I visited this location Saturday morning to donate Platelets for the first time ever. The facility…read moreis very comfortable and clean, which is obviously a plus. I've been here before, but only to donate blood. Donating platelets is a much longer process, and they certainly made sure it was a easy and comfortable as possible. The beds to donate have tv screens and headsets to keep you entertained, they bring you blankets and pillows and everything you need to be comfortable. I felt very pampered the entire time. I will definitely continue to come to this location whenever I want to donate.

Came here to give blood a few weeks ago. The staff was friendly, though one woman would not stop…read morecalling me by the wrong name, even after I corrected her several times. It did take them a few times to find the vein in my arm, which can be painful. But other than that, they were very efficient, and made sure to follow proper procedures. They also made sure to provide drinks afterwards, which is always nice.

I attempted to contact Truly Cares, but they do not answer their phones. An automated system takes…read moreyou to several extensions and they all go straight to voicemail. After a week, I did finally have someone contact me. They seemed eager to provide me services. However, they said I needed to talk to Kimberly Jackson to finalize everything. They said she would call me. It's been several weeks now and she never did called me back.

This company took care of my brother before he died. The staff was awesome and they worked with our…read moreschedule. We were very grateful for them. The name really represent this company. I highly recommend them to any family looking for services.