I highly recommend Sound Decisions. They've worked on my car twice. The prices are reasonable, and…read moreboth jobs were done right the first time. Don't waste money on premium audio from the factory- this shop can build a better system for half the price.

Stole $500 from me and never did any work. I changed my mind after making a $500 deposit and it was…read morenever returned and it's been over 3 years now. Terrible Business!!! DONT PUT A DEPOSIT DOWN THEY WILL KEEP IT IF YOU CHANGE YOUR MIND.

Great service. Great people…read more Great price. Actually an old time garage with computers.

Peter went above and beyond to help my daughter with a flat tire. A wonderful family owned business…read morethat we will continue to support.

Excellent customer service in store. No sales pressure just thorough information on each item…read moreThe delivery process was great. very professional and informative I would buy from them again

I purchased a refrigerator from this store because they were local and family owned, that was my…read morefirst mistake. I was told that their delivery guys were great and didn't have to be worried about my new flooring that was just installed 4 days earlier. Well first off, one of the delivery guys was very rude. He complained the whole time how a full sized fridge shouldn't be in a small kitchen like mine. Between the swearing and the bad attitude that's enough for me to never order from there again. After delivery, I found many scratches on 4 different parts of my brand new floor. To say I was pissed was an understatement. I went into the store and told them what happened and Bill Sr. offered me $100 for the damage. I said nope, I want it fixed. They gave me the number to a resurfacing company and told me to let them know what the company says. I was told by the resurfacing company that there's a good chance that they will not be about to get rid of the scratches and you'l probablyl still be able to detect them. The guy came and yes I can still see where the scratches are. The planks should have been completely replaced and I'm mad that that was never offered. No one at Ritzman even bothered to apologize on behalf of their "amazing" delivery guys. A "Hey, I'm sorry this happened", goes a long way. But no, they acted like I was bothering them with my problems (that their business created). They claim they "price match" but that's not true. Because they offer free delivery and install, they don't feel the need to match their competitors. She gave me $50 off (to offset the $100 difference from Best Buy) but anyone who pays by cash gets the same cash price. Best Buy also offered me free delivery and install. Ritzman isn't the only place that does it for free. Overall, I am utterly disappointed by the whole transaction from start to finish. I wish I would have gone to Grand Appliance where I've bought before or even Best Buy. Bill Sr. lacks customer service skills so I shouldn't be surprised that his grandchildren running the place do too. As a small business owner myself, I would never treat my customers the way I was treated especially when trying to fix a problem that they caused. They all need a lesson in customer service if they want to stay in business. Their delivery people need more than "I will talk to him". She knew exactly the guy I was talking about when I called. It's not a good look for your business when you send out a person with a pissed off attitude because they have to do their job. I will never buy anything from that store again and I will tell everyone I know not to go there.

rude nd slow response / predatory restocking fees / poor description / slow response time with…read moreunnecessary back and forth

I called to find out if I should purchase new or used wheel covers. There was a $20 difference in…read moreprice. I was told that I should purchase their used wheel covers and that it was not necessary to purchase new ones for $80 more. They arrived and are perfect; they look new! I am very happy! Also, I emailed to see if there were any other shipping options other than paying $33.90. I mentioned that I was retired and the shipping cost was an issue for me. The owner, Rick Dynek, responded and told me he would split the shipping cost with me and gave me a credit for $16.95. I am so impressed with Hubcaps Unlimited in every way!

Friendly people, but beware of communication negligence and added unnecessary costs (in my…read moreopinion). And, when asked about having/seeing said replaced part, it's already been tossed. Coming from fixing my own vehicles to now not and relying on others to help, this establishment has left an unsettling taste in my mouth. Fix your phone problem then, be sure to ask if you can toss what isn't yours, be clear on parts being replaced.

My daughter was in an accident on 6th and fond du lac avenue and RK Motors was timely in picking up…read morethe car to be towed (even though my location was inaccurate), helpful to a young person and concerned that they were ok. And helpful in the situation overall! I would recommend them highly!! The gentlemen was amazing. Thank you!

This business is marvelous! I've been taking my car here for about a year and it's like taking my…read morecar to a trusted family member. I've moved all my business dealings local since March 2020 due to COVID-19. I decided that keeping my money in my community was important to me. I wanted the local businesses to feel supported and stay healthy during the pandemic. The last thing I want to see, in my community, v is a bunch of boarded up abandoned businesses that went bankrupt for lack of support. My motto has become, "shop where I live!" I try to limit my spending to my County, my zip code, my City, and places where I can't easily walk. It's actually been kind of fun! This place fits all the criteria! The people at this shop are amazing! When a car wash broke my heating vent and the dealership wanted a ridiculous amount of money to repair it, these folks helped me out by finding a used part and saving me some money! I was so grateful! Little things means a lot to me. They've helped me out with other things. Air in my "suddenly" flattening tires. Oil changes when the service light went on and my appointment was later in the day than I could handle! They even called me to apologize for a customer they perceived had harassed me (he hadn't)! What chivalry!!!! I am amazed at the quality of service here! It really just blows my mind! Even the shop dog, Luna, greets you at the door as if she knows to make sure you feel valued! I highly recommend this shop! It's classy! It's classic!! It's got class!!! Just go see for yourself! Say hi to Luna!

I have dealt with Quick Care for several years and have always been very pleased. Two weeks ago I…read moretook my car in for routine service and had an experience that was above & beyond my wildest expectations. I picked up my car, made some stops. When I arrived home, I was greeted by Tony (one of the owners). They had accidentally forgot to install the new windshield wipers. They had called, left a message and when I didn't call back, drove over to complete the service. I will tell everyone who will listen about Quick Care.

This place is the BEST! I had a completely flat tire in an underground garage. The came to me,…read moreafter the service guy couldn't get the spare to drop (chevy silverado - chevy's poor engineering, not the guys fault), he took the flat tire off, found the nail, plugged the tire, put it back on so I could drive to a tire retailer. I'm thoroughly impressed with T & N, even Lola (who answers the phone) was very kind and helpful. It was a stressful situation for me and they really made it better!

I had to give a shout out to these guys. We got a flat in rush hour traffic leaving town for the…read moreLabor Day weekend. Tried the spare and it was flat too. We called at 6 pm on Friday night. They came within 5 minutes, replaced the tire, fixed the flat and we were back on the road. Quick, efficient, and inexpensive. I absolutely recommend using them whenever you need a tire replaced.

I would be lying if I said that they just fix your car, they will happily go the extra step to…read moreensure quality customer service. Taken my car here for going on four years and not once did they fail to deliver within a reasonable price, and I grew up in a shop! My 2 cents- *Turn around time is quick *Customer service from Dennis and Matt and the techs is great *Prices are fair, labor and parts *Shop is clean and highly organized What stands out most is they stand behind their work, any mistake is addressed promptly and thoroughly with customer in mind.

I took my car here for YEARS - especially once my car was out of warranty, I really trusted that…read morethey would be honest with what I needed to have done with my car. There is not much of a waiting area so when I'd get my oil changed, I would walk down to Valentine for an hour and then they'd call when it was ready for pick up. Such kind, friendly service!