I would give more stars if I could. Honest company - Travis was great! The first company I called came out to give me an estimate for bat exclusion in my covered porch ceiling (exposed rafters because all plaster had been taken down and we needed to put up the beadboard ceiling). Although I had seen bat droppings for a couple of years, I was not that concerned because we didn't use the porch as it was in the remodeling process. I never saw any bats and I tried to look at dawn and dusk to see them. The estimate the first company gave me was for $2,033 and the $50 I paid to have them come out would be included in that if I proceeded. They said that would cover the porch ceiling and they noticed a 3rd floor dormer (from walking around outside the house) that might have bats. Our third floor is completely finished and we have no attic. I had a second estimate a week later and Travis from Heartland came out. He was Great!!!! We checked with flashlights and realized there were no openings into the house and he said the bats were likely roosting in the rafters in between feedings in the middle of the night. He said it was too cold for them to stay in the rafters or even the soffit overhang with the low temperatures and to install the beadboard ceiling to seal things up. The third floor dormer was caulked and painted also - no openings there. Travis said he wouldn't give me an estimate as there was nothing to be done! He was very kind and honest and answered all of my questions. He saved me $2,033 and I wish I had called him first. read more

HIGHLY RECOMMEND these folks for any bat removal needs. Not only did they come out once, but twice and did inspections on my property. The first time I was told there was no signs of bat activity anywhere in the attic or on the roof of the house. I continued hearing sounds and decided to call in a second opinion of a company who had a wider portfolio of services that could potentially identify the issue. This second company (Envision wildlife and pest) immediately latched on to the idea of bats since I had already had the inspection completed by Heartland Humane and spent less than 10 minutes on my property trying to convince me that I needed to spend $1400 to do bat exclusion because they found entry points and droppings on my roof. He event went as far as telling me the bats could come out of the attic through my bathroom vents and if they made contact with me, I can guarantee I've been bitten and should seek treatment for rabies... naturally I was extremely terrified to continue staying at my house. I felt uneasy about the whole situation since the second company tried to pressure me into treatment so quickly and I decided to call Heartland Humane back to reinspect and make sure that nothing was missed in the initial inspection. They came out and reassured me that I DO NOT have a bat problem by re-inspecting the roof and attic. The owner could tell I was very uneasy about the whole situation and went out of his way to install an exit tube on the roof in case I was dealing with a one off issue even though he saw literally no signs of this being necessary, just to ease my mind and make me feel comfortable in my own home. I am so grateful to have come across a company who isn't after scamming consumers out of thousands of dollars for an issue that doesn't exist. Had I needed to do exclusion on my house services would have been roughly $600 - 800 going through these folks. Save your money and go with a reputable company who does the right thing. read more