Cancel

    Open app

    Search

    HearUsa

    1.1 (7 reviews)
    Open 8:30 am - 5:00 pm

    HearUsa Photos

    You might also consider

    Recommended Reviews - HearUsa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - HearUsa

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Costco Hearing Aid Center

    Costco Hearing Aid Center

    3.0(4 reviews)
    0.1 mi

    Outstanding! Excellent, thorough hearing exam from friendly and knowledgeable audiologists (both…read moreAndrea and Niya). I was previously tested at two independent hearing aid stores and neither came close to the thoroughness of the Costco exam. And, the price of my hearing aids are almost HALF of what the independents charged! Picked up my hearing aids today and the fitting and explanation were thoroughly professional. I would recommend you skip going to the highly advertised places you see in the newspaper and go directly to Costco to have your hearing checked. You will be glad you did.

    I went in to Costco Warehouse to make an appointment for purchasing hearing aids at the Costco on…read moreS. Havana St, Aurora, CO. I was told first step is to make an appointment for hearing test. (Even though online it indicates Costco does take test from other sources, which I had done, this Costco does not and repeats the hearing test). I did that and it was for a week later. Scheduler couldn't have been nicer. An appointment was made for the actual hearing test, a week later. I arrived 30 minutes early and had to wait a considerable time. During my test the associate took 2 other customers, interrupting my test twice. I was asked to wait outside the testing booth. I did so trying to accommodate the scheduling they had obviously made with no care about their customers. At the end of the test the associate placed the hearing aids in my ears...one did not work, the other made a loud steady noise in my ear. She removed the hearing aids, fumbled with them a bit and then went to the door, opened it and indicated I was to leave...my appointment was ended. I received no demo of the hearing aids to know whether they were appropriate for me; her demo hearing aids did not work. (Customers need to do their research first of the brands of hearing aids Costco sells because there is no information provided or tested as to which hearing aid would be more appropriate for the customer) I expected a demonstration of the hearing aids I was to purchase and made the trip in to Costco again to ask for one. The scheduler look at the notes of my test and said the testing associate said she didn't believe I would use the hearing aids. Really? That's why I've made all these appointments, trips to Costco (one scheduled at noon on Sat...you know how that is) There was a back and forth with another associate and finally I got an appointment for a demo. I did go in and the same associate had a pair of hearing aids that did work and it was a successful experience. I did mention that I wondered why my chart indicated I wouldn't wear them and that it was so difficult to convince the scheduler that I wanted an appointment. It was all very civilized. I gave the go ahead to order them. Another appointment was made for a consultation for 11 days later to get my new hearing aids and have them programmed and instructions on care and how to use. This appointment went well and I walked out with the feeling this was going to work well to improve my lifestyle. Another appointment was made for a month later to check if they were working well for me and make any adjustments. It was a different Costco associate. During that time problems with charging the hearing aids did occurred. The hearing aids wouldn't would stay charged for only about 6 hours. I was told they should be charged for around 15 hours of use. There were other problems but we didn't discuss those. During this appointment she said my appointment was not at the time I arrived. I Knew I had not made a mistake. She was extremely rude. Telling me "how short they were on associates" (I don't wonder working with associates like that) and it was all my fault. It was quite an explosive lecture directed entirely at me with no acceptance they could be wrong in their schedule which has been not the best several times in this experience to buy hearing aids at Costco. The appointment was very short, but when I did not argue or be disrespectful in any way I thought maybe she was new and didn't understand customer service. Another appointment was made for me to return the hearing aids to the manufacturer a week later. I was prepared to go. My appointment was for 10:30. I received a voicemail at 9:53 that they had to reschedule my appointment and I should call them. I tried 4 times to return the call and it went to their voicemail. No one called me back. I went in to the Costco and arrived at the time of my original appointment. The SAME ASSOCIATE who had been so rude before was there. Sugar dripped. She was so sorry that an associate had to go home and no one there who could see me. There were TWO associates behind the counter. Her tone was so saccharine, nothing like the rude appointment before. Batting her eyes with a "have a nice day". I mentioned I hoped she had a nice day too. I questioned why it takes so long to return the hearing aids to her department so they can return to manufacturer...well sooo much paperwork and they have to walk to the front of the store to do something, etc., etc. Apparently there was a vindictiveness at play as a result of the previous appointment confusion. The blond associate (well today it was more brown hair) needs a review of customer service. Since there has been so much difficulty with the associates at this Costco and their obvious attitude I would never recommend this store. I have no experience with other warehouses but when I said I NO LONGER WANTED THE HEARING AIDS. It was of no concern to her...well...ok. Another appt made to cancel HAs.

    HearUsa - hearingaidproviders - Updated July 2026

    Loading...
    Loading...
    Loading...