BEWARE! Dr. Cope tried selling me a used, dirty and 100+ days old set of hearing aids that weren't…read moreeven cleaned. He told me if I liked them, then he would send in for a brand new pair. I considered it. Then I asked the girls at the front desk, how can you guarantee me that I will get a"brand" new set. They said, whenever they send hearing aids back for whatever reason that they would automatically send out a "brand" set. They wanted me to sign a waiver stating, there is no refund for this brand new set. I said I would sign it after I received the new set so I could thoroughly check them out. At first they said okay. Then went in the back and asked a manager if that was okay. They were talking for a while in the back. I knew something was up. The manager came out and said that I had to sign the waiver, basically stating that I was NOT going to get a brand new set, otherwise they would've said, no problem. Manager said they were going to reimburse my insurance for the previous pair that didn't work out. I knew I wasn't going to get a new set because I remember Dr. Cope saying, you have 30 days to return any newly purchased hearing aids. Needless to say, they were going to sell me used, old and dirty set of hearing aids and Dr. Cope was going to clean them up to make them look brand new. He also complained to me that he was losing $$. Red flag right there! Dr. Cope and office staff are very shady. Please beware and making sure you are getting brand new hearing aids and not someone else's old ones.

Everyone is extremely nice there and professional. Bailey recently went above and beyond to help my…read moremom with the cleaning of her hearing aids and giving us additional filters. The times that we have seen the audiologist, he has been efficient and professional as well.

Sally Baerman and her professional staff are way above the cut. I work with Dr. Dennell Benson who…read moreCI Maps, programming, as referred to in the cochlear implant world, have accomplished a level of hearing I thought impossible to achieve. They strive for the best. Their passion for patient hearing care is unparalleled. I'd pick more stars for rating if they were available:-)

I have been wearing hearing aids for several years. I was told by my last doctor just a few years…read moreago that I had to have a mold for my left ear because of surgery I had. Well Dr. Sally said that was no problem that she could fit me with a regular tip just like I have in my normal ear. I am so thankful that she did this for me. It is so much more comfortable and better in every way. Also, she cleaned out my bad ear that had a bunch of crud in it without charging me any extra. Last time I paid an ENT doctor 450.00 to do the same thing. I love my new hearing aids from Dr. Sally! I highly recommend Dr Sally - owner of Bridgewater Balance and Hearing!!

After struggling to hear conversations and television for some time I finally relented and had a…read morehearing test. Results showed that my hearing loss was worse than I suspected. After meeting with Dr. Smith hearing aids were ordered for me. Dr. Smith earned my confidence. He made me understand that hearing aids were what was needed, explained everything about what to expect. I came away trusting his expertise in this area. Dr. Smith made this an experience that was more comfortable than anticipated. He spent time listening to my concerns and addressing each one in a patient, pleasant and professional manner. The staff in the office could not have been nicer and more professional. I would recommend Dr. Smith and Tennessee Hearing Instruments to anyone finding themselves in need of hearing aids. Not sure why this lists me as in California, I'm in Knoxville TN

these hearing aids are awsome. I never thought in my wildest dream that they could affect my life…read morein such a positive way. Several people have told me that it is much more pleasant to talk to me now. My family was having to call me on the cell phone even though I was sitting only a few feet from them in the living room. I should have been fitted with these hearing years ago. I actually lost my job because i was not able to tell what my customers were asking me.

Have been coming to them for 5 years, always professional and courteous. Appointments are on time…read moreand efficient. Love my hearing aids!

Me (seeing him 10 years now) my kids (9,7 and 2.5) love Dr. Mathison and Lonnie, they have always…read morebeen so understanding, answers any questions I may have, No question was to "dumb" to ask! he is always so patient with my kids and man do they adore Dr.M. Altho, I'm pretty sure they only love the office if Lonnie was there cause they get balloon animals but don't ask Dr. M he will tell ya he sucks at it but will get Lonnie if they aren't to busy. His done 3 of my sinus surgeries and I can't complain at all the staff at the office are amazing, caring and pure sweetness but it is a love hate relationship he will call you out, if you don't take his advice seriouslyand trust me he will know if you did or didn't (I swear he has psychic powers, just kidding his just that good)! 1000 times over will I tell anyone to go see him that needs a no sugar coating, blunt honest ENT doc!!

He is a crook, that rushes his procedures in an attempt to make as much money as possible to the…read moredetriment of his patients. He destroyed my face and denies doing anything wrong after causing severe nerve damage that irritates me night and day for the last 8 years.

Incompetent staff/doctor. Overpriced and untrustworthy. Some others and I waited 30 min because…read moreour charts were put in the wrong folder. My questions to the doc were all evaded. I asked "Why do I feel sick while doing x? It never used to happen." I was told "Avoid activity x." Thanks, couldn't have figured that out on my own. The doc pushed an allergy drug he admitted was expensive. I do have allergies, but did not come in to talk about them. The experience left a bad taste in my mouth, and I was not happy when I got my bill. It's higher than other specialists I've seen. Called to ask about this and was rudely told "the charge stands" over and over. When I kept pressing she said the rate was standard and based on Medicare guidelines, however refused to let me have access to the guidelines and said "they are probably online". Talk about not transparent. NEVER use the services from this office.

He is a fantastic doctor who given me excellent care. I have never waited more than 10 minutes for…read moremy appointments. He has taken a personal interest in nt health. The office staff are very courteous and service driven.

Met with Dr. Sara Post; I arrived on time and the office was clean and quiet. I met Dr. Post for…read morethe meeting to repair my Resound hearing aids. She cleaned, tested and inserted in my ears. We discussed all of my previous problems [broken wire] that was repaired previously. Dr. Post answered all my questions and offered excellent operating instructions. Thank you Ear Nose & Throat Consultants of East Tennessee

What a breath of fresh air! I've seen another pain management doc in the area but their policies…read moreand lack of medical concerns made me worry about my health. Dr. Jones sat, listened, and asked questions in a no-rush manner which encouraged dialogue; great difference where I was threatened with mandatory pill counts even though I received no pills. Yes, they wanted me to drive 90 miles (each way) to show pills that I didn't have! Dr. Jones does a great job in detailing the issues, medications and getting relief. Can't give a stronger recommendation.

dr. mark n his team are absolutely positively the best hands down the whole cares n respects your…read moreneeds i have been with them for yrs n i'm not going anywhere