I waited 1 year before leaving this review. That was the time that I was told that I would still…read morehave a chance for the tinnitus to go away. I have been praying to God every day for a year for it to go away. I now know I have a permanent tinnitus! I would not wish this on anyone as I know I will never have a quiet moment in my head for the rest of my life! I will always have to hear the permanent high pitch scream in my left ear. I guess I should have been warned when the technician squeezed my head in their CT machine when I was doing my 2nd scan before the surgery. The doctor asked me how I crushed my septum after I woke up from the balloon sinuplasty procedure. He acted surprised as he asked me. I was bleeding profusely from the left side of my noise as I was leaving the clinic. I guess he got up there real well as that is the side of my head that now has the permanent tinnitus. If I had to do it all over again I would skip this procedure all together. I would rather live with a stuffy nose then hearing this constant scream in my ear! It will almost drive you mad and now that I know it is PERMENANT it just might!

I came in for an issue with my ears. They told me I needed a 6k sinus procedure. Had the procedure…read moreand my ears aren't better. They wouldn't let me talk to someone when I called. When I went in they told me to be patient. They are not receptive to questions, in fact I would say defensive. They don't explain things well. Please avoid, they are just trying to get you to do an expensive not necessary procedure.

Good experience but could be better as far as follow up and plan of treatment. I still have the…read moresame symptoms so I might give him one more shot.

Told on phone when I scheduled an appt with the ENT before first visit, that I have a copay. When I…read morearrived, was told I had a co-pay AND $80 hearing test and that it was documented that I was told this ahead of time; huh? I was told I could not see ear doctor for an ear infection unless I paid my copay and $80 hearing test first. So I didn't agree to do that and now I have to start over to find an ENT who will actually look at my ear before accumulating extra fees and perhaps unnecessary tests ahead of time. I've had ear issues my whole life and have never had to deal with this type of gaslighting and extra fees just to try to have an ear doctor actually LOOK at my ear first. SMH

I suffer from allergies all year round. Some days Zyrtec helps but it doesn't work equally amount…read moreof the time. Two weeks out of every month, I'm dying. I got allergy tested and decided to do allergy drops. It's costly because insurance doesn't cover but I will eat the cost if it means I can breathe better. Doctor Mullins saw me on my initial visit. It was pretty standard. No complaint. Korry did my allergy test and she communicated well. Walked me through every steps and gave me opportunity to stop if I was too much. And she also gave treatment options. I went with drops because I couldn't do the shots weekly. They are taking precautious during pandemic. Wait in your car when you arrive and call them. Somebody will come out, take your temperature and let you in Update. Everything was fine. What I don't understand is why they sent my Epi pen prescription to a mail order pharmacist instead of my pharmacist at cvs. I gave them all the info to my cvs already. I was not told it was a mail in prescription place either. Lack of communication could be better

Expensive and communication issues. Never answered my email through the patient portal.read more

What can I say without saying too much about myself personally? So I will say very little…read more The office staff are amazing, friendly and efficient yet thorough as they prep you to see the Doctor. Dr. Frank Theilen is the best ENT Doctor and Surgeon and it took going through 4 doctors and 2 surgeons before I rolled into his office. Years of experience, compassion, empathy, knowledge, and gifted surgeon are just a few word to describe his skills. I could go on but you get the picture. For any ENT needs, know you are in the right place. He is affiliated with Baylor, Scott, White so it's great that he is in the same network as many of my other doctors.

What wonderful Drs and staff. They could have easily told me my problem was a deviated septum like…read moreall the other ENT's I've seen. Instead Dr.Woods explained to me that I needed a facial plastic Surgeon to fix my ability to breathe! He even recommended the best Dr to remedy my problem! I highly recommend this practice to anyone especially to people I care about!

This review is of Neil P. Williams, M.D., and not the entire practice…read more TheDrugDealer sent me to see Dr. Williams after the first of my two sleep studies trying to prove my Sleep Apnea was due to some sort of obstruction and not Central Sleep Apnea caused by Chiari. After a short examination, his nurse took some prescription Afrin and then Lidocaine and sprayed them up my nose with a high pressure sprayer, like they use to clean concrete parking lots. Then she left the room and and Williams came back in with a 3-foot long flexible black cord with a light on the end of it. Without asking or informing me of what he was about to do, he leaned back my chair and proceeded to slide that 3-foot long cord DOWN MY NOSE. He started with the right nostril and it hurt so incredibly bad that he had to pull it out and start over on the left nostril. Apparently I have some sort of bent/crooked bone in my nose (um, maybe because I broke it twice) that was making the right side hurt so bad. He said that my sleep apnea didn't appear to be caused by an obstruction, but that he did see the results of acid reflux disease while looking down my nose and into my throat. Guess what? I got another prescription for Nexium. Just what I needed. The acid reflux had been caused by all the other prescriptions I had been prescribed by TheDrugDealer. Then, this doctor spent the next 45 minutes yelling at me because I was too fat (tell that to TheDrugDealer, to get more sleep (um, that's why I just had a sleep study dumbass) and to get 45 minutes of exercise every day. Apparently he also ignored the Chiari diagnosis for which I am not allowed to exercise. 2005 and 2006 were just full of doctors who ignored everything in front of their face. Thank God 2009 came along.

This was a waste of money. I went in to see this doctor due to tinnitus. I had an ear test with a…read morestudent then I sat in the doctor's office. It took 10 short minutes for the doctor to tell me that he does not know what is causing it, that everyone has ringing in their ears and to ignore it. He told me that I could punch him in his arm due to him wasting my time and money. Yelp users please keep your hard earned money. This doctor will waste it and a lot of it. This practice makes you pay before leaving so I was charged $156 for nothing. To top it off they charged me $189 just for walking in. It's sad to say but I regret even making an appointment. This is the very reason why millions of Americans would rather sit at home and suffer than waste their money seeing a doctor who will do nothing but rob them of their hard earned money.

Horrible! My ears are SO much worse after this delicate genius gave me 3 minutes of treatment…read more This is the second review I've written so she must have figured out how to remove all her bad reviews.

I thoroughly enjoyed my first Aspire Allergy & Sinus - Las Colinas visit. Upon entering, I noticed…read morethe cleanliness and how welcoming the reception area was. Brittany (the first person I interacted with today) was very professional and personable; after administering the test, I met with Erica, the PA, who reviewed the results. I finally have a game plan to help me get off of all the inhalers and other medicines my PCP had prescribed me. I look forward to beginning my treatments and helping with the allergy issues. I cannot recommend Aspire Allergy & Sinus enough. If you have any allergies, try this place. You will not be disappointed.

I went in for an allergy skin test and was told I did not have any reactions, though I was feeling…read morevery allergic since always. Dr. Aubry seemed nice, but his face mask and jokes made it hard to understand him or when he was being serious or not. Not to mention he said he was too lazy to look at what my paperwork said, which I filled out to the very last detail. Anyway, they charge $150 just for him to look up your nose with a "scope" which doesn't seem like much more than a routine check-up. Not to mention he sent me home with a long list of medications to take. I am feeling doubtful about a second visit, very skeptical and feel like I wasted time and money.

Had the worst front desk experienc. The front desk person had an attitude or that is the way she…read moretreats patients but not with me. You have to have someone with good attitude at the front desk since it's the 1st person representing you office. To top it off call to speak to office manager and was telling me that she was in back of the recep and that she was not rude and that she had told me other thing which was not true. Covering for each other. If I could rate a 0 zero or many zeros I would but there is no option. Will give bad rating to friends and family so they don't ever go to this office.

Not great. Did a bunch of testing that I didn't ask for and balanced billed me for the rest. Said…read morehe "thinks" it might be...come back in 3 months and we'll see. Receptionist hung up on me immediately when I finished talking without so much as a goodbye. I just didn't feel like they really knew what they were doing and were out to make money first and foremost.

DO NOT DO BUSINESS HERE. I hate that my original doctor retired because I have never dealt with…read morethis much hassle before. They require constant visits, and it feels like nothing but a cash grab. I've been on medication that works great for me. However, when it came time for my refill after 60 days, I was told I had to come in and pay $145--for what? The medication works fine. I followed their instructions back in December, refilled my meds in February, and now it's May and the same issue again. With inflation and the rising cost of living, who can afford to pay out of pocket every time just to get a refill? And let's not even talk about the cost of the prescriptions themselves since I haven't met my deductible. Please explain why an in‑person visit is required for refills within a 60-90 time frame? Every refill requires another appointment, regardless of whether the medication is working. It honestly feels like they are milking patients. I only see these people for one thing yet they want me to come in for other services. Why? I only want to see you for one thing. They then said, I would need to show them proof of getting wellness services else where. Why? I don't have to prove anything to you'll. I only see you for 1 thing. So why the hold up. If the money went toward improving the office, it might make more sense--but the place looks untouched since the day they moved in, likely back in the '70s. It's old and outdated. Trust me--if you value your time and money, go somewhere else. Find a provider who cares more about patients than padding their pockets. GREED IS RUNNING THIS OFFICE.

Dr Elmore and Mike have been taking care of our youngest (26 year old) son for 5 maybe 6 years now…read moreand they are the greatest. Delores and Ian who have had to deal with me should get a raise! They truly are a great, caring clinic and they take care of one of the most precious beings in my life so I wouldn't trust just anyone for his Healthcare.