Thank you! City Animal Hospital Centre. Taking care of my puppy surgery. Very affordable, my…read more little girl healthy again stress free. Thanks again.

I brought my great pyrenees/lab mix, Spud, in to be neutered. All was well, I went in when they…read moreopened (and when my appointment to drop him off was), and one of the receptionists took him back. Went to pick him up a little while later, all was well and we took him home, he was obviously a little drowsy and stuff, per neutering. Had no issues. Until about a few hours later when his leg began filling with fluid. I was able to see all of the holes they put in him while trying to put the IV in, it eventually drained but I will never recommend this vet to anyone. Not only that, he was essentially terrified to touch either of my dogs as puppies and as they both surpassed 100+lbs each, he wouldn't do anything involving touching them. even if it was medically necessary.

Our elderly (11.5year old) husky/shepherd has severe arthritis in her back legs and can't get into…read moreour back seat of our SUV. We are in our 70's and can't lift her. Dr. Taylor came and she was excellant! Kind, compassionate and defintely knowledgable. Layla loved her!!

This service was invaluable for us Had a puppy with a lingering sinus issue and Dr Wendy kept in…read morecontact with us for weeks to ensure he was okay. Super convenient to have them come over. No one was stressed. Dog just thought he had a visitor Stopped by their location to get med refill. Staff was incredible. Really easy to reach and very quick to help out. Will use all the time.

We had to make the heartbreaking decision to let go of our beloved cat (Mr. Seven) of only 9…read moreyears. After months of him being sick and opting for surgery in the hopes that he could be saved it did not work out in our favour. Through out our experience with the Western Veterinary Centre, there was nothing but compassion and respect for myself and my husband and our furry family member. We appreciate it beyond words for the work that you do and for the passion and love of the little ones that come through the door. Thank you to Dr. Debra Henderson for the multiple phone calls. And also to the grief counselor Judith Blythe. Your sweet voice and thoughtful words were very much appreciated. Sincerely, Christine and Bryan Smith

Shittiest business ever demanded to ground to save my dog's life otherwise they're gonna let them…read moredie or else. My second option is sign. I'm already the Humane Society they could pay the vet bill if I can't afford two grand and I wasn't gonna let my dog die so being selfless, I did sign the paper of the biggest hardest thing I ever did and then after that, they tried to charge me with abandonment and send the byelaw after me. I had to go to court to prove that I wasn't neglected after all they just decided to drop it all yeah it was the saddest time in my life. I don't recommend this anything vca and the city of Calgary. If it's VCA avoid it with your pet no good if you wanna lose your pet that's a good place to do it.

We have had two surgeries at this facility. The surgeon was Dr. Connery who is absolutely…read morefantastic. Not only a great surgeon, but clearly cared about our dog- Dr. Connery has a great 'bedside manner' which we very much appreciate. He gave Sadie a whole new lease on life, at 6 and 7 years of age. Dr. Connery gets 6 stars out of 5. We have good but slighlty inconsistent experiences with the front desk. Often very good or good, sometimes a bit lacking. That said, one of the staff at the front desk, Iris, is second to none. Speaking to her on a weekend, when Sadie was in distress, Iris dilligently help us to resolution, with a true sense of concern for the dog (that she's never met). Again, fantastic. Would absolutely recommend this facility.

13 HOURS of waiting. I N S A N E! We came in at 8 AM with…read morea cat who had a ruptured abscess - bleeding and clearly in pain. Vitals were finally taken after a 2-hour wait, and then we just sat there all day. People arrived, were seen, treated and went home. New patients kept coming and going. We were still in the waiting room. The doctors and nurses were kind, but obviously exhausted and burnt out. Shame on VCA CARE management! If you do not have a true red-triage, life-threatening emergency, do not even think about coming here.

Awesome emergency care for my cat Evie who was poisoned after eating Lily flowers. Thank you so…read moremuch to the team at. VCA for helping! I'm so thankful that your emergency office exisits.

I had a deeply traumatic experience at this clinic with my dog Rhea on August 25…read more Rhea was brought in after giving birth and was in critical condition. I understand that her medical condition was very serious. My concern is not only about the outcome, but about the communication, consent process, documentation, and the way we were treated during the euthanasia decision. We asked about other options, including continuing treatment and transferring Raya to another emergency/specialty clinic. I did not feel that we were given a real voluntary choice. Police were called and were present in the room while we were crying, overwhelmed, and trying to understand our options. I felt pressured into signing the euthanasia consent form. Afterward, I requested Rhea's full medical records. The first package did not include all documents, and only after multiple follow-up emails did I receive additional monitoring records, handwritten order forms, and communication logs that were not included initially. I also requested clarification about audio recordings made during our conversations. Losing Rhea was already devastating. The way this situation was handled made it even more painful. I am now seeking review through the appropriate channels. In my opinion, pet owners deserve clear communication, transparency, and compassion during emergencies. I did not feel that we received that.

I appreciated their kind and timely care for our little dog. Dr Chelsea Stone, Sophie and Nickie…read moreall shone in their various roles. Very grateful for their gentle approach and thorough exam. Our Lola is on the mend. Huge thanks!!

I brought our dog here for vomiting and not eating for about 2 days. He was given a conservative…read moreapproach medication and I was told to come back the following day if my dog will not get any better. I brought him back to the clinic like first thing the following day. They kept him for a day for blood work and xray to determine what's going on. There were recommendations including "possible needing surgery" but no conclusive diagnosis or urgent recommendation to justify the surgery. Not very sure if there's a foreign object in the intestine. To cut the story shirt, after a day of observation we transferred our dog to Trinity hospital, and the surgery was done right away upon the strong recommendation from the emergency vet based on her blood work, xray and assessment of our dog's condition, which according to the emergency vet is really bad. So were very disappointed about the way Cochrane animal has handled our dog's condition. 1 day of observation didn't help our dog's condition. I will not recommend this clinic. Observation is expensive.

I have been a patron of this clinic for many years and to this point I have been happy with their…read moreservice. My pet was scheduled for a exam and vaccine, when I arrived Ii was expected to drop my pet off and not be present for the exam, this was unacceptable. I am double vaccinated for COVID and also understand the importance of being masked, I will now be looking for a veterinary clinic that will be accommodating. This has been sorely disappointing experience.

We bring all of our animals here. and we have 5!…read more The staff is extremely friendly and helpful. We trust the vets here very much with our animals health! The price seems to be on par or lower than most places The doctors are so great with the animals. They will try and save you as much money as possible as well! Love these vets!

They killed my dog. I am horrified , traumatized, deeply saddened by the ignorance here. This is a…read morelong story, but I hope it helps, so no one else has to experience my horrible pain, of losing my baby girl. Nov 1st, I brought my 11 month old baby chihuahua Sasha. I told the vet on the phone that she had the stumach flu. I said what services I needed and was told that she would have a basic visit for $75 and then we can discuss the medicine or injections to help. They took her to the back. They also, did not tell me what they were doing, and didn't let me in to see, they said they had a plan for $750. Then I said it was expensive, I had to discuss this. They went and did that they want. I heard someone talk about euthanasia, then I was asked for that and I said NO! 15 minutes pass, then they let me in. I said the $750 is fine, then they say it's too late for that now it's the $500 plan. I wanted to help her be normal from the stumach flu. At this point I had no idea what they did to Sasha. As communication was bad. I was later told they injected her with "" epinephrine" I imagined at the time it must be an antibiotic but it is not, that is to my horror 'ADRENALINE", without even testing her to see if she is allergic to this all this happening without my consent even after the phone conversation and physical conversation, doing what they want they also put foreign objects into her body by putting air support. You need my CONSENT! I had called for her "STOMACH FLU". She's NOT my first dog! and I RECOGNIZE a stumach flu! "Epinephrine is Adrenaline"a very potent drug that can kill an animal with a heart attack, Sasha was tired and weak from the stomach flu she didn't need to be jolted into a horse race!! and have her breathing messed with, or her body in any way. She is so tiny! Sasha's HEART was beating so fast when I left that she "DIED" in the car on the way to another animal hospital, I was horrified at what they had done, they killed her. They KILLED my dog. If they had any sense, they would have instead given her antibiotics, vitamin injections and saline and then putting her in an incubator to stay warm. This was my impression from the catfish $$$ phone discussion. They instead had her on a cold metal table with no warmth, causing her tiny heart to beat like a bullet, they "ULTIMATELY" performed with very reckless choices. This place, says animal hospital, well after the damage they admitted it is not equipped to help her, yet they have a big sign outside that says animal hospital. (((WHAT THEY SHOULD HAVE DONE))): (was to give Sasha antibiotics, a vitamin injection, saline and an incubator to keep her warm. Most likely an overnight stay. Also some antibiotics to take home.) THEY DID NOT HELP HER!!! they did what they wanted!!! Made some $$$ "AGAINST " my consent!!! I attatched a picture of my murdered dead baby Sasha also one of her alive so you understand what she looked like before these animals killed her. I never signed anything here, or gave permission for these extremely inappropriate actions. If they had any integrity, they would have told me the moment I arrived they were not equipped to help Sasha, and not create situations to try and justify charging me $500. They could have followed real stomach flu protocol. To give services requested, what I ask, not what they want, because it was disorganized and a secret gong show. They also said she would die, of course she was going to die after they messed with her lungs and who knows what else while they did what they want in the back and also by putting stuff in her heart with adrenaline. This was very crooked, because they had no right to do anything at all if they were not prepared as they later admitted. Sasha's tiny little heart kept beating so fast. It stopped, My little girl looked at me crying, I died that moment. Her heart stopped because of the Adrenaline from the epinephrine they injected into her without my consent. These foolish people, should have said they were not capable, but instead recklessly killed her. Earlier this year I lose my son. Sasha, was the light that kept me going. Now I have no family. They took her from me. My baby girl. My innocent little Sasha. These guys also censor posts on other networks so that people like me, our voice's and experiences are unheard.

Amazing, Caring Doctor. He is very professional and receptive of any and all concerns you may have…read more Our animals (2 dogs, 2 cats) have all been patients if Dr.Cheema's since he has opened. We've since moved out of the city but gladly make the trek to see him with any of our animals health concerns.

If I could give it a ZERO I certainly would!…read more I came home on a Friday to find my 10 year old cat had had an episode of some sort and was in dire distress. Having had stomach issues all his life, I knew he probably wouldn't survive and wanted to get him some place quick. I called the 17th Avenue Clinic, they were only 2 blocks from me, and was told they weren't accepting anymore patients they were getting ready to close and referred me to another clinic over 20 blocks away. It did not matter that my pet was suffering to them, not one iota! Needless to say, my poor Milo passed away on the way to the vet. He suffered more than he needed to. These folks have no empathy, don't care and caused me and my Milo unneeded suffering and pain. WOULD NOT RECOMMNED IF MY LIFE DEPENDED ON IT!!!

This Used To Be a great clinic but has spiralled down a lot since became a VCA clinic. Vets…read moreleaving practice, if pet isn't getting a check-up with shots you are mostly referred to the Northhill Veterinary Emergency Hospital. Another VCA clinic. Been going to this office for 30 years, time me thinks for a change.

highly recommend! Pat did an awesome job and she was super reasonably priced also my dog enjoyed…read morebeing there.