When I shopped for mortgage loans for the first time, I didn't know where to begin. So, naturally,…read moreI asked my friends, family, and searched the internet for referrals. Through this search, my friends and family recommended: BBVA, Wells Fargo, Chase, and Zeus Mortgage. I stumbled upon Mortgages Direct via BBB's A+ Rating. I called each one of these companies for quotes and information on mortgages and a lot of them were really good at providing good service with good quotes, but there was one person who just took service, product pricing, and professionalism to a level higher than the others. That person was Brian Crawford. Brian works very hard for you because he wants to earn your business. He goes FAR beyond any other business to make sure you are satisfied. He's been a man of his word and really follows through on what he says. He will also take the time to educate you on all the ins-n-outs of the loan so that you understand every thing that is being charged to you, etc. He answers his calls and returns them promptly if he doesn't get it the first time. He's really what you expect out of a mortgage lender, but MORE! I definitely would use Brian Crawford and Mortgages Direct again because of the exemplary service provided and the very competitive pricing on the loans. My only fear is that reviews like this one will drive more business to him and I won't be able to get a hold of him when I want to refinance or something in the future... But, he's one of those good guys that I'll vouch for and really deserve the business for all the good work he does. Please consider Brian and Mortgages Direct the next time you refinance or do a loan, he's really, really good!

My review is for Brian Crawford. He has been trying to help me with my mortgage for the past month…read more He has been extremely helpful. He went out of his way to make sure everything was all taken care of. He gave me lots of useful tips and suggestions. He treated me like his top priority every step of the way. Unfortunately, due to unrelated issues I put my search on hold. However, I will be contacting him again when I am ready to move forward. If you need a mortgage broker, you have found the best. I feel very lucky to have come across his Yelp reviews.

My fiancé and I worked with Zach on our home mortgage. The process was smooth and Zach made sure to…read morekeep us in the loop every step of the way. His professionalism and dedication to our deal made working with him a joy. I would recommend Zach to anyone looking for a mortgage - you are definitely in good hands.

I worked with Zach on a deal and, as an agent, I would not hesitate to recommend him to any of my…read moreclients. He is a great communicator and stayed on top of the deal from beginning to end. He is a true professional and I can't wait for our next deal!

This is by far the best Mortgage experience of my life. I was turned down so many times because of…read morethe laws around obtaining a FHA loan. I was sent to Cres Nable and she worked a miracle on me. Cres or someone from this company was in constant contact with me, treated me with so much respect, and I really felt valued. Cres would email me at 11 p.m., while she was working on my file. That showed me how dedicated she was to me purchasing my dream home. December 2019, my children and I moved into our DREAM we talked about, prayed about, and got built from the ground up, all because of Cres and the staff here at Pan American Mortgage. I do not know what the future holds, I absolutely love my new home, but if I were to ever purchase and move again, I will not use any other company. We humbly thank you for all that you have done, and although I never write reviews, I had to let the world know how amazing my experience was.

Worst communication, worst mortgage rate and worst mortgage broker…read more The only reason I had to work with them is that they are the preferred lender of the builder- Taylor Morrison. As mentioned in other reviews, Ms. Cres is the one dropping the ball. The number are always wrong, the address, loan amount, rate, and etc which I asked more than 10 times during the whole process. The answer always is "We will change the number in the end" which never happened until the day before closing, Luckily, I work with the sales closely throughout the whole transaction so the builder did not blame me of Pan American's fault. Owning and buying the first new construction home is exciting but also tiring and overwhelming. Please stay away from this broker who did not provide sufficient guidance nor providing enough information throughout the process. I am the one spending hours every week and tried to understand the meaning of every terminology. Did I mention that they have a horrible rate? It costs me almost 2 points to get the same rate as Wells Fargo on the same day. In the beginning, Ms. Cres made me feel like I should appreciate her favor because it is so difficult to have my loan approved. The truth is, when I sent all my documents to Wells Fargo, they gave me the perfect rate without all the hustle. I even locked the rate with Wells Fargo. Sadly, I went to them to late and they told me I should go one week earlier for them to close me on time. Ms. Cres asked me to send her the loan estimate from Wells Fargo and started blaming me for getting a second opinion. It is truly unprofessional. She even told me that she knows where I live and told me to keep working with them. (It's a creepy joke to me.) In the end of the day, with all my effort, I still close my house on-time. So I will give them two stars. The same post shared on Google Map

This is scam adjacent. I get letters from them every week saying how my insurance is expiring. I…read morecall them up, and they claim it expires and try to get me to extend it. The thing is.. I've never got insurance from them. So I caught them in a lie already, which makes me not trust them.

****Check their google reviews! Do not go by yelp*** over 600 positive reviews…read more Network Funding currently services my loan and is great. Have had them loan for many years. They have also service my parents loanssince 2009.

Ken Adam is a rare find in the mortgage business! He is shape, knowledgeable, and knows the…read more mortgage-loan industry inside-out. He knows how to get things done. But what make Ken so special is his true interest in his clients...their wants, needs and goals. Ken's years of experience coupled with his patience, good nature, and ready smile, makes him the perfect fit for first-time buyers as well as high-end buyers. I've been selling 'dream homes' for years and I know when buyers have Ken Adam working on their home loan - they are in good financial hands. And we are going to have a happy closing.

From the owner: Specializing in: - Mortgages…read more- Real Estate Developers - Real Estate Investing - Real Estate Buyer Brokers - Real Estate Loans - Loans

I used Top One Mortgage for my home loan in the Heights and i received incredible service from…read moreWinnie and Michelle. I once emailed a question on a friday night at 10 pm and got a phone call from Winnie a few minutes later with an answer. They are incredibly dedicated to their clients and are so reliable and on top of their game. I have referred them to many of my friends and clients - highly recommend!

I wanted to try a different mortgage company but this company ended up to the the worst mortgage…read morecompany. The lady who processed my refinances was not professional at all which caused me doing a lot of extra work. A lot of mistakes, and I have to cover their mistakes even after closing....No apologize for their mistake. Always right and confident. Please don't use this mortgage company.

Sharlene did a great job helping me with a difficult refinance. My interest rate is WAY better, I…read morewas able to pay off some debt along with the refi, and with the 15 year term I will even shave 3 years off the time it will take me to pay off the mortgage in full.

My review is on their loan services. After the house closing…read morefalls the day of the closing date, I am still seeking answers and explanation. At this point I am following up incessantly just hoping to get some clarification. Unprofessional and will give you the run around. Unfortunately, I do not recommend them.