It was a so so massage but the ending made me very happy...and a little sleepy. I'll be back.read more

I am not from the Roanoke area. I am in town doing some physical work that requires much lifting…read moreand bending. Given that I have significant back issues with stenosis, spondylolithiasis, disc degeneration, a sizable bone spur, and arthritis in the L1 and sacrum area, massage is a therapeutic modality that I require on a regular basis. My particular situation is somewhat dire in that most people would probably have capitulated and had surgical intervention. However, I don't see that in my future. Chiropractic ART, pharmacology, yoga, physical therapy, acupuncture, etc. are all arrows in my quiver that I use routinely. In addition I receive spinal injections every three months that cost $9000 per shot. Fortunately I have insurance. I was reluctant to try to get a massage here it as I don't have familiarity with local businesses nor have I heard any recommendations for who is good. Fortunately, I did make an appointment and had what can only be described as the best massage of my life!!! My masseuse was a delightful woman named Lulu. She is remarkable. She seems to have a keen understanding of physiology and an intuitive sense for those problem areas that plague me. Prior to my injury, I saw massage as an indulgence. Now it is a requirement. I have had countless massages since my injury in 2015, but none has ever approached the skill and insight that Lulu demonstrated. And compared to the cost of the spinal injections this seems almost a bargain. There is no way I can thank her enough. The relief I feel is nothing short of remarkable. Makes me wish I live in Roanoke!

Overpriced and overworked therapists. You're better off finding local therapists that actually…read moreaddress your medical and mental needs. As someone who knows the field very well i would never recommend a massage envy after trying it.

I paid $125 for a 60-minute full body massage and unfortunately did not receive the service I…read morebooked. I arrived 10 minutes late, but I called ahead before my appointment to let them know I was on the way. Once I arrived, I was still required to complete intake forms and was asked multiple times what areas I wanted worked on. I clearly stated I still a full body massage, but excluding only my head and glutes. Between filling out forms, getting undressed, and technical issues with the table, additional time was taken before the massage even began. However, none of this was communicated to me as time that would reduce my session. When the massage started, only my neck, shoulders, and back were worked on. The session ended shortly after, and I did not receive anywhere near a full body massage. I was confused and disappointed. When I brought this up, I was told it should have been a full body but then the receptionist switched up and stated it was because I was late. While I understand that arriving late can affect timing, I was never informed that my service would be shortened, nor was I given the option to adjust expectations or reschedule. It is misleading to ask a client what areas they want worked on--multiple times--if there is not enough time to perform the requested service. Additionally, I was told conflicting information about how late I was, and it was made clear that the next appointment was prioritized over completing the service I paid for. I have visited before and never experienced this issue, even when time was needed for forms and changing. This experience felt like poor communication and disappointing customer service. I paid for a 60-minute full body massage and did not receive what I paid for. I will not be returning and would not recommend this experience to others.

I felt at home at Crocus the moment I walked in and kicked off my shoes. Small gestures of care…read moresuch as cold water to drink and consideration of my physical needs made a restful experience into a true pleasure. This was my first massage, but it won't be my last!

From the owner: Crocus Massage Therapy specializes in using what is best for you--each session is uniquely…read morecustomized for your needs. We use myofascial, accupressure, Swedish, and trigger point therapy techniques to help you relax and feel rejuvenated. It's good to be kneaded!

Its funny as they post all these beautiful women on their pages, attempting to entice men into…read morebelieving these are the masseuses' there. When you get there, it can be a let down when they are not. They appear to just be photos of models, which in my opinion is misleading. Building next door is knocked down, the building they are in looks run down. Just do not go there with any expectations.

I call just for a simple question and then they just hang up and i get no further information…read more Like what type of customer service is that

I was really relived to get an appointment on the same day. I had such bad neck pain. The…read moretechnician was a little too hard on me and I'm not sure she understood when I was trying to let her know to let up. My neck didn't hurt as bad later. I'll go back but I heard Mike is the best.

The review are right on point. This place is clean, nice decor, thoughtful, and respectful. I…read moreforgot my hair tie and they have hair ties for customers to borrow. Jackie was my masseuse and he was really great. I have really tight shoulders, which makes it hard to reach things, and Jackie massage was so good that now my shoulders are loose. After my massage was done my body felt like jello haha. The pressure was great, I was so relax, and movement in my shoulders again. I will definitely be coming back again.

`Thank you for the incredible massage. Your technique is outstanding, and I feel so much better…read moreafter each session. Your ability to find and relieve tension points is truly impressive. I appreciate your professionalism and the calming atmosphere you create. It's clear that you have a deep understanding of your craft.

First time today! Enjoyed so much!!! My back, shoulders and neck are so grateful ! They give very…read morepowerful massages & help stretch out sore muscles!