Starting such a huge project as installing a pool can be troubling, given the risks of hiring a…read moreshady/undependable company to do the work and the horror stories you hear. Thankfully, Elite Pool Designs put all of our fears to rest thanks to their amazing customer service, fair prices and excellent, high quality work. We previously had a koi pond in our backyard but, as the fish died out, realized we wanted something else back there instead. We reached out to Elite Pool and Cyndi and she came over the next day to assess our yard. As we had no idea where to start, she helped guide us through the whole process, connecting us with surveyors, tree removal experts and all of the other hidden things you don't think about when you decide "I want a pool". After the work to get the yard ready was done, we went to the Elite Pool offices to pick out the tile, lining and design of the pool. Cyndi walked us through the shape and features we wanted, and provided a very reasonable quote for everything, including, automation, a heater for the pool (hey it DOES sometime get cold here!) and a screen enclosure. Construction for the pool started in October 2024 and finished in late January 2025, and our hat goes off to Robert (owner of Elite Pool) for his help with managing the entire project. Crews arrived as needed and on time, and though there were some periods between steps where not a lot of work was being done, it was never unreasonable and given the holidays, totally fair. Inspection and electrical were simple and easy and now we are ready to enjoy our pool! For anyone in our same position, looking to install a pool from scratch but not sure where to turn, Elite Pool Design should be your first call, can't recommend them highly enough!

Poor pool service and overcharges for repair services. Charged me $99 for a bag for my vacuum and…read moreI looked and can buy so so much cheaper on Amazon. Needed wheels fixed on the vacuum and they told me take it myself to Pinch a Penny. His is after a $125 service charge. More than triple charged me for plugs for my pool fence. Bad experience and my mistake for hiring and keeping them.

I had to ask the employee to vacuum a second time because she missed so much debris the first time…read more The second time she still missed some. She walked around the pool one hand on the vacuum and the other on her cell phone talking on the phone. She didnt brush the sides and seemed annoyed.

Stopped showing up and always left debris at the bottom of the Pool always had to call her and let…read moreher know that her employees didn't do a good job also never sent any message or call telling me she wasn't going to do business with me anymore.

They have been doing our pool for 10 years, great company with fantastic employees. Always do a…read moregood clean job, on time.

I want to say this is the best pool service company in Highlands County. They are really great and…read morewould highly recommend them.

On April 1, 2024, I entered into an agreement with the contractor for the complete installation of…read morea swimming pool at my property located in Palm Beach County, FL. The total agreed downpayment was $27,792.95, which I paid in full upfront via wire transfer. This payment represented the contract down-payment to start work. The contractor assured me the work would begin promptly, including obtaining necessary permits from Palm Beach County and commencing excavation, plumbing, structural, and finishing work. However, no permits were obtained (I confirmed this with Palm Beach County Building Division records). No work of any kind has been performed on the site and we had to hire a different contractor. I first became aware that the contractor had no intention of performing the work in October 2024, when repeated requests for updates, start dates, or progress went unfulfilled beyond vague excuses. Since then, I have maintained ongoing contact with the contractor via text messages and calls. In every communication, the contractor has acknowledged receipt of my payment but provided only stories and promises of repayment or future action, with no actual refund or meaningful resolution. Examples include: Promises to "send a check next week" that never materialized. Claims of "financial issues" or "waiting on suppliers" without evidence. Assurances that work would start "soon" repeated with zero follow-through. This pattern demonstrates financial dishonesty/misconduct (misuse or misappropriation of funds paid for a specific project) and abandonment of the job after receiving substantial payment without just cause or written extension. The contractor has failed to commence work within required timelines under F.S. 489.126 and has not refunded any portion despite demands. This has caused me significant financial harm ($27,792.95 lost), and emotional distress.

Still has not passed inspection with the county. No assistance from the company. Please go…read moreelsewhere. Tim is not communicating at all now and there is no progress for months. The paint applied to the patio is peeling now and needs to be redone. So disappointed.

We had a major stoppage with our plumbing, since this was the second in a year. We had the septic…read moretank pumped, hoping that we take care of the problem, they were very efficient and came the same day we called, but it did not fix the problem. We had used All Service before and were extremely happy with their work. Brian, the owner, on Sunday night. Bright an early Monday he arrived and was to snake the line. He wanted the water to back up, since it had drained some during the night. He turned on the tub faucet and let it run. It ran and ran, but never backed up. He said it happens sometimes after pumping the tank. He said we needed nothing else. Charged a small service fee, that would be waives if we needed anything in the future. Can't recommend his business any higher. They are total professionals, honest and very personable. I will never use anyone else!!!!

All Service Plumbing has been our go-to plumber for the last few years. It started with a cast iron…read morepipe failure that was remedied, followed by the installation of a smart toilet, and most recently a shower drain & fixture installation on a remodel. Once again, Brian and his crew did an excellent job. They showed up expediently despite the holidays and even came back to make a last minute minor adjustment on a Sunday morning so we could adhere to our tiler's timeline. That's five star service right there. Brian and a couple of his crew have even assisted on a charity project of mine, lending their valuable time and expertise to a family in desperate need. I highly recommend All Service Plumbing, not only because these men do a quality job, but because they're quality humans that you'll appreciate working with. Thank you. We'll be calling again.