The Bivona Insurance group has been absolutely amazing!! We have been clients for years and Mike…read moreBivona has always went above and beyond for my family as well as my friends. My daughter recently just got her own policy and Mike was amazing with her!! Took the time to explain her policy and make sure she understood it. I will definitely recommend Bivona Insurance Group to everyone I know.

Michael has insured my car and home ever since moving to AZ. Always making sure I'm insured…read morecorrectly for my protection. Always personable, very knowledgeable, professional and cares. I recommend The Bivona Insurance Group. Thank you Michael

If you have Allstate covering your home you may want to get prepared before making a claim and…read moredealing with their "process" or lack of. The way they handle their claims may differ in each state so please be aware this has only been our experience to date and applies to our dwelling in Arizona, so your experience may vary. The first thing I learned is that Allstate does not subscribe to Arizonas laws on the books when it comes to protecting homeowners in the state of Arizona. While Arizona aims to protect its homeowners from insurance companies only acting in their or their shareholders best interest, companies like Allstate regularly try to get away with as much as they can to try to protect their bottom line and do not subscribe to the "spirit" of the laws as they are intended often choosing to walk in what they consider grey areas where there may be room for interpretations. Below is a list of what we have dealt with and most if not all constitute violations of "good faith" guidelines and laws on the books. Check to make sure your adjuster or adjusters are licensed in the state you reside. We have been through 4 now and not one of them have been licensed in AZ. Keep in mind there is some ambiguous language around whether they are on salary or not, etc. The fact of the matter is your adjuster likely is not fully aware of the laws in your state. This makes for the rest of what happened to us make a little more sense but not excusable as we pay Allstate to act in our best interest through our premiums. Delay of payment - at some point in time they will draw a line on living expenses and then try to gate how much and how often you are reimbursed for your expenses. At first they will reimburse once receipts are submitted without delay or question. As the expenses begin to add up over time (repair work and contractors being what they are, notoriously slow) they will begin to make everything out of pocket, and then have to be approved, which will go from days to weeks and then cross the line into a month or more. When they cross this line, keep track because in AZ the law says they now owe you interest on those payments made late. The level of "proof' in the form of documentation for the expenses will increase. If you are displaced and they place you into an approved hotel. Know this will only be ok for a very short period. This is another "good faith" violation. If you should need a kitchen or other amenities because you have pets or kids etc. and get an Air BnB you may be required to book that yourself. Make sure you keep the "rental agreement" signed by both parties with the agreed upon rate and ALL rental language. They really could care less and may even state they didn't get it after you send it several; times (another violation of Good Faith especially if it involves multiple adjusters). What they want is again to delay the reimbursement and make it as difficult as possible to get the money you are owed on the policy you are paying on. The will be ambiguous about what they reimburse - This is yet another red flag and "Good faith violation". It is not until after you have submitted receipts for meals, mileage etc. that this problem will likely arise. Things like, do they reimburse for alcohol at dinner, how many miles is considered excessive or food expenses based on a weekly or monthly average until they deem it excessive .Then they will want itemized receipts. Something as simple as a BBQ dinner may be deemed excessive because of the cost for your family and only a portion of the cost will be reimbursed. They will have other adjusters call and record the call using interrogation methods to try to intimidate you into recanting some expenses under the guise of fraud prevention. Who in their right mind wants to commit insurance fraud? Yet they will accuse you of it in order to slow payments and require documentation to back their suspicions. Be aware as these adjusters may not be licensed in your state either because these are "specialized" mitigation adjusters. These are just a few of the methods they use to show you are in good hands from mayhem when, let's just call it out, they are the ones causing the mayhem. If it comes to this, keep spreadsheets and timelines of everything as well as documentation because it's time to let professionals handle the case. It will be costly but you will be in much better hands looking out for your interests and making sure you are protected from mayhem .

Absolutely the best in service. You won't find anyone better. Customer for 25 years. Top notch…read moreservice! Always willing to go above and beyond to help. My young adult kids stated, I can do better than Bob (price wise). No pressure from me (live and learn), but I simply asked before you buy-- at least schedule a sit down appointment to talk Bob! Shortly after, I was congratulating them on their new Allstate policy.

Highly recommend the Curt Lewis State Farm branch in Phoenix. Fay helped me get a landlord policy…read morequote and was excellent to work with. She was friendly, knowledgeable, and efficient. She clearly explained my options and ended up saving me about $900 compared to a local broker. Great service and real savings. I'm glad I reached out.

Brooke is fantastic! She is very friendly, fast, and thorough. My cousin and her family have used…read moreher for years on all of their homes and cars. Because of her service, I'll be making a change as well! Thanks Brooke!

Unbelievably great experience with this insurance agency. I have a long tenure with each insurance…read morecompany that I've had home and auto policies with, only switching when either Price or Customer Service became an issue. I moved on from Travelers over increasing costs, declining customer service, and never having a person I could call for insurance needs or questions. I came across this agent via the Farmers website, and I could not be more pleased to have been lucky enough to find them. The customer service has been exceptional. After submitting a quote request online, I was contacted by Eveny who answered all my questions and worked patiently with me on coverage options. In the end I ended up with better coverage for less premium costs, which is phenomenal. Eveny made me feel valued as a customer, and that my business mattered. In this digital age where more business is done online, this experience was a positive throwback to when you knew your agent by name and there was a personal touch to the interaction. I submitted for quotes from 5-7 insurance companies and Linda's agency was the most prompt, the most engaged, and the best at customer service. I'd highly recommend them, and if six stars was an option, Eveny would have earned the extra one.

Linda and her team did a fantastic job helping me with my insurance needs. They explained…read moreeverything and answered all my questions. I would highly recommend making an appointment and seeing what they can do for you too!

Amanda Wright has been our agent for over a decade and is AMAZING in every way. Super knowledgeable…read moreand is my go to when I have a question about anything insurance.

Been with GPS over 25 years now. Life, home, and auto. Found out my mortgage insurance was looking…read moreto raise our rates by $1800 annually. What? We never even had a claim. Gave Amanda a call and she was able to get another company for us, and save over $1500. That is the best thing about using a broker. She always looks out for us, works on our accounts with no fuss, and right away. Our neighbors and family member all have switched to her, as she had the best pricing for them. Also ignore those social media ads for cheap insurance. Stick with the A rated companies. If you leave an A rated company, and try to come back to an A rated company, your rates will go up. Right now isn't a good time to make changes on auto, unless you really feel you are paying too much. No cost to shop around. You can save money by having your hone and auto serviced by the same company, or by paying annually or every six months rather than monthly. It can save you $100s.

My mortgage went up $200 and + , I thought it was my taxes or maybe a mistake, I called and they…read moretold me my insurance went up $3,000 per year. This agency didn't have the courtesy of calling me or send me an email. I called to cancel and the person told me "maybe we can lower it, let me check what we can do" I said, no, I Don want to have anything with you guys. I had this policy for more than ten years, and as soon as they merge with this Lucas guy, they raised the price with no notice. And he is supposed to be a navy veteran, you can't trust nobody these days. I recommend you to check other insurance agencies, before you bring your Business to these cr0ks.

A family insurance agency that promises to treat you like family. Atwood Insurance Agency takes…read moretime to explain your insurance so you know what you are purchasing. They help with decisions to best cover you and your family.

Kim has helped with my business, home, life and car insurance. She is very knowledgeable and goes…read morethe extra mile to get you the best coverage!