On April 1, 2024, I entered into an agreement with the contractor for the complete installation of…read morea swimming pool at my property located in Palm Beach County, FL. The total agreed downpayment was $27,792.95, which I paid in full upfront via wire transfer. This payment represented the contract down-payment to start work. The contractor assured me the work would begin promptly, including obtaining necessary permits from Palm Beach County and commencing excavation, plumbing, structural, and finishing work. However, no permits were obtained (I confirmed this with Palm Beach County Building Division records). No work of any kind has been performed on the site and we had to hire a different contractor. I first became aware that the contractor had no intention of performing the work in October 2024, when repeated requests for updates, start dates, or progress went unfulfilled beyond vague excuses. Since then, I have maintained ongoing contact with the contractor via text messages and calls. In every communication, the contractor has acknowledged receipt of my payment but provided only stories and promises of repayment or future action, with no actual refund or meaningful resolution. Examples include: Promises to "send a check next week" that never materialized. Claims of "financial issues" or "waiting on suppliers" without evidence. Assurances that work would start "soon" repeated with zero follow-through. This pattern demonstrates financial dishonesty/misconduct (misuse or misappropriation of funds paid for a specific project) and abandonment of the job after receiving substantial payment without just cause or written extension. The contractor has failed to commence work within required timelines under F.S. 489.126 and has not refunded any portion despite demands. This has caused me significant financial harm ($27,792.95 lost), and emotional distress.

Still has not passed inspection with the county. No assistance from the company. Please go…read moreelsewhere. Tim is not communicating at all now and there is no progress for months. The paint applied to the patio is peeling now and needs to be redone. So disappointed.

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

This is what I got for my 4th of July holiday. Supposed to have been serviced the 3rd but you see…read morethe result. All I got was lip service when I complained. DO NOT USE THEM!!!!

Alpine Pools renovated our 20 year old pool and the finished product is gorgeous! We had…read moresandblasted marble installed for the decking and a beautiful water feature added. There were some construction hiccups along the way, but Deyber made sure it was corrected and we are very happy with the end results.

Highly Recommend! He performed SAME DAY SERVICE on my pool pump repair. Great work and a nice guy…read moreto boot! The price was very good too!

We were extremely satisfied with the time, attention and service we received from Legacy,…read morespecifically Johnnie. Our beautiful hot tub was delivered and installed. They did not damage the screens/ frame at all and everything was clean when they left. We love our hot tub! Extremely therapeutic and just feels awesome. Most importantly, their customer service is outstanding and they take their time to help you with whatever problems you/ your hot tub may have. Thanks do much Johnnie and Dave!

Top notch sales and delivery…read more The purchasing process was very smooth with no pressure. Sales people were very knowledgeable about the products. Delivery went very will and they were very respectful of the surroundings. Had a few questions post delivery and the team was always very responsive and happy to help. We strongly recommend checking them out.

professional shows up on schedule…read more complete s commitment sends report with pictures grateful

Informative and addressed all concerns. Great service with a smile. Kinda a perfectionist - which…read moreis great. Love the weekly updates on your pool and service quality.

I used Affordable Pool Pro to refinish our pool and convert our system to salt and other upgrades…read more Ray was knowledgeable about every aspect of our pool remodel and walked us through every step. We were on a budget and Ray provided transparent pricing that was fair and a quality of work that is exceptional. I highly recommend him and his team for any of your pool needs.

I've been using this service for years, they do great work and are nice guys. I would recommend…read morethem to anyone looking for a decent priced service. I called around and they had the best price and the work is quality as well.

I've been dealing with AC issues, and the same mopey incompetent tech, for over a month now…read more My Landscapers, scheduled to come the first Tuesday of every month, show up seemingly whenever they feel like it. I once had a house cleaner show up, hoping for a nice, once a year, thorough cleaning. She cleaned with one hand, while talking on her phone with the other. Why am I telling you this? Maybe just to illustrate that the old axiom "It's tough to find good help these days," is alive and well on the Space Coast. Or maybe I just want to draw a contrast between crappy service and the incredible 5-star service I've been getting from Space Coast Pools. I think this guy deserves at least 3 stars just for showing up when he says he will and for being communicative beyond what I expected. He earned the other 2 after the fact. I first called Space Coast Pools, and several other Pool Maintenance companies, all of whom I had to leave messages for. (Understood in that I called during the day, when I'm sure they were busy working.) Brandon called me back within an hour. Only one other company even called me back at all and that was several days later. When I ended my call with Space Coast Pools, Brandon thanked me for "the opportunity to 'earn' his business." I think my heart skipped a beat. On our initial meeting my pool looked like a FROG SWAMP. It would not have surprised to see an alligator. Brandon didn't hesitate. He added some things to my pool (without any kind of agreement or contract), gave me a good quote for service and promised to be back Tuesday (it was Saturday) to inspect his work and continue service. Again he thanked me for "the opportunity to 'earn' his business." The very next day our pool was gorgeous. Since then, the pool has never been less than crystal clear and inviting. Plus Brandon remains punctual, polite, and communicative beyond expectation. The only reason I would ever stop using Space Coast Pools is if I die or move to a house without a pool. Even then I might call them!

Space Coast Pools is fantastic! Very honest and upfront about their services. Brandon tells it like…read moreit is.

Excellent and responsive customer service and great prices. My pool has never been as clean nor…read morethe water clearer.

Thank you Summit Pool. We asked you to replace our pool tiles (existing tiles starting to…read moredelaminate) and we are impressed! You were responsive and courteous and the results look great!