1. Hearts and Crafts Station

    1. Hearts and Crafts Station

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    Palmer, MA

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    Hearts and Crafts Station

    5.0 (1 review)
    Closed 9:00 am - 2:00 pm
    Updated 3 weeks ago

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    24 days ago

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    Ask the Community - Hearts and Crafts Station

    ClayTime - Finished teapot

    ClayTime

    4.1(25 reviews)
    30.7 mi
    $$$

    Awesome experience. Took my 5 year old and she had a blast she loves painting. Christina was…read morephenomenal! Beautiful pieces to chose from

    I've really been debating leaving this review because I did enjoy the painting (for the most part)…read more We (my husband and I) went for the very first time a couple weeks ago to celebrate our wedding anniversary. We made reservations ahead of time and when we got there they were assigning tables to sit at. We got shown out table and then we got moved. We were shown the other places to sit so we started looking for the pieces we were going to paint. We returned to the table and another lady started telling us to move again, we would be better off sitting somewhere else. So now we've been moved twice and we end up at a table with little kids who have zero interest in painting. They are on their phones and pushing/knocking the table and my husband and I are having to stop continuously so our painting doesn't get messed up (it did when the kid hit the table and we needed assistance fixing the piece-and we complained at that time). I should note-when we first arrived we told them we were celebrating our anniversary (they asked) and we were told "oh, you need to do a tile!." We didn't think anything of it at that time. When we were almost finished painting the plate we had picked out, a tile was brought over to us. We never asked for it and honestly forgot all about it. It was given to us and we were told to enjoy it. We finally finished the plate and tile so we brought them up to the front. There, we were charged for the tile we never asked for and to be perfectly honest had zero interest in doing - we didn't even put much effort into painting it because at that point we wanted to get out of there. The girl checking us out had no desire to follow up on it so we left, mad. I was told "give us 2 weeks" for the pieces to be ready. No other instructions. So I go yesterday to pick up the pieces -2 weeks and 3 days later. I walk in and tell the desk I'm here to pick them up. "Did you call first?" Ummmm, no, I wasn't told to do that and it's been longer than the 2 weeks. Then she can't find my stuff in the computer, both by phone # and name. I tell her the date we were there and she has to go find the actual paper slip. Then she can't find the pieces and there are now 2 people looking for the items. They finally find them after about 10 minutes of me standing stupidly at the front. Did I enjoy the actual painting? Yes Did I enjoy the overall experience? No Was the customer service good? Not great Will we go back? Probably not, I might give them a 2nd try by my husband will definitely not.

    Photos
    ClayTime
    ClayTime - Painted teapot

    Painted teapot

    ClayTime

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    The Pottery Paintin' Place - Bowls for Empty Bowls, Lunenburg

    The Pottery Paintin' Place

    4.7(6 reviews)
    41.3 mi
    $

    The Pottery Painting Place has a wonderful relaxing atmosphere with a helpful & friendly staff…read more There is a wide assortment of products to paint and they are ready to help and give tips if needed. I brought my kids frequently when they were younger and now we go together as adults. Highly recommend!

    We went as a birthday party of 4 and had made reservations ahead of time. There are signs in the…read morewindow and throughout the store stating they do special events such as birthdays, bachelorette parties etc. However, when we arrived you couldn't tell our table from anyone else's. Nothing was set up special for our party. This left me wondering what exactly do they do for parties? The selection of items was lacking. Many items were down to their last one. The paint selection was vast and plentiful. The brushes in the tables only included one brush of each size. If you wanted to do small, detailed work and someone else had the small brush you were out of luck. The bathroom didn't have a light and you had to use a flashlight in order to see where you were going. You could still see how filthy it was though. Cobwebs and dirt filled the corners. I didn't want to touch anything. In fact, the whole place was filthy. No one wore masks except our party. *Covid protocols were not enforced at all.* Restaurants have stricter mask wearing policies then they do! They started cleaning up 30 minutes before closing and the lady working had a loud conversation with another person about how she would "be in trouble if she was even 5 minutes late" so that we would be able to hear her. She and another person kept coming to our table asking if we were done with our paints yet. We felt rushed and disrespected. The passive aggressive attitude wasn't necessary. We drove over two hours to come to this little business that doesn't take credit cards and treats people poorly. Edit: January 12, 2021 -We are definitely getting the run around. Finally was able to get through and was told to call back. Called back and was told "I don't know anything about that call back." Called back and was told must call back. Looks like they are keeping our pieces out of spite over review. Three stars now down to one. Edit: February 7, 2021- Spoke with Kim, the owner. We should be getting our pieces soon. They are going to the post office tomorrow. She had been unaware of Stacey's treatment of us and has apologized profusely. I believe her to be sincere and very genuine.

    The Firestone

    The Firestone

    4.8(53 reviews)
    28.7 mi

    I have lived in Manchester for a very long time, yet this is my first time visiting The Firestone…read more I don't know what took me so long to try this place. It's a painting, an arts and craft, a bakery, and a coffee shop. Great place for friends to get together and spend quality time, with great refreshment. They make their own bread, Cheddar scallion scones, chocolate chip cookies, sandwiches, and many other items. My favorites are the different coffees and teas. The staff is very pleasant and helpful, both with the food service and the arts. What a gem to have on Main Street.

    Tried again, much better coffee…read more This place had a very awesome breakfast sandwich, and wanted to try them again. Opted for the blueberry pancake cold brew, along with a piece of banana bread and an egg sandwich with turkey. Food was delivered outside, and I took my pics. The breakfast sandwich is delightful. Everything is seasoned, punchy, and plentiful. The bread was grilled on a panini griddle, but didn't toast. So there wasn't a lot of contrast in textures. But the egg was fluffy, had a cheese skirt, garlic aoli is strong, and the bread is baked fresh. The cold brew was strong, but the cold foam on top mellowed the coffee out and gave it a nice blueberry and yeasty sip. Very similar to a blueberry pancake which the drink is named for. Good but leaned heavy on the cold foam. Banana bread was a bit gummy. Too much banana and not enough flour nor sugar. Not bad, but the weakest bite of them all. Price was high, at about 24 for the 3 items. The quality is worth the price point, and it's a great but somewhat limited breakfast spot for the area. If you want an avocado toast, breakfast sandwich with actual flavor, and wicked strong coffee, then this place does it well. Baked goods can be a bit random in quality, but the savory fare is great

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    The Firestone - Inside

    Inside

    The Firestone - Egg sandwich

    Egg sandwich

    The Firestone

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    Hearts and Crafts Station - paintyourownpottery - Updated July 2026

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