When I shopped for mortgage loans for the first time, I didn't know where to begin. So, naturally, I asked my friends, family, and searched the internet for referrals. Through this search, my friends and family recommended: BBVA, Wells Fargo, Chase, and Zeus Mortgage. I stumbled upon Mortgages Direct via BBB's A+ Rating. I called each one of these companies for quotes and information on mortgages and a lot of them were really good at providing good service with good quotes, but there was one person who just took service, product pricing, and professionalism to a level higher than the others. That person was Brian Crawford. Brian works very hard for you because he wants to earn your business. He goes FAR beyond any other business to make sure you are satisfied. He's been a man of his word and really follows through on what he says. He will also take the time to educate you on all the ins-n-outs of the loan so that you understand every thing that is being charged to you, etc. He answers his calls and returns them promptly if he doesn't get it the first time. He's really what you expect out of a mortgage lender, but MORE! I definitely would use Brian Crawford and Mortgages Direct again because of the exemplary service provided and the very competitive pricing on the loans. My only fear is that reviews like this one will drive more business to him and I won't be able to get a hold of him when I want to refinance or something in the future... But, he's one of those good guys that I'll vouch for and really deserve the business for all the good work he does. Please consider Brian and Mortgages Direct the next time you refinance or do a loan, he's really, really good! read more

My review is for Brian Crawford. He has been trying to help me with my mortgage for the past month. He has been extremely helpful. He went out of his way to make sure everything was all taken care of. He gave me lots of useful tips and suggestions. He treated me like his top priority every step of the way. Unfortunately, due to unrelated issues I put my search on hold. However, I will be contacting him again when I am ready to move forward. If you need a mortgage broker, you have found the best. I feel very lucky to have come across his Yelp reviews. read more

My wife and I worked with William to get quotes on our first home. We were very happy with the fast, professional and extremely helpful support that William gave us through the process. He made himself available almost all hours and we felt he really tried to get us the best rate. We are happy to have worked with him! read more

I've used Brian twice in the past 1.5 years. His rates are competitive. I shopped around on my first mortgage, and it was essentially the same or better than other quotes. He's also very knowledge and explains the whole mortgage process in simple terms, which was appreciated when I was buying my first house. But more important than price and knowledge is customer service. And let me tell you, Brian gets it done. Done on time and done well. He always treated me as if I was his most important client, which was generous because I wasn't the easiest to reach! Next time I need a mortgage, I'll definitely use Brian again. read more

I would bet that most if not all of these reviews are fake. I reached out to this company and over the course of 3 weeks had only 1 interaction with the owner William Taylor. I've called at least 20 different mortgage brokers and during this same window and I was able to secure the quotes and details needed within a few days. So the overwhelmed busy argument doesn't seem to be an excuse with the other companies I called. I'm not sure what the deal is here. But total waste of time trying to contact them. I had to stop and put the 5 star rating in check. read more

I just closed on my new home with Brian Crawford with Mortgages Direct, and I cannot say enough good things about the process. From first contact Brian was on top of everything and EXTREMELY quick to respond to everyone involved in the process. His customer service and communication were top notch and we got a great deal on our mortgage to boot. I will not hesitate to use him again, and will definitely be referring everyone that I know to him. read more

Brian is the man. We too have used him 3 times w/o much of a hitch. Extremely knowledgeable on the everchanging laws affecting mortgage lending. My last refi was insanely cheap, still can't beleive my closing costs. A must call before you lock with anybody else. read more

I did not use mortgages direct to close on my first time home purchase but worked very closely with Brian Crawford at mortgages direct until I made the mistake of choosing another lender, a big bank. The big bank was horrible in their customer service, communications, and timeliness, whereas Brian really was stellar in each of these in my numerous conversations with him. I shopped around quite a bit and went with the big bank on account of their promotional offer but experienced so many setbacks that I wish i'd gone with Brian instead. As long as the rate they offer you is competitive, go with a good service provider. I underestimated the importance of good service and should've considered lenders like MD that would've closed us on time most likely and would've saved us lots of headaches. In talking to numerous coworkers that have closed on homes recently, they all recommended staying away from big banks due to their poor service, and I wish I'd done that. Did I mention i wish I hadn't chosen the big bank? :) After reaching out to numerous lenders and brokers both locally and nationally and hearing back from them, no one in the mortgage business will be as responsive and patient with you as Brian, I'm convinced. He is a good person to work with, great attitude, honest, and full of integrity. He came recommended from a good friend that recently closed with Brian and I should've just listened to my friend. read more

Brian Crawford with Mortgages Direct has helped me secure 3 loans in the past 4 years. He's professional, honest, and extremely fair on costs. Everyone in my office uses Brian for their loans as well. I highly recommend him!! read more

During my last home buying process, I worked alot with Brian and wanted to recommend him as a great choice for your lending needs. Truth be told, I did not get my lending from Mortgages Direct because I went with a friends/family plan, but if that option were not available to me, Brian would have received my business. His rates were competitive, he was quick to respond and provide very useful feedback. I can not speak highly enough about his customer service and his upfront honest approach to mortgage lending. read more

Brian is truly in a class of his own. He always took the time to answer our questions and made us feel like we were his #1 top priority. The process was painless and quick - I would recommend Brian to anyone looking for a home loan. read more