I have mostly only worked with Helen so I will speak only on her, but all of her staff are just as thorough and dependable as she is. She truly cares about her clients and wants to get me the best rates possible she regularly is willing to shop my rates for me especially if she notices that my rates are going to increase for whatever reason it may be, which I truly appreciate she. No question is a stupid question so I'm not afraid to ask her anything especially because she's knows this business inside and out. If I have any question, no matter how weird I may think it is, she will have an answer, and if for some reason she doesn't have an answer, she will find the correct answer and get back to me. She doesn't try to BS it because she has higher standards than that for her business. I can tell she actually cares about me as a client and I'm not just somebody she's trying to placate in order to get me off the phone. I've been able to ask her about a few situations to see if she thinks it's worth filing a claim on it or if it will end up costing us in the long run and her answers were very helpful. I also know that if there's ever a problem with a claim that I've filed, she will fight for me and I totally trust her. She works with ethics, integrity and wisdom (and even more heart and soul) and isn't hiding behind an ego that just does insurance. You won't regret working with Helen. She lives and breathes insurance and can be trusted with anything and everything valuable. read more

Helen and her staff are amazing at customer service. They always go above and beyond to answer all my questions and concerns. Helen even reached out to me and let me know that there was a better policy to fit my needs for my vehicles, so I switched to save some $$. Helen helped me after I needed a tow recently for my Harley, the Company opened up a COLLISION Claim!!! I had no accident, so I called to explain it to Helen and she worked with me to fix the problem. I was so impressed by her I asked her to switch me to her company. Since she went WAY BEYOND for me without having to and several employees of the company that was my carrier did not! I am now a VERY STRONG BELIEVER that Moore Insurance goes way beyond for their people and their benefit not just for themselves, so I am switching all my vehicles, Motorcycles and Business over to them now! I will be putting some of their business cards up in my business for anyone to take and I will DEFINATELY SUGGEST THEM to ALL MY FRIENDS, FAMILY and CUSTOMERS!! Dave read more

This company is the way to go. Don't hesitate. Helen is on the ball. She called me back immediately, got me several quotes the same day, and we were up and running. My situation was complicated due to some reporting errors I have in dispute so the big boys won't touch me for now at the time I am writing this and it is apparently going to take a few months to clear it up. I was scared the cost would be astronomical but it was actually about the same as what I was paying before. Helen made sure I had the exact coverage I needed and wanted, and then when I had a bunch of questions she answered all of them - email and call. I WISH she worked in NY because I am moving there in a month or two and would love to make her my broker for the rest of my life. If you live in AZ, call this company. read more

I LOVE this Agency. Every time that I need their assistance- it seems like the drop everything and go out of their way to help me as best as they can! After talking to Helen on the phone, I heard her dogs barking and I found out that both her and co-owner adopted pit bulls that were on the list to be euthanized! She said she decided to work from home to take care of her dogs that were fragile and just needed love. She also said that one of insurance carriers decided to sponsor a pit bull rescue due to Helen convincing them that pit bulls are not bad dogs- they just need love. Needless to say- Moore Insurance Agency has been a great help and they are so kind and helpful even if you hear dogs barking sometimes :) read more

Helen Moore and her team always very helpful. I am with them for a long time. They always shop around for my family at the time of renewal. She always advise whether it's better or not to claim in terms of financial benefits for the long run. Recently, she advised me not to claim for my windshield replacement as we already have multiple claims. She referred the VAUGHAN AUTO GLASS which was $1,000 cheaper than Safelight. It's an expensive windshield replacement for Lexus IS 2021. She also advised me to utilize Costco Citi card which already has roadside assistance instead of roadside assistance from insurance. They exceeded my expectations. I highly recommend Helen Moore for insurance needs. read more

Helen Yi came highly recommended from my family as Helen takes great care of us and provides outstanding service! Helen saved me almost 1200.00 a year on my truck insurance and very grateful. When I reached out she took it upon herself to shop around for the best rates. Provided a detailed quote via email with all the coverage I was looking for. Helen will advise whether it is in your beat interest to file a claim or not trying to maximize our hard earned dollars so we can spend where it counts. It takes compelling service for me to write a review and Helen Yi deserves it! Highly recommend calling Helen. She took care of me quickly and answered all of my questions. Thank you Helen! read more

I have used Helen at Moore insurance agency for over three years since I moved to Arizona. I have never found anyone as good as Helen. I was so lucky to select her agency. She is so prompt and right on top of things and always has the customers best interest in mind. If you call her and have a question or concern is returns to you promptly with an answer or advise of how she thinks is best to handle the issue or problem. I would recommend her to anyone who is looking for any type of insurance needs as I am sure you would be happy with the results that you will receive. read more

Moore Insurance Agency is the best. Helen and her team are AMAZING. The team will search for the best rates. The customer service is great. I called the same day I had to go to Mexico for an emergency and the team had me covered for Mexican insurance within a few minutes. On another occasion, I was in a wreck and Helen and her team assisted me in getting a rental car because the claim adjuster was not responsive. Helen took the time to email me and call me to get the rental car situated. The Moore Insurance Agency always has my back. read more

I highly recommend Moore Insurance Agency. Helen Yi-Moore and team (Irfan and Syed) go above and beyond to help with all your needs and answer questions. There is no waiting on hold to get your questions answered. Calls go directly to one of their Team Members. Visit Moore Insurance Agency LLC for your insurance needs. They will provide you with the best rate and continue to ascertain you do get the best rate through the life of your policy. If customer service is important to you, Moore Insurance Agency is the one for you. read more

Helen and her crew are great! The customer service is amazing, they reply to my emails extremely fast and go above and beyond to help me with my questions. They are always shopping for the best rate for you even without me asking. Also they advise me on whether it's in my best interest to file the claim or not. I truly feel they are looking out for my best interest and financial benefit. The BEST Insurance Agency out there!!! read more

Many homeowners in my locality are being denied homeowner's insurance due to the risk of forest fires or brush fires. After contacting several major insurers and being denied by all I was referred to the Moore Insurance Agency. Helen and her staff immediately researched the issue and found acceptable and affordable policies when no one else was able to. I highly recommend the Moore Insurance Agency! read more

Helen is a great person to have your back on coverage and go to for any coverage concerns. Outstanding customer service and is extremely knowledgeable about many different car and home issues. She has been a major help for my family and I recommend everyone should see how helpful she can be for you. She is always fighting for your financial interests and is ready to help when you have to make a claim. read more

I have been with Helen and her team for about 4 years. I couldn't be happier to have my home and auto insurance through her. Very knowledgeable and to the point. Helen's team is responsive and attentive. That isn't something you always get when it comes to insurance. Thank you for always going above and beyond making insurance a bit less scary. read more

As a new home buyer as well as recent Arizona resident, Helen and her associates have been invaluable to me. Assisted in buying home and auto insurance, knowledgeable and reliable. I cannot say how greatful and appreciative I am with this company. I would definitely recommend to everyone. Number one in customer service. Thank you Helen! read more

I can HIGHLY recommend Moore Insurance Agency. Helen and her team, in my case Irfan, are fantastic. They are direct, knowledgeable, professional and respond quickly. In fact, they are so good, I switched all my insurance policies, home, auto and motorcycle to Helen and Moore Insurance Agency. read more

These professionals were very courteous and prompt. They were able to provide me with a lower insurance premium than my previous carrier. I highly recommend this agency with all your insurance needs. The they had previously helped me with my homeowners policy as well. read more

We're very happy with the service from Helen and Irfan. They got us a good rate with AmShield, and made the process painless. Definitely recommend Moore Insurance. We switched from Farmers because their rates were high and just kept getting higher. read more

Helen keeps things simple but takes the time to make sure all my questions/concerns were addressed. When my rate went up right before renewal, she helped me find an affordable alternative without me asking her. Thanks Helen, Irfan, and Syed team! read more

Moore Insurance Agency is highly recommended! Helen and her team work extremely hard to provide fantastic service and market access to the best carriers with the best coverages for both personal and commercial insurance. Couldn't ask for more! read more