Congratulations on reaching your 50th anniversary…read more Chicago Hearing Services has been my home for hearing evaluations and hearing aids. These AuDs are professional, friendly and very competent in both the evaluation and management of my hearing loss. I'm very fortunate to have been referred to such a wonderful place.

My aunt has been a patient for over 5 years and we are so thankful for the care and flexibility…read morethis team has offered us. Our aunt is bedbound, first at home, now in a skilled nursing facility and the hearing services have been easy to schedule. It has been immensely helpful to have an audiologist visit her onsite. Dr Emily Dudley always offered practical advice: affordable options that best suited our family's needs and budget. She is always respectful, caring, patient and professional. The office staff was very patient with us during a billing snafu. We recommend them highly!

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

This place is incredible. My daughter had major wax buildup in her ears and could barely hear. It…read morehappened over the holiday weekend, and with nothing open, we went to a convenience care clinic for earwax removal. At best, it didn't help--at worst, it made things worse. I booked an appointment online at Hearing Health Center for Monday at 4 PM, and called as soon as they opened, hoping for something earlier. Andrew at the front desk was amazing and got us in sooner. We saw Dr. Sheri Larks, and she was phenomenal--warm, calm, funny, and incredibly good at explaining everything. She talked my daughter through both the plan and the backup plan, then used gentle techniques to remove the wax. In just 20 minutes, all of it was out safely and effectively. My daughter can hear better now than she has in years. One more thing I appreciated: while we were in the waiting room, I noticed a few patients who seemed to have dementia or confusion--something that's apparently common with hearing issues in older adults. The staff treated them with such patience, respect, and kindness. It really stood out. Bottom line: if you're dealing with earwax, skip the at-home methods and urgent care clinics. Just come here. They're amazing.

I recently upgraded to the latest AI-powered hearing aids, and the experience has been outstanding…read more Maryann took the time to provide thorough, thoughtful instruction and made sure I was completely comfortable using the new technology. Her patience and generosity with her time truly set her apart. It's hard to imagine being without my hearing aids now--they've made such a meaningful difference in my daily life. Maryann is deeply committed to her profession, and her entire team, especially Jerry, is fantastic. While I've used Costco hearing aids in the past, the level of service, precision in fitting, and quality of diagnosis here feel far superior. I highly recommend them to anyone considering hearing care. ---

Marianne did a great job adjusting my hearing aids, so I can hear everything clearly…read more She really knows her business.

I went to Chicago Hearing Society back in December of 2018 for an audiology exam to finally have my…read morehearing issues addressed. I was diagnosed with hearing loss as a child and have always struggled to hear, particularly in environments with background noise. While I have been able to work through it, it's become increasingly harder and has begun to impact my social life. While the exam went just fine, Chicago Hearing Society failed to get back to me with any treatment information. I called and emailed the facility repeatedly. Calls went unanswered. Emails were responded to but all I heard was "we are trying to reach your insurance." (I had BCBS.) Eventually I just gave up. If you are hoping for help with your hearing issues, please go somewhere else. I was hoping for relief, but the Chicago Hearing Society just got my hopes up.

For my big 400th review, I needed to think about what I wanted to make stand out in the spot light…read more I have chosen Chicago Hearing Society for a variety of reasons! First, they have been a mainstay and a lifeline to many of my students. If you do not know, I am a teacher of the Deaf. CHS has helped MANY (if not all at one point in time) of my students financing their hearing aids, providing interpreter services, as well as how to set up a VP or TTY in the student's home. Second, June Prusak rocks. She has set up SOOO many youth activities for both children and teens who are Deaf/Hard of Hearing. She's very enthusiastic and dedicated to her work, and it shows. She works extremely well with all levels of students, and has a great rapport with them. I also love the fact that there's a Deafline set up that has a variety of Deaf events set up through the city where I can socialize and meet other educators, as well as members of the Deaf community. Thanks so much CHS! You rock!

Great audiologist! She's been nothing but helpful since I lost my hearing in 2018. She's always…read morewell informed and has the patient's best interest..

Ordered an assistive device to use with my hearing aids in early March. Was told it would take…read moreabout 2 weeks to come in. It has now been 2.5 months and I still do not have the device which I paid nearly $300 for at the time of the order. I have left several phone messages asking for an update which have not been returned. I now have a problem with the functioning of one of my hearing aids, have left phone messages about that problem and have received no return phone call about that problem either. Terrible patient service. And no compassion for someone dependent on these technologies to function in the hearing world.

I was very happy and satisfied with doctor's knowledge and honest advice. The staff was friendly…read moreas well. If you're looking for a good ENT with great bedside manner try Resolve.

Would highly recommend Resolve ENT. From the very beginning my experience was great. Ilsa (front…read moredesk) was very professional and kind. Made things very easy for me from scheduling to billing questions. I had Septoplasty surgery and Dr. Elangovan was amazing. The day of the surgery, Dr. Elangovan and Richard the anesthesiologist came in and calmly explained everything step by step. Surgery went great. Dr. Elangovan called me after surgery to check up on me. My overall experience was awesome! I feel amazing and I'm happy that I can breathe through my nose again!

I am so glad I received my care here, Dr. Rebecca L…read more Anderson provides a high quality care to her patients, she really cares, she is very attentive to her patients needs and takes the time and patience to answer all questions concerning their hearing and devices. I recommend her highly.

For our family it was a long road to admit there was a hearing issue. All kinds of emotions were…read morekeeping us from taking this step, but after a referral to Sound Hearing Group I truly can't say enough about Dr. Rebecca Anderson. She has made this journey one filled with compassion rather than uncertainty. Dr. Anderson is exactly what we needed to keep us focused on the goal of better hearing through hearing aids. She is patient, compassionate and most of all LISTENS to her patients and reacts accordingly. We could have chosen a location much more convenient to our home, but I am so grateful that we followed the referral to Dr. Anderson and her team. Wonderful service, wonderful location, AMAZING staff! Highly recommend!

Victoria, in Arlington Hts, is great. After going to 2 other places to see about hearing aids, I…read moresettled on her.

Dr Jain is exceptional with her patients.Made me extremely comfortable with my exam and did not try…read moreto upsell me with anything. She was honest, upfront and kind. Would recommend her to everyone who is in need for an Audiologist.