We have been using Todd for years, he was friendly and we really liked him personally and…read moreprofessionally since he was with Madden Plumbing, and then on his own. Not anymore. Sadly we are the small job, of which the cost has doubled and was told he had higher paying jobs he doesn't want to stop to deal with a low pain sewer job. He said to go find someone else, have a good day. Way to go, nice customer service. Ours is a quick clearing of a short line, of which my husband removes the toilet to save Todd the strain on his back. In response to Todd's comment, it is he that is rude. You have done work for us for years and suddenly your customer service has evaporated.

Todd Rucker was called out to provide a quote for an issue with the supply lines to a bathroom in…read moremy brother-in-law's mobile home. After paying the $60 service fee for him to assess the problem, we did not receive a written estimate. When we requested a written quote, he informed us it would cost an additional $100. On top of that, his communication over text was very unprofessional. I would strongly recommend looking for another plumber.

If zero stars were an option that's what I'd give! I'm writing this review on behalf of my mother…read morewho lives in Portola. She has been trying to get one light fixture put in (that they quoted for an astronomical fee of $1100!) for nearly a year from them. They kept stringing her along, making appointments, cancelling them and they did this about 4 or 5 times. My mom kept trying to solicit their business (against my advice) because she wanted to support a local company. She now is going with another company for less than HALF the price! I would not recommend Grizzly Electric.

I have had the pleasure of working with this company now for over a year because they are my choice…read morefor electrical work in Plumas County. I run a non profit organization there and have had to call on this family business over and over. They have always offered consistent, respectful, high-quality and competitively-priced services. When I call I get a call right back, customized service, full and comprehensive explanations that don't just try to up-sell me to spending more money, helpful advice and a practical approach to upgrading an aging infastructure with limited resources. Please use this company if you ever need electrical or lighting work in the Plumas County area.

I just had my chimney cleaned and I can't tell you how impressed I am at the service Chris…read moreperformed. He was so pleasant, knowledgeable and easy to work with.

When we saw smoke coming into our living area I immediately called All Star Chimney that we used…read morebefore. Although Chris was booked out until November he made an exception for us and came out the next morning at around 7:00 AM with his son Wes. Chris found the problem and also recommended with update our chimney Cap which has rusted. Chris showed us a picture of the rusted cap. Wes did a great job of cleaning up as the chimney was cleaned, I would definately use All Star Chimney Cleaning again ! Here are a couple photos of before and after of the cap

Clogged sewer line after hours Friday. Sought service from others. Saw that JW Harris had office…read morehours on Saturdays, 9:00-2:00. Called at 2:30, the phone was answered, by 5:30 there were two workers cleaning our septic line. Fast, knowledgeable, willing to work extra on a weekend day. Reasonable price. A godsend.

We had an unexpected break in our water main from the city to the house which on very short notice…read moreJohn was able to fix the same day after hours in less than two hours. Highly recommended. Thanks again!

I had a septic system emergency. Lance and his staff gave prompt attention to my call. The service…read moreman came out, pumped my system and pointed out a problem with the float. Both employees were polite and knowledgeable.

Driver operator of pump truck top notch, the young lady who does the office work would be below the…read moreavailable star. I gave the check for service to the driver as requested, on the 18th of Sept, following week I requested a receipt via USPS, what I received was an invoice showing I owed $490, called again was told she had not deposited the check, called again a few days later, where is my receipt, not deposited yet, called today 1 Oct, check to be deposited today, what kind of a business takes 13 days to cash a check, she did not explain why, her attitude was rude and not apologetic. Sorry you a great in the field service but a very poor customer service in you office

Frank McElwain is a general contractor who specializes in electrical and plumbing work. He was the…read moresubcontractor on a house for which my wife did the interior design. I first got to know him and his work there. Subsequently, he has done several plumbing and electrical maintenance and repair jobs at our home. He is a very competent contractor and shows up when he says he will. Frank is also a very personable and friendly man. I highly recommend him for any electrical or plumbing work you might have.

Came out and diagnosed my electric problem and repaired expertly…read more I will call Nick whenever I have electric work.

well my project was relatively small, it was completed in a very timely and professional manner. I…read morewill be contacting him for any other projects in the future.

We just completed a kitchen, dining room, laundry room remodel with Remodel West, and have nothing…read morebut positive things to say. We originally selected the firm for their design aesthetic - theirs was the first showroom we'd seen where we liked all the kitchens on display, even if the style was not our own - and then were pleasantly surprised and impressed by the design-build seamlessness of their process and the quality of execution through construction. Some details: The designers (Kelly Funk and Sarah Spiroff) and the design process was excellent, moved along quickly (but over months) and helped make the challenging decisions - like where to anchor the kitchen, where/if to have a dining room - much easier. The build process and the foreman (Pat Leary) were also excellent. Job was on time, and on budget (though both struck us as high at first). The details of the design and execution passed our anal-level attention to (different sets of) detail, with the foreman and designers catching things even we didn't notice and proactively bringing them to our attention. The demolition team (led by Juan Carlos) taped off our home so neatly and were so happily respectful of the remainder of our living space and morning routines that (unlike with past contractors), we didn't feel like we were suddenly living in someone else's work zone. Things came up, as they always do with remodels. Some changes / fixes Remodel West offered to pay for, others they asked us to sign a change order. Each change order contained the cost of change plus a running total for the project. Some elements of the work that were beyond their project scope they spelled out clearly up front (for example, they didn't handle the painting, fixtures, turning our side-by-side washer/dryer into a stacked unit, low voltage work - running ethernet cables and a sound system) and for each of these we were struck by how much harder it was to manage things on our own without them. Just the washer/dryer solution took us 5 (aggravating) phone calls and a Sears technician who showed up outside the time window, demanded to be paid before starting work - though no one was there to pay him - and left less than 15 minutes later, refusing to start work and get paid on completion. Pat, the foreman, bailed us out on this by largely doing the work himself (with some help from my husband - helped clarify the potential liability issues). Similarly, Pat oversaw & fixed things the low voltage guys did, the roofer, the painter, etc. just by proactively being on site when they were due to appear and stepping in. The project was due to be complete by Halloween, and it was - with the exception of some of the pieces we were responsible for. We've lived with the kitchen for about 6 weeks now and it's turning out to be everything we wanted and more - opened up the house brilliantly, great for hosting Thanksgiving (with 5 people cooking) and holiday parties, and still feels so much like our own space that a small breakfast for just the three of us is a delight.

We did a full interior remodel and can't say enough how pleased we are with the end result. Bill,…read moreMichael and crew are great to work with. Highly recommend! We will absolutely be doing more work with RemodelWest in the future.