They are always very helpful and professional. I am very happy with the assessment, service and…read morecare I've gotten there.

Great people ! The service is wonderful , quick and kind. They are knowledgeable too.read more

28Feb25 @ 0800 in the morning.... I am a honorably discharged 65 Year old Vet that had an…read moreappointment arranged by a contractor to the veterans administration for this particular office on the big island..... I have a autoimmune pulmonary disease... That limits my breathing. Almost instantly when I walk through the door at 8:30 in the morning and identified myself they told me I had to wear a mask.... Covid was 5 years ago... There is no federal mandate there is no State mandate... But yet they insisted that I wear this mask... I emphatically said no and was not going to do it and they said that I wouldn't be able to have my compensation and pension exam for the veterans administration unless I put on this face diaper.... This is a blatant disregard for my pulmonary disease and my rights under the Constitution..... I will be chatting with an attorney to see in what capacity they have the authority to force veterans to wear this thing..... I drove at least a hundred miles round trip today for absolutely nothing....

September 23 Update - Read Down Below. …read more To: Gil Festin - strategic engagement manager, HNL. Hello Gil, first-of-all, this is a Veteran-to-Veteran conversation. As a Dual-service Veteran, I was appalled by the "experience" I had with your satellite Kona office; during my first contact with island audiology. First contact - it's a well-known maxim that in every business, your front desk or receptionist is a Key to Success. Obviously anyone with a malignant resting-face and UN-professional attitude is a detriment, no matter who they are "related to, or, best friends with", or in some "special" members-only club. Your Kona receptionist (if it's the SAME one from a few years back), reminded me a someone I once met at a Junkyard while searching for parts. Second contact - the audiologist hardly asked any questions, did not look up so I could read her lips, and was exhibiting a detached, Judgemental and suspicious attitude that didn't set well with me. I don't expect a dozen roses on the first date, or care for any compliments; just keeping it Top / Bottom "professional" works in my case. As in the movie, The "Descendants", George Clooney's character stated that " In Hawaii, you do NOT know Who you meet, nor who they are" ... mostly because we have nothing to prove. There was a part of the testing module that I had asked for Specifically ... but was either omitted or never disclosed. Third contact - When I received my copy of the audio-metric results, the testing module I had asked for ... was Not included. Called their office several times only to be rebutted by the horse-face at the front desk, who then called back and left messages that the audiologist was too busy. Who's Not Busy? Everyone is busy, so are your audiologists really that "special"? Negative. Gil, next time you visit the USS Arizona Memorial on Memorial or Veteran's Day, if you look just above the US Marine's Cover ... the next panel to the immediate right has my great-uncle's name inscribed there and always There ... "Duty ... Honor ... Country' . Note - my intention here is to simply bring some Transparency to your Kona office, so that other Veteran's and civilians can avail themselves to a Fair Standard review. Also noticed that THERE is another Veteran's review from Ocean view, that has been subdued, FYI. NEVER market yourselves as "Veteran Friendly", as that would be obviously false. No apologies are necessary, as they will sound artificially hollow, since that Time has already passed. DSM ................................................................................................................................ September 23rd Update - my Review was SUPPOSE to be read and answered by the Gil Festin (strategic engagement manager) in HNL ... it was not, instead the Oahu manager responded with a short Generic message, and would have been better if she had not. Here's the takeaway points to keep in mind : 1. Did not address multiple problems with front staff, as others have also pointed out, In The Past. 2. Passed On the "blame" to a Dot GOV agency, which has nothing to do with OPERATING and STAFFING a privately-owned business. 3. Provided no Solutions to THEIR Kona office issues and problems, even though, other reviews here also mention the very SAME front office people.

No Bluetooth Connection on my hearing aids as I requested I…read morelove streaming iPhone straight to my ears so I don't bother others that are watching TV or talking on the phone. The back ground noise is non existent with Bluetooth. No Battery levels to share No cleaning unless appointment scheduled The direction of hearing from the miracle ear app seems non existent To be fair I will update this review after Wed Apr 26, 2023 I requested the most up to date technology efficient pair of hearing aids.

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

The usual excellent care. I can always count on Frelene to take care of any issues. Never…read moredisappointed.

I have been a patient of the Family Hearing Center in Hilo for 5 years. I continue to be…read morecompletely satisfied with Freline's professionalism, her attention to detail, and her friendliness. I'm most pleased with the fact that I whenever I have a question about or issue with my hearing aids, I get immediate help from Freline or her office support, Charlene. I highly recommend anyone with hearing difficulties to contact the Family Hearing Center.

Exceptional Service. Highly recommend this company. Big thanks to Greg Scott. My mom's smart…read morecharger (that we use when traveling) stopped working while we were visiting my brother on the big island. Greg loaned us a charger temporarily while other businesses either didn't have a spare or wanted to sell us a new charger. It's hard to find good people who would do that in this day and age. Big Mahalo.

My mom has be using Hearing Solutions Hawaii for many years now. Doctor Scott was always quick to…read moreaddress any problems my mom had encountered to. Dr Scott's staff person is also really helpful and helpful on Wednesdays when the doctor is not in. Anyhow a few days ago Doctor Scott did a HUGE favor for my Mom and family. This is what happened and the quick thinking of doctor Scott to help us. Mom had a new hearing aid on order, Mom was at the end of her life too. I went to check if the new hearing aid may have came in. I walked in the the office as soon as I knew it was open. Doctor Scott was drinking coffee and looking through the newspaper when I entered. I said my good mornings and told the doctor who I was and why I was there. Doctor said her hearing aid might have just come in and put down everything and went inside one of his offices. He returned and said only the ear piece had returned but the other half of the unit might be in next week. I told Dr Scott I don't think my Mom will last into next week let alone the end of this week. Doctor to me he see what he can do. He came out off the office and said we can try this, doctor had an other half of the ear piece and said we can try this, when can your mom come in. I again told him about her situation and was not moving from her room. Doctor tested the device in his ear then told me how to install the ear piece and then showed me how to cut the clear tube so it sits properly over her ear. I thanked the doctor for all the years of service and support he had given my mom over the years and I then left the office. Visited my Mom after that, she was resting with her eyes closed. I said mom I got your new hearing aid and she didn't move or open her eyes. I did what the doctor told me to do and then engaged the battery and placed unit into her ear. Her eyes opened up and she smiled after I spoke to her. I then played some music and she moved her arms a bit too! Her eyes were open for a long time after that when her normal was to open eyes and after a few minutes close them and go back to sleep. We talked to her and she smiled or whispered a few words back. I'm very grateful that on her last day on earth my Mother was able to hear music and our voices too. I'm very certain that she heard us as she drifted off into the spirit world later that night as I said my goodbyes into her ear.

I highly recommend Hearings Aids of Hawaii. David is very knowledgeable and always able to answer…read moremy questions. I am a somewhat younger first time user of hearing aids and did not know what to expect. David was very helpful and walked me through the process. He is attentive, easy to work with and courteous. Thank you! Much aloha to Hearing Aids of Hawaii and David's service to his clients.

David saved my vacation! My hearing aid stopped working and I was able to get an appointment with…read morehim in less than 2 hours. He was very helpful and willing to work with me to resolve the issue. Even though I was not a regular patient of his, he offered many helpful suggestions that I will be able to use in the future. He is very knowledgeable and easy to work with. Mahalo, David!

Todd is the best. Both my husband and I have been getting our hearing aids from him for several…read moreyears. Need something adjusted or checked? He is available.

Christy was very helpful and gave me lots of information. I got an appointment for both myself and…read moremy husband.Todd Hori and his team at the Family Hearing Aid Center are very kind and caring. They do an extensive hearing test and you get your results the same day. I did not need a hearing aid but I did get information on how much hearing loss I do have. My husband did get hearing aids, he has been going for years with significant hearing loss and getting the hearing aids was a life changing experience for him. Even if you think you may not need hearing aids you should make an appointment. You just don't know unless you get the hearing test. They give you so much information and you may be able to qualify for help with the cost of hear aid.

I like the folks at Beltone. They listen to my input, they are kind, they are professional and try…read moretheir best to help with insurance, etc. So far, in 2 years, I've been very happy with them

I had my ear molds made today at Beltone. Once they come in I never want to see that place again…read more I've tried since July to get get my hearing aids and had nothing but problems with them. They blame epic they blame my kids nsurance I'm surprised they didn't blame me. I blame all three. But Beltone could have done something to expedite the situation No one should have to go 5 months without their hearing ads. They also seem to have a problem answering their phone and returning phone calls. I won't go back again!.

Just leaving an appt with this ENT. What a fantastic office and great medical care. Dr Wallace was…read morepersonable, professional and kind. If ever needed I would highly recommend this office. Also- the medical assistants and front desk team were respectful and professional.

I went to Dr. Crow for sinus pain, burning/stinging and pressure likely caused by an enlarged…read moreturbinate, deviated septum and a prior viral infection. He was so wonderfully thorough! Surgery is an option for my condition but he gave me a few other things to consider which I truly appreciated. He explains everything related to the condition and answered all of my questions. He even sent me home with a nasal spray to try. His nurse and the front office are very nice too. I couldn't be more pleased with the visit.