I really like my doctor - Dr. Bowers. But it's a ridiculously bad experience trying to reach the…read moreoffice by phone. Just now I've been on the phone for more than 20 minutes in queue. Haven't spoken to a live person yet. When I pressed "0" for a callback, it reset me at the start of the queue rather than letting me enter a callback number. I live near downtown and could have driven to the office and walked up to the desk in less time. The front office issues really need to be fixed.

Dr. Eades is a Great doctor!! Got a referral from the nurse on site at job who recommended I go for…read moremy high heart rate, palpitations, and pain. Long story short this guys KNOWS his stuff as well as his nurse and they both TRULY take the time to ask about/listen to all your symptoms which is great for a hypochondriac like me ;p Going back for my stress test I've needed for at least a year now and have another follow up set after that so they're on they're stuff!! told them I wish they could be my primary doctors!!

Dr. Wahid is my family cardiologist. Met him through a cardiac event while at Baylor in McKinney…read more Dr. Wahid is the real deal. He got right to the issue and explained what was going on. Excellent bedside manner. Highly intelligent, skilled and caring. Great sense of urgency. I'm grateful to have him as a doctor.

Dr. Wahid has worked with our family for over four years. He continues to provide the highest…read morelevel of skill and cares deeply for all his patients. We have received excellent care from his staff and they always take good care of our entire family. Dr. Wahid explains procedures and care plans quite well and takes the time to listen and ensure everyone agrees and understands. We highly recommend Dr. Wahid.

My cardiologist is Dr Yoon. He has an awesome bedside manner. He answers all questions and is very…read moreinformative. I love the way he listens to you when he saw my creatinine was up because I have chronic kidney disease. He took me off some medication or put them on hold and I have to come back in a week. I appreciate that I appreciate that he really takes care of me and does all the lab work he needs to do in order to see what our next steps will be thank you Dr Yoon I believe in you 100% this is Loretta Quinn.

I am very pleased with the care I receive at this practice. When a problem arises the doctor has…read moreall of the testing done promptly

My experience at this office today was unacceptable. My appointment was at 1:00 PM. When I first…read morearrived, the door was locked. I noticed a plaque stating the doors may be locked from 12:30 to 1:00, so I waited until 1:00 before returning. When it was still locked at 1:00, the time of my appointment, I knocked to alert staff that I was there. The staff member who opened the door was visibly irritated, pointed to the plaque, and asked if I "had a question" instead of welcoming me or simply saying hello. Her tone and attitude were rude and unprofessional from the start. Once I was inside, another staff member came around the corner and, instead of showing professionalism or trying to diffuse the situation, made a sarcastic comment about the plaque and their lunch hours as she walked away, clearly meant to be rude. If the office is closed until 1:00, then maybe appointments should not be scheduled at that time. It is customary for patients to arrive a few minutes early to check in. Had the first staff member simply opened the door, greeted me, and said "let's get you checked in," the entire situation could have been avoided. Instead, she acted as though I had inconvenienced her by knocking. The echocardiogram technician was not rude, but she was indifferent and impersonal. She seemed rushed and less thorough than other technicians I have experienced. What truly concerned me was that after telling me I would need to undress and put on a gown, she did not leave the room. When she realized I wasn't changing, she asked if I wanted her to leave, but in a way that made it seem unnecessary or inconvenient for her to do so. That should never even be a question. Patient privacy should always be assumed and respected. In my 50 years, I have never had a nurse, doctor, or technician ask that in any medical setting. They always leave the room to provide privacy. It was unprofessional and inappropriate. The room itself also appeared unclean, with a trash can overflowing with used gowns, dirt on the floor, and dirty chairs, which made the environment feel unsanitary. It's a shame when poor staff behavior reflects so poorly on a practice. There are too many options out there to tolerate this level of unprofessionalism.

I have been trying to simply make an appointment and confirm what tests will be done…read more Unfortunately my first visit consisted of waiting almost 2 hours to find out I could not do the required EKG due to some treatment side effects. This time I have been reaching out via their website and telephone for about 10 days and all I can get is odd responses from Rayna. She has advised me that if I don't bring test results, that the doctor has access to, to my appointment then I will have to wait while they access them. I do not understand why they would not pull the actual results and add them to my file. Maybe that is why my last visit was so long? I also cannot get a clear answer on what tests this visit will consist of as Rayna again says none but if they missed the EKG then obviously they will want to do that. Trying to confirm what else and after speaking to her twice it is very clear she does not listen or notate what calls consists of with patients. I have asked that a nurse or someone engaged in patient care calls me back. Fingers crossed after 10 + days someone trained in care returns my call as I liked the doctor but it's like pulling teeth to get info and I am already late for a follow up that never called me to schedule!

Dr Richard Ammar, Heartplace Renner, got me in right away for a cardiac prep clearance. The team…read morewas punctual, and his staff was friendly and kind, especially his nurse. I can't say enough nice things about this office. I was so anxious about getting the required clearance, and I passed! If you need to get into a cardiologist, this office accommodates all comers and accepts new patients. They enough doctors so you don't have a long wait. Great free parking, first floor access off George Bush.

I went to the HeartPlace, looking for a second opinion, my…read moreexperience was great! The receptionist Alexandria was so bubbly and kind. The atmosphere of the office , diverse, and light inside. Dr Sadi Raza, listened to me and new exactly how to proceed to find out my issue....Dr Snider did the Heart Cath....this is a honest and wonderful team...all of them together have fixed me and now on the road to recovery. Thank you so much! Yve

Dr. Scherer is the best.... Actually meant to list this for…read morethe Grapevine location but they are all the same group so sticking with this one. Dr. Scherer is as good as it gets if you want to make sure you are getting the best care for your Cardiovascular System. It was kind of interesting to hear Terry Bradshaw on the Jay Leno / Tonight Show give a shout out to Dr. Scherer in Grapevine, TX as the best Doctor who fixed a health issue with him. If I could get on Leno I would give a shout out to Dr. Scherer and Team also...

Everyone was so nice and helpful! I went to Dr. Reuter's office yesterday following an abnormal EKG…read morein my doctor's office. I am mobility challenged and need to use a cane. After I checked in and sat down the girl at the window needed my ID and insurance card so I got up to give it to her. She was so kind to leave the back office and come around to return those items to me rather than having to get up to get them from the window. I met with the PA first who took all my information and vitals, asked a number of questions and then Dr. Reuter came in and went over the same information. He then explained to me the purspose of the next tests that need to be done and I know he was doing his best to explain the how the heart worked but it was beyond me. I just remember that there are parts of your heart that fire off charges at different times and that the test would tell us how they were working. He spend quite a bit of time with me and I was very please with the whole experience. He came highly recommended by friends of mine who both see him.

Dr. Reuter and his partners at HeartPlace. My wife and I put our full faith -- and hearts -- in…read moretheir hands.

dr.saya has keep me alive over 10 years, i can not say enough good things about him. :)read more

Dr Saya is an incredible cardiologist! He is extremely knowledgeable and kind, he takes time with…read morehis patients listening to your concerns. He clearly explains what's going on and discusses the treatment plans. The office staff and nurses are wonderful!

This facility is comfortable, high tech and has great staff. They thought of everything including…read morevalet parking - if you are not feeling g well this is certainly a good assist! Staff is fantastic. My Cardiologist is outstanding.

I can't speak about the whole clinic as a whole, however wherever Dr. Campbell goes, I'm following…read more Whenever I have a concern, Dr. Campbell takes the time to listen, which is extremely important especially when you have lots of things going on. She doesn't just specialize in cardiac but also oncology which is a plus for me as I fall into both categories. The quality of care provided by Dr. Campbell is top notch. Now the thing that irritates me is the check in, showing my ID in order to get to my doctors office, especially when I'm running late but I'm sure there's a purpose for it, I just don't know it.

I do not have any negative remarks towards the physicians at all with this organization…read more However, my complaint is with the staff. For two weeks I've had issues with this establishment. First, I confirmed my appointment verbally and via the automatic phone call. My issue: I came with my grandson only to be turned around stating only patients are allowed. I understand COVID 19 has changed things. That's information that should be given when confirming the appointment. I was told to were a mask but nothing else. No problem, please reschedule me for next week. Second, rescheduled appointment, I'm here alone, with mask on. Turned in my paperwork given at the last appointment. Ok, now I'm told your deductible is $xxxx and you have a $236 copay for today's visit! I'm going through the same pandemic everyone else is going through. I'm pissed! I suggested and asked why isn't this information disclosed the day before when the operator calls or when appointment is set. Smart mouth clerk says we don't that. We'll have to call over 90 patients daily to do that. (((Masking my anger and the remark I wanted to tell her))). Again, another day wasted! I will not reschedule for the 3rd time! Staff like this makes the physicians look bad.

Dr Ong is awesome. Staff is very good at communicating and answering questions and take the time to…read moremake sure to answer your questions. Highly recommend.