor was assigned as my primary care doctor. With this particular insurance, I cannot self-refer to an OBGYN so I need to see a primary care doctor and get a referral. I called today to get an appt in early January for referral purposes. I asked if there was any way I could see the doctor via telehealth and the answer was no, that I had to be seen in person. But, I was informed that there were no appointments available until the end of January. I told Sylvia, the receptionist, that I am already 6 weeks pregnant and need to see the doctor sooner as I will almost be entering my second trimester at the end of January and my first pregnancy was high risk. She was unsympathetic, said "that's just how it works" multiple times, and refused to help me AT ALL with an obviously awful situation. I literally have no idea what to do. I will not ever step foot in this office. I don't care how many rave reviews he has. What a cold, heartless staff. read more

Dr. Masrour is Amazing! Seriously best doctor I could've asked for! After moving to Los Angeles from Chicago, I found Him because of proximity, and I'm glad I did! He has seen me through my illness, and has stood by me 100%! He always makes you feel very comfortable and like your questions and concerns are valid.. Not like some doctors. Don't hesitate to go to him! He's amazing!!! read more