Grateful for Derek McMahan and Andrea at Red River Dodge for making this process so easy and…read morestress-free! They went above and beyond, even delivering my new truck to my workplace. After totaling my previous truck on the interstate and, by God's grace, walking away without a scratch or missing a single day of work, I knew in my heart I wanted another Ram because of its durability and safety. Thank you, Derek, for taking such great care of us. If you're looking for someone who is honest, professional, and truly cares about his customers, I highly recommend asking for Derek McMahan at Red River Dodge. Thankful for God's protection and for such a wonderful buying experience!

Bought a brand new Ram truck and began experiencing serious and dangerous issues at around 3,000…read moremiles. The vehicle randomly stalls while driving, shifts itself into park, and engages the parking brake. It then struggles to restart and fails to properly charge the battery, causing loss of essential vehicle functions. This is not just an inconvenience--this is a major safety hazard. I do not feel safe driving this vehicle, and I absolutely will not allow my family to ride in it. The dealership has had multiple opportunities to fix the problem and has failed. They have blamed wiring, battery issues, or claimed they can't find anything wrong. At one point, they opened a STAR case and replaced the MGU (Motor Generator Unit), stating it tested bad. Even after replacing a major component, there is still no confidence the issue is actually resolved. I have repeatedly been told the problem was "found" or "fixed," only for it to happen again. At this point, it is clear the root cause has not been identified. Customer service has also gone downhill. What started as a helpful experience has turned into staff being rude and dismissive simply because I've had to bring the truck back so many times. Getting a loaner vehicle is extremely difficult unless you escalate the situation to management. Stellantis has been no better--refusing to take accountability for what is clearly a defective and unsafe vehicle. I am making payments on a truck that is unreliable, unsafe, and not fit for normal use. This has been a complete failure from both the dealership and the manufacturer. If you are considering buying a new Ram truck, I strongly recommend you think twice.

Great people fair prices went over and beyond to get me fixed! Replaced front wheel bearing on my…read more2011 Honda accord with no problems! Thank you!

After spending roughly $2500.00 and having to wait about 5 months, my husband's 87 Chevy Silverado…read more(one owner) is still not running right. Immediately after getting it back it would die frequently while driving down the road, and started smoking not long after. This place may be ok for minor small jobs, but I wouldn't recommend taking anything major there. For us they were a huge waste of time and money and we will not be back. Very disappointed!

Not recommend they sell lemons and lies!! Sold me a car…read morewith issues and wanted me to make a claim on a warranty they sold me that covers absolutely nothing. Do not waste your money with these lairs.

I inquired about a vehicle listed for sale from Top Choice Auto Group dealership. William Carter…read morereached out to me as the sales rep and gave me a quote for the vehicle. I was told this vehicle had a clean bill of health and was ready to go. I would not be able to pickup the vehicle for a few days so a woman who worked in the office, William (Bill) and I worked through paying my $1,000 deposit over the phone. They took my card information and charged me the deposit plus a transaction fee. This brought my total to $1,026.35. There was no paperwork signing prior or after the deposit was paid. A day after I paid for this vehicle Bill contacted me to tell me that the vehicle had a bad transmission and they weren't sure what the solution would be so I told them to keep me updated. after three days with no contact from him and an unanswered message from me to him, I called him and he told me that they would be putting a salvage transmission in the vehicle. This would make the vehicle a salvage title car and likely void any warranty so I was NOT okay with this. I requested a refund and have been dodged ever since. No one answers the office phone.

Hello, you sold a car that was my very first new car. It was on Feb 2, 2015. It is a 1993 blue…read moredodge shadow ES, two door, with hatch trunk. It had silver running boards on it. I know it is still in the state, but I am hoping you could tell me some contact info for the person who owns it now. I might like to buy it back from them, for sentimental reasons. May restore it. It was a great little car. Everybody else seemed to hate it, but I loved it. I would really appreciate any help you can give on that. Thank you for your time. I am at: hnnfrd4@att.net

Bought my first car here and Mr. Meyers was so helpful. He is so nice and very knowledgeable. Make…read moresure you check him out!!

It's very disappointing to experience the customer service or lack there of that I had a Mark…read moreMartin's KIA dealership. There was no one on the lot but me and my father and I had been looking to trade in my vehicle. Mark really needs to speak to his car salemen about customer service and training them on professionalism. When I am doing business, I expect the best customer service, regardless of if I am offered a great deal or not. I scope out everything from the beginning of the visit to the end. It was a super humid day and after test driving three vehicles, I had asked if they had any water. The car saleman replied that they did not have water, but I could go to the water fountain. That was strike one! Strike two was when as I was trying to make the deal. I expressed the salesman that I was interested in the New KIA Seltos. (We test drove s Seltos, a Sportage, and a KIA soul). I was opened to the Sportage, but I was sold on the Seltos. After I expressed my concerns with what I wanted in a vehicle, my interest for the Seltos was basically dismissed. Among the negotiation, the car saleman said "Even in you don't get a deal today, I'm not worried because your car is still in good shape." This did not sit right with me at all because I felt that at this point, I was not heard and to be honest the salesman was not even really trying to make a deal. After getting my information to run my credit, I was told that it would take about 30 minutes to an hour to run my credit and that my dad and I could go grab a bite and that I would be called. I was under the impression that I would be called back to meet in his office to agree on a deal. That did not happen. I received a text message on what my payment would be. I would have loved to discuss this in person. I replied back with "thanks, but no thanks." What bad business.... Moral to the story: For us to be the only customers on the lot ( especially with everything going on). I was looking forward to negotiating a deal but I will not be doing tacky poor business with any of the Mark Martin's franchises. My credit is exceptional and holds value and I expect that when I do business ESPECIALLY with my hard earned coins. After graduating college, I thought that my experience would be a pleasant one, however, I ended up very disappointed. The cars had spiderwebs in the wheel wells , so I know they had not been driven in a while and a negotiation could have been made easily.

We had some warranty work and a recall repair to be done on our 2013 Kia and between the repair…read morestaff and everyone we talked to there we had nothing but professional and polite people deal with us