Everyone was so nice and helpful! I went to Dr. Reuter's office yesterday following an abnormal EKG…read morein my doctor's office. I am mobility challenged and need to use a cane. After I checked in and sat down the girl at the window needed my ID and insurance card so I got up to give it to her. She was so kind to leave the back office and come around to return those items to me rather than having to get up to get them from the window. I met with the PA first who took all my information and vitals, asked a number of questions and then Dr. Reuter came in and went over the same information. He then explained to me the purspose of the next tests that need to be done and I know he was doing his best to explain the how the heart worked but it was beyond me. I just remember that there are parts of your heart that fire off charges at different times and that the test would tell us how they were working. He spend quite a bit of time with me and I was very please with the whole experience. He came highly recommended by friends of mine who both see him.

Dr. Reuter and his partners at HeartPlace. My wife and I put our full faith -- and hearts -- in…read moretheir hands.

I was referred here by my primary care physician for an EKG and other tests. One of the worst…read moreexperiences I've had with a doctors office. Non-existent communication, I dealt with multiple calls saying they received my referral, but when I tried repeatedly to make an appointment they said they didn't have my referral! It was bordering on comical, but the complete lack of accountability and knowledge made it more like a humiliation ritual. After more than a week of this, I was finally able to make an appointment and have the procedure done. Quality of care was nothing special, Dr. Suba seemed to be in a rush to get the appointment over with, not much of a bedside manner and a little condescending. I was told I needed to return for another procedure which I was able to schedule at the time, so that was a small victory. When I went back, the woman who performed the more advanced procedure was warm, comforting and professional. Unfortunately I forgot her name, but I feel like she's the only bright spot in that place! So, I was also told they wanted to place a heart monitor on me between my surgeries but when I attempted to make an appointment for that, I was faced with the same circus I experienced prior when trying to speak with an actual person and get something scheduled. Fast forward to today, I've completed both my surgeries and never had a monitor implemented. I will never return to that place, if I need to see another cardiologist I will seek out an independent doctor instead of going through a chain type place like this one. It appears that a lot of the doctors they employ are transplants from outside of the country, and have a different view on what quality of care looks like.

Quality of care I have experienced for over 10 years is the reason I am thriving today. Drs…read more Chhabra and Choudhry are the reasons I fly back to Dallas since having moved back to Calif. I truly believe the confidence as well as the encouragement they have given me is the reason I haven't had anymore cardiac events. But the ONE only issue I have is the very long wait time to speak to a life person in the office so making an appointment can be a challenge. Hoping they can fix this problem. Other than that I can highly recommend this practice!

My experience at this office today was unacceptable. My appointment was at 1:00 PM. When I first…read morearrived, the door was locked. I noticed a plaque stating the doors may be locked from 12:30 to 1:00, so I waited until 1:00 before returning. When it was still locked at 1:00, the time of my appointment, I knocked to alert staff that I was there. The staff member who opened the door was visibly irritated, pointed to the plaque, and asked if I "had a question" instead of welcoming me or simply saying hello. Her tone and attitude were rude and unprofessional from the start. Once I was inside, another staff member came around the corner and, instead of showing professionalism or trying to diffuse the situation, made a sarcastic comment about the plaque and their lunch hours as she walked away, clearly meant to be rude. If the office is closed until 1:00, then maybe appointments should not be scheduled at that time. It is customary for patients to arrive a few minutes early to check in. Had the first staff member simply opened the door, greeted me, and said "let's get you checked in," the entire situation could have been avoided. Instead, she acted as though I had inconvenienced her by knocking. The echocardiogram technician was not rude, but she was indifferent and impersonal. She seemed rushed and less thorough than other technicians I have experienced. What truly concerned me was that after telling me I would need to undress and put on a gown, she did not leave the room. When she realized I wasn't changing, she asked if I wanted her to leave, but in a way that made it seem unnecessary or inconvenient for her to do so. That should never even be a question. Patient privacy should always be assumed and respected. In my 50 years, I have never had a nurse, doctor, or technician ask that in any medical setting. They always leave the room to provide privacy. It was unprofessional and inappropriate. The room itself also appeared unclean, with a trash can overflowing with used gowns, dirt on the floor, and dirty chairs, which made the environment feel unsanitary. It's a shame when poor staff behavior reflects so poorly on a practice. There are too many options out there to tolerate this level of unprofessionalism.

I have been trying to simply make an appointment and confirm what tests will be done…read more Unfortunately my first visit consisted of waiting almost 2 hours to find out I could not do the required EKG due to some treatment side effects. This time I have been reaching out via their website and telephone for about 10 days and all I can get is odd responses from Rayna. She has advised me that if I don't bring test results, that the doctor has access to, to my appointment then I will have to wait while they access them. I do not understand why they would not pull the actual results and add them to my file. Maybe that is why my last visit was so long? I also cannot get a clear answer on what tests this visit will consist of as Rayna again says none but if they missed the EKG then obviously they will want to do that. Trying to confirm what else and after speaking to her twice it is very clear she does not listen or notate what calls consists of with patients. I have asked that a nurse or someone engaged in patient care calls me back. Fingers crossed after 10 + days someone trained in care returns my call as I liked the doctor but it's like pulling teeth to get info and I am already late for a follow up that never called me to schedule!

Excellent doctor. Great diagnostician, communicator and caring. Takes time to talk with you about…read moreissues and solutions. On follow up, again takes time to go through any findings and gives you time to ask questions. Highly recommended.

Disappointed that the doctor wouldn't see me today... I had a 4pm appointment and left work plenty…read moreearly to be there at 3:30 to fill out my new patient paperwork. Unfortunately, there was a suicide on the high five that shut down Hwy 75 below, backing up traffic for well over an hour. I called 20 minutes before my appointment and explained that I would be there about 4:05 but that I had already completed my paperwork in advance. I was told that it would be ok so I proceeded to the appointment. When I arrived at 4:07, though, I was told that I would have to reschedule. I reiterated that I had called in advance because there had been a suicide on the highway and that it wouldn't be easy for me to take off work again, however the receptionist was unsympathetic and told me it was already 4:15, but her clock must have been fast. I asked for my paperwork back and let her know that I would have to find another Cardiologist. It is a shame that they turned away a patient who was complaining of chest pain for being two minutes too late and that more consideration wasn't given for the highly special circumstances that backed up thousands of commuters today. I guess that, because I was probably the last patient of the day, they just wanted to go home early. :(

Cardiology care great check-in Dr Binder is amazing excellent service, check-in, etc.read more

The cardiologist is good. It's the woman working at the front desk and answering the phone. She…read morehates her job. It's in her tone and attitude. There was a dead time over the phone when your trying to change an appointment like where did the woman go. You have to generate any kind of communication. Why is this person in medical service.

Honestly I'd NEVER give this doctor nor "establishment a rating unless it was a 1000% below zero…read more Work for them or be their patient & you will surly see why very quickly. They are very good at "hiding it" unless you k ow know better!!!!! But be well aware. THEY ARE FAKE AS HELL . FRAUDS TO THE HIGHEST level. The dr goes on & on about how thankful she is for not being in the situations she grew up in & the issues she has with her family/mom but yet she still treats everyone she encounters like she walks on water.....

I have been seeing Dr Agarwal for 2 years now and I am satisfied with her help and advice…read more John B

That amazing receptionist at the front is so kind and most of all caring. The ladies at the front…read morewere;Wendy, Brianna and Elizabeth and the Office Manager is AWESOME with all capitals. Great visit.

This place is so unorganized. I would no recommend this place at all unless you don't have nothing…read morebetter to do than sit in a clinic all day long. Came in for a stress test on Friday and supposed to take 3 hours or less and it wind up taking nearly 5 hours instead they had scheduled way to many people that day and under staffed and not enough equipment and they kept adding people on for the test. And now today I come for the results and been here over a hour and still have not seen the doctor. I will definitely be finding another cardiologist. And one closer also. My primary doctor referred me to this place. But this place is terrible. And know they can't find the pictures from my stress test.

Very solid and professional Cardiologist. Her experience and standard of care, are second to none…read more She takes the time to explain your situation in plain language.

Thank you Dr. Thomas Waller for keeping my ticker ticking. Big clean office, awesome front desk…read more The guys who do the Nuclear Stress Testing are pure gold, love them!

Dr. Caire is literally a life saver. She takes the time to get to know the whole patient, and…read moretreats you as a person. I have never felt better, and it's because of Dr.Caire. I wouldn't hesitate for a second to recommend her!

Dr caire is the one Dr that helped me. Wish I could get in to see her again. I'm really hurting a…read morelot but don't have insurance now . Wish she would call me. Sheron sheffield. 6823338489