Dr. Mathis! From…read morethe bottom of our hearts, thank you so much for helping and reviving our 14 year old Sunny Boy (Shitzu). He hasn't had any more seizures for almost 2 months, and he is so much peppier, engaged, playful and comfortable! As we shared with you, Sunny was looking lethargic and depressed for so long -- for months, if not years, and we just assumed it was "old age" plus his heart murmur -- and we thought there was not much we could do for him (especially in quarantine). And then the seizures started coming --almost every 2 days until you treated him. The herbs you prescribed on his first visit were right on point! No more seizures, and his appetite is also bigger and more enthusiastic and expressive. I'm so grateful I found you back in 2002 (I think) at VCA johnson to take care of our senior Chihuahua Queenie, then our Minipin Sparky, our Jack Russel Pearl, and our ancient 19 year old mini Chihuahua Tynee. Not only did you help us give them all comfort and care, you've been an incredible educator as a holistic pet vet that helped us be better caretakers, as well as better understand the unique "elemental" needs, personality and health issues of each our pets. Thank you for continuing to do the amazing work for these precious beings. We're so blessed to have you and wish you great health and prosperity in all your endeavors! Bless you! The Shemirani Family

I was so excited to find a mobile vet that did all these alternative therapies: Qi Gong, NAET,…read moreTuina, Chinese herbs, etc. Unfortunately, I never could connect with her. Numerous phone calls and emails went unanswered. I felt like a stalker and finally gave up.

My partner and I just finished a Zoom call with Jocelyn, and we are so glad we booked a reading…read morewith her. We had noticed some behavioral changes in one of our dogs, and Jocelyn not only helped us by being informative, but she also gave us ways to communicate with our dogs and deepen our relationship with our pets. Jocelyn's energy is warm and kind, and we are so grateful to her. I will definitely be booking a future session with her.

Meeting with Jocelyn is one of the best things I've ever done for my cat (Ginger) and for myself…read more The whole visit was insightful, meaningful, and also very practical in the advice that Jocelyn gave. She was able to communicate with Ginger very well, and Ginger's feisty personality came right through. Jocelyn did a body scan and saw many of the issues that I was aware of (and some that I didn't know), and was then able to give many layers of helpful advice that the vets could not give. The whole visit gave me renewed confidence in being able to support my aging kitty well in her last years. So very grateful!

Proceed with CAUTION ‼‼…read more I regret to say that my experience at The Whole Pet Vet Wellness was deeply troubling and misleading. From the initial phone conversations, I was given the impression that this clinic was welcoming, supportive, and genuinely invested in the well-being of my eight-month-old German Shepherd. However, once I arrived in person, the tone and treatment shifted dramatically. What was presented as straightforward care quickly became layered with unexpected and costly add-on fees that were never clearly disclosed beforehand. The experience felt structured to create trust upfront, only for essential information and services to be reframed later in a way that prioritized billing over transparency. The conduct of management--specifically Joe (manager) and Jenn (assistant manager)--was particularly concerning. Both displayed a dismissive and condescending attitude, speaking down to clients rather than communicating with professionalism or empathy. On one occasion, I personally witnessed front desk staff being reprimanded and spoken to harshly in front of me, which was uncomfortable and inappropriate in a client-facing environment. Most alarming was the refusal of assistance while I was present with my dog and seeking help, allegedly due to staffing limitations. A wellness clinic should not invite clients in under assurances of care only to later deny support because of inadequate veterinary coverage. In contrast, the front desk employees, MIA, Ava and Ashley were consistently kind and professional, despite being placed in difficult and clearly demoralizing situations. Trust is everything when it comes to veterinary care. Unfortunately, this clinic's leadership demonstrated poor communication, questionable transparency, and a troubling focus on revenue rather than patient well-being. I strongly encourage pet owners to ask very detailed questions and consider alternative clinics before committing to care here. I am extremely disappointed with my experience at Whole Pet Vet and feel it is important to share my concerns to warn other pet owners. Wait....Having said that.... It gets worse..... My eight-month-old German Shepherd was seen at this clinic, and throughout the process I experienced a troubling lack of communication, follow-through, and professionalism. I repeatedly attempted to contact the clinic for updates and clarification regarding my dog's care and diagnosis, often calling more than ten times before receiving any response. Even then, many of my requests went unanswered. A diagnosis of possible elbow dysplasia was delivered without adequate explanation, guidance, or timely follow-up, leaving me anxious and confused about my young dog's health. The lack of communication during such a serious situation felt negligent and deeply distressing. Additionally, I was initially led to believe that I would be shown how to administer Adequan injections to my dog during a visit. This was presented as a straightforward and supportive process. However, once in the room, I was informed by the assistant manager, Jenn, that she would refuse to demonstrate how to give a simple subcutaneous injection unless I paid an additional $49 fee. This was never clearly communicated beforehand and felt opportunistic, especially given the emotional state of a concerned pet owner. It was difficult not to feel that financial gain was prioritized over patient care. The veterinarians and management, including Joe and Jenn, did not demonstrate compassion, accountability, or integrity in my experience. I do want to note that the front desk staff--specifically Mia, Ashley, and Ava--were consistently kind, professional, and helpful. Unfortunately, their efforts were overshadowed by the actions and decisions of the clinic's leadership and medical staff. Based on my experience, I cannot recommend this clinic. Pet owners deserve transparency, timely communication, and care that prioritizes the well-being of animals--not unexpected fees or unanswered calls. I strongly encourage others to seek veterinary care elsewhere.

Not a great experience. Some staff members are nice but their fees are over the top even for a vet…read morein 2026. They will have so many line item up charges most of which you can cross out and then if you leave for 20 min while the pet is being worked on they charge another $67 fee. It's like can't the $2K cover the 20 min?

Dr Richmond is at the top of my list for Vets in Carmel and Carmel Valley. She's professional,…read morehonorable, knowledgable and compassionate and to me at my senior age she seems like more of an old fashioned Veterinary where's she not "upselling" for everything else, as is my experience is in this area.

Needed to find a dentist that did not use anaesthesia for cleaning teeth because my dog is allergic…read moreand I nearly lost him. Hallelujah for Doctor Annette Richmond my Moki comes out wide awake and happy.

Emily is EXACTLY what we were hoping for in a dog trainer. She's punctual, friendly, knowledgeable,…read morekind towards all and SO very good at her craft. We have a year old Boston Terrier who was nipping, bolting and pretty out of control most days. Emily came in, and within a session, we can see a big difference in our pup. We can't recommend Emily enough!!!

I called for help with my 6 month old Yorkie - he was given to me by my parents who were in over…read moretheir head with a puppy, who IMHO was taken away from his mother too young. Georgie (the Yorkie) was mouthy, marked everywhere and quite undisciplined. My only other dog was a golden retriever mix so I didn't know the difference between a dog who wanted to only please me (retriever) and the stubborn Yorkie I had inherited. After unsuccessfully housebreaking Georgie for several weeks, I decided to enlist a professional so I didn't make mistakes with him down the line. And with my busy schedule (divorced mom of two and full time workaholic) I didn't want to neglect the sweet little addition to my family. Emily was able to find four days to work with my pup that fit my busy schedule as well as give me the tools I needed as a Yorkie owner. She is patient and left me detailed notes on what I need to do to keep the commands she taught him. She even worked with my kids so they could use the same commands. She also made sure to take him around town to socialize him with other dogs and people - he came home exhausted from the fun day! I'm proud to say we still use the commands she taught Georgie (it's been about 5 months) but sadly the breed is tough to housebreak - he's smart but particularly stubborn. However, the pee pad techniques Emily worked on is pretty useful so that is a definite plus! And Georgie is pretty cute so we don't mind too much...

Jeremy came highly recommended by a close friend. My aging husky had survived cancer, but developed…read moreliver failure; and the medications the vet gave us made her sick, and lifeless. After consulting with Jeremy we felt much better. He helped us get her off all the medications that didn't seem to be helping, and gave us a list of supplements to get her feeling better. Within a few months she was back to her amazing, playful self. Jeremy gave us the gift of loving our fur baby for a couple years longer than we probably would have had her if we kept her medicated. There's no words I can come up with to thank Jeremy enough. For anyone looking for a more holistic approach for themselves or pup, I cannot recommend him enough.

From the owner: Hopeful Holistics takes an integrative approach towards wellness for both you and your pet. Through…read morethe use of natural supplements, cannabis, and nutrition, we are able to restore immune function to the body and allow healing to occur as nature intended. We treat many conditions ranging from anxiety and depression to auto immune disease and cancer. We have various protocols to restore health and maintain wellness.

I want to say a big thank you for helping my little dog's ear - she's sensitive to ear drops, but…read moreDr. Shannon was able to find some that really helped her and she didn't have any bad reaction! Very dedicated to my dog's health! Thank you

My dog has had several medical issues, and Dr. Shannon and her team have been incredible every step…read moreof the way. Dr. Shannon is not only super smart and skilled, but also patient, thoughtful, and a great listener. Most recently, they went above and beyond during a tooth extraction, and I felt completely confident my pup was in the best hands. I'm so grateful we found them!

We were 10 minutes late for our new kitty appointment and they refused to see us. "That's the…read morepolicy". We called stuck in traffic they said we would need to be there within 10 minutes of our appointment time in order to be seen. We made it in the door at 10 minutes past and they refused to see us. We have been coming here for at least 30 years and this is how we are treated. We will never come back again. Taking all our business elsewhere.

$38 to have my birds nails trimmed is very expensive for a bird owner. Especially when it takes…read moreless than 10 minutes or $228 per hour for nail trimming.