I recently purchased menus and mugs (Promotional) for new restaurant. They were very helpful and…read moresuggested several changes that saved me money on the overall order. I would used them again, no doubt and I highly recommend them.

Unfortunately I can no longer say I recommend this store for any of your parts or toy needs. The…read morelast two times I have been here the experience has been extremely lackluster and employees knowledge is extremely poor. Today I attempted to order some suspension parts through this store as they are a retailer for HellWig which has a part I'm looking to be able to purchase locally. The employee on the phone seemed confused from the beginning, put me on a hold after i gave him a part number and successfully found the part in their system. I then asked what brand sway bar end links they could order in to go along with that since i was already ordering from them and the employee began to tell me he doesn't even know what a sway bar end link is or what i'm talking about and that they are not a parts store, they just sell lifts. My previous experience to this one; I had stopped in to have my bed cover looked at as it was binding slightly and they "specialize" in bed covers. They dismissed me from the beginning and basically told me to just buy a new one from them. My only successful experience here was purchasing running boards a few years back. 1 good experience out of 3 is quite poor.

Stopped in to get some replacement bumpers for my folding bed cover which was purchased from TforT…read moreseveral years ago. Was hoping they had them in stock and I wouldn't have to order them as the manufacturer said. The employee that welcomed me knew exactly what they were. Not only did they have the exact ones in stock but they gave them to me no charge. That's first class service. I'll be a return customer.

These guys are terrific. I only needed a couple shirts right away. My urgency didn't have to be…read moretheirs, but they worked with me to make it happen. While picking up my shirts, I got to see their shop, other products, and professional machinery. I can't recommend them more highly. Top notch and worth every dollar. But give them a break and don't ask for timeline miracles like me. They have personal lives too! Truly the kind of local business you love to support!!

Absolutely phenomenal service, great attentiveness to their customers, and most of all following…read morethrough on their words. Quality of work and the price is hard to beat

Great products and great customer service. Sean that works up there is very kind and knowledgeable.read more

Can't return a call after they said they would AND they charge 50 bucks for handgun transfers?…read more That's a big no from me Cotton. Something tells me these are just good 'ol boys from waukesha in a shed.

I was looking around getting quotes for shirts I needed for a tailgate event coming up the middle…read moreof June. A friend recommended me to someone who did our shirts for the Warrior Dash by the name of Kevin. I reached out to him and informed him who I was and who recommended me to see him about shirts prices. What he provided was within the budget I was looking for but also to make sure the savings were passed on to the ladies that was attending this event. I sent over a picture of what I wanted printed on the shirts and in no time flat I received an email with a sample of what they would look like. I was pleased with what I saw and gave him my business. I went to pick the shirts last week Friday and noticed we were short one and also I goofed on one of them by giving the wrong size. I let Kevin know right away and today's Wednesday my order was fixed! If I need shirts done again I will be going through City Screen again! A little side but embarrassing note, I didn't know Kevin was with City Screen until he sent me the address information the day I went to pick my shirts up lol.

I wish I didn't have to write this. I waited to write it because I really didn't want to…read more There were many issues with CSP over the approximately 18 months I used them to print shirts. We run a small, tiny, completely operated by volunteers, non profit, thus we are cost sensitive. For about 14 months we were receiving shirts at a $11ish dollar price point. Sometime in late summer the person we were working with got let go, our new contact couldn't be bothered to respond to our emails about shipping, despite having been very clear about when shirts need to arrive to Indiana from MILWAUKEE, they ended up in Washington DC, and our shirt price increased dramatically. This lack of communication wasn't an isolated issue, I was constantly chasing them down and trying to get responses from them about orders we had in flight. Why did I do it, you ask? Because the cost was low enough and I wanted to shop locally. The last straw was when we tried to get shirts printed for an event at UW. We didn't realize the licensing restrictions around using the logo and after discussing with the department it felt like we'd go without the UW logo. We then proceeded to try to get some sweatshirts in addition to the event shirts, and our rep Chris stopped responding completely. I followed up with her at least twice after that, but then it became too big of a risk and time suck. The actions became clear that we were no longer a wanted customer. In the end, we ended up getting our shirts from someone else for cheaper, especially after the shirts went up by $3 per shirt (turns out the previous person was giving me a discount I wasn't supposed to receive, for the entire 14 months), and the communication was bad, it wasn't worth it. We tried to be understanding, but they are in the business of printing and if answering questions about printing and items that can be printed on is too much heavy lifting, then we have other options. I can't recommend CSP for a reliable, cost effective print shop.

I've used this printing location many times for my small business as well as personal printing. I…read morehad two prints that were mistakenly not received via email as I'd done numerous times before. Although the manager (Kristin) was out of office, she still replied and had the staff expedite the order for a Christmas gift and pickup later that day. Upon arrival (pickup by another person), the color had incorrectly printed. The designer (Josh) emailed me to explain and see what we could do to resolve the issue. I personally stopped by near closing time. The designer took the extra time to work with me to get the correct color printed and explained again what we could do going forward. The staff is always so nice here, and I greatly appreciated the extra time to ensure everything printed up perfectly. They stayed late tonight on a Friday of the holiday weekend to make sure I was happy and had my gift in time! I will continue to go here for orders big and small. Thank you so much!

Great response time and logging of old orders. Have and will use for years. Fantastic company and…read moreemployees!!

Great to work with! Great team in place it makes you feel confident when you place an order.read more

I've been a long time customer of OnTime Promo and Apparel (15+ years) and there's a reason for…read morethat. They have done decoration on hats, apparel, totes, water bottles, you name it. I've worked with them on orders for my company, my kid's school as well as many personal needs, and each time this company and their people deliver. One of my first interactions with OTP was when I was getting married. My husband worked with the OTP team to design a special shirt for our destination wedding. The day after the wedding, all of the husbands showed up to the pool wearing this custom t-shirt that read, "This guy loves his wife" with thumbs pointing at their chest. It was one my favorite moments of our trip and random people kept asking us where we got those shirts from wanting to buy them. Fast forward to present day.. I recently found out some pretty devastating news about my close friends who are married. There is a benefit coming up and when I talked with my trusty shirt team, explained the situation and asked if they could help, John L (one of the great owners) rose to the occasion. Within the day we had an approved shirt design, an online store in the works and a donation commitment of all profits to this beautiful family. OTP isn't just a turn and burn random t-shirt shop. The owners and employees have a longstanding, strong dedication to their customers and community. They continue to grow and so do the standards they set for themselves.

I was very happy with my order they were fast and exactly what i ordered . I would recommend them…read moreto my friends. The staff was friendly and very efficient