Good place to go unless you have to deal with crabby people president of the company is awesomeread more

Everything about this facility is great. I've had knee, hand and foot surgeries, by three different…read moreproviders and I am very happy with them all.

This review is for Dr. Logan Cooper and his PA-C assistant. If you're considering hip replacement…read moresurgery by Dr. Cooper, I strongly suggest DON'T DO IT...until you've had a 2nd or even 3rd opinion by specialists who perform the (posterior) surgery. Dr. Cooper specializes in the (anterior) approach, boasting 6-week healing times on average. It has now been a YEAR since my hip replacement. To this day my thigh, from my knee upward to my hip, is numb and the tendon damage by the incision hinders my ability to get dressed or walk short distances or even sleep. I live on painkillers, which offer some relief, but overall I am much worse off than before the surgery and I may never recover. 7 weeks of physical therapy did absolutely nothing to aid with these issues. To literally add insult to injury, I later discovered that Summit was billing my insurance for my follow up visits which were necessitated by the nerve and tendon damage. At first Dr. Cooper and his PA-C assistant, Joel Whiting, boasted about 6-week healing times...then it was "give it a few more months" then during my last follow up 6 months ago I was told "well sometimes it can take a year to heal." I was totally blown-off at that point leaving me with zero suggestions and zero empathy. I am in my 50's, average height, not overweight and have a muscular build. After multiple visits to another orthopedic surgeon outside of Summit, I was informed by that surgeon he does not do the anterior surgeries due to the increased chances of nerve and tendon damage. I highly recommend seeking multiple opinions and acquiring all the facts before making a decision!

I have been going here for the last 6 months and have received excellent care. They are patient and…read morevery knowledgeable with my condition.

Edit 2: See pictures below. Brooke decided to have all her friends and husband make a mockery of my…read moredaughter's situation. Dr. Salem, is this how you want your staff representing your office? Her and her friends making a joke about an ill 3 year old? Edit: I'd also speak to your front desk about leaving fake reviews. Last review was 7 months ago, then after I name Brooke with a 1 star review, there are multiple new ones from yesterday? Multiple naming her with glowing words about her amazing service? Very unethical. Brooke, instead of getting friends to leave obviously fake reviews, maybe just work on your people skills. When a mother who is distressed about her BABY calls you, show some grace and compassion. Brooke was incredibly rude and unprofessional. I just called to get my 3 year old, who may have asthma and just got out of the ER, an appointment, and was told I needed a referral. I have a PPO and shouldn't need a referral but am happy to get one before we were seen. We called back to relay this information and at least get something scheduled. Brooke was nasty and condescending, refused to let us speak to anyone else, and just from how she spoke to us, I would never want anyone who allows that attitude in their front office to treat my daughter. I have been up all night with a sick baby, I am a scared mother who desperately wants some answers and I am willing to get any paperwork I need but to be spoken to like that when my daughter is the one needing help is the most unprofessional thing I have ever experienced. No one is calling here for fun! We are looking for help! Left this review on google. First review in 7 months. Suspicious that there are now EIGHT new 5 star reviews from yesterday. I would like the number to someone that is not the front desk that I can speak to. The unprofessionalism of this establishment is astounding and I will take this as high as I need to. Falsifying reviews on a restaurant is one thing. Falsifying reviews on a MEDICAL CARE FACILITY is unexplainable and unethical. If you have to fake good reviews, reevaluate your establishment and staff.

Tuellers Counseling has been an amazing blessing to my family for the last 18 years. I don't know…read morewhere we would be if it wasn't for the amazing and caring support of everyone at Tuellers Counseling. Thank you for all you have done to support my family for all these years.

This place is very unprofessional. I was told several times they had no one who took my insurance…read more THen they called and said they had someone who took it. The day of they called and said no that person did not take my insurance but they found someone who could take me. I had the appt and paid my copay. They called me 5 days later and said that person would not see me and they only had 1 other person who would see me and only part time at that and I needed to pay more. I said no thanks I can see this isn't going to work. Now I'm being billed full price for the appointment because they person they gave me didnt take my insurance. If you want problems like this then please go there.

I'm getting my eye exams and glasses elsewhere from now on because #1) my exam was so quick, i cant…read morepossibly see how it could have been complete and #2) nine times out of ten noone answers their phone and they havo voice-mail. I have to edit this about the phone. TURNS OUT YELP HAS THEIR PHONE NUMBER WRONG!!!!!@

The optometrist is extremely rude and condescending. he got my and my fighter daughter's Rx wrong…read moreand had to go back for another Rx. I ordered contacts from 1-800-Contacts and the office faxed the wrong Rx. I had to r send them back and wait for the correct lenses. I do not recommend this company at ask and will never go back!

With the death of Dr. Roisum, there is no longer an MD to see. But the physician assistants who've…read morecarried on the practice are among the best in Idaho Falls. We've relied on them for years.

Thoroughly unimpressed. I waited a week after calling about a referral only to find out it wasn't…read morewritten or sent. When I called the third time about it I was sent to a voicemail. I was given the run on the referral and the doctor ignored other issues I was there to address. Plus wrote me off with a prescription just to get me out the door. Won't be back.

My child has hypothyroidism and is a patient here. The doctor is very Thoreau, and skilled at his…read morejob. He also has a good bedside Manner and seems fairly compassionate. Although no one enjoys the blood draw the staff does a very good job, they are quick, rarely bruised her, and always offer a toy or balloon afterwards. My only complaint is that the office staff sometimes fails to give appointment reminder calls... but to be fair appointments are usually spaced six months apart (which is why I want the call, lol).

Billing is absolutely horrible. No notices other than electronic which is a convenient format…read moreunless it doesn't deliver and should always be followed up with paper.

I've been going here quarterly for at least the past 3 years, and they've done a great job. I…read morealways look forward to my visits, and both the doctors and staff are very professional and sincere. Couldn't be happier with my experience!

We fired this company. The office staff was very rude and unprofessional. I didn't appreciate it…read morewhen the Dr. wouldn't allow me to speak my opinion on my child's health. I am the parent and if I see something that isn't right I want to say something. I was never listened to. My concerns are just as valid and my minor child.