I contacted them when i moved into our apartment in Simpsonville and found the place to be dirty…read moreand the carpet had stains on it. This is a newer apartment complex, but it doesn't look like they really put much into getting the place cleaned up before they put a new tenant in. The bathrooms were dirty and looked like it was just wiped over and the floors were still dirty after 8 swiffer pads were used. Amanda was the first to respond when I contacted a few different cleaning services and they made it out of their way to accommodate us to clean our apartment on short notice. She moved things around to get out here sooner because we needed to move in. I have to say, Amanda and Elvis were exceptional!!! They cleaned the apartment beyond our expectations and got the stains off the carpet that even the apartment carpet cleaning company couldn't take out. I would highly recommend them if you are looking for your home cleaning. I will refer them to anyone looking and because we work in the healthcare industry, cleanliness is very important to us. Thank you Amanda and Elvis for your work and professionalism!!! Great team!!! -Kosal

From the owner: Exceptional Cleaning Upstate LLC, is a trusted family-owned cleaning company in the Upstate of…read moreSouth Carolina. We are bonded and insured for your peace of mind. We specialize in house cleaning, office cleaning, carpet cleaning, and junk removal. We tailor our services to meet your unique needs! Experience convenience with our quick and easy online booking system or simply give us a call. Join our email list for exclusive news and promotions, ensuring you never miss out on our latest offerings. Trust us for quality service and a spotless space every time." Text or call 18645014083

The BEST carpet cleaners I have ever used! They did a great job and very thorough! Thank you!read more

WOW. SUPERY DUPERY! informative and the team really delivers heads above the rest…read more Love the Family business and this is the one to use for my Orientals and Kerastans. Thank you thank you and thank you! Jane

He did an excellent job removing the accident our puppy had and the odor. He actually was able to…read moreremove hardened slime our kids dropped on the carpet that Service master claimed couldnt be removed!

Casey did an incredible job cleaning my couches. Very professional, excellent communication and top…read morenotch quality. I'll definitely be using him for future projects. Highly recommend

I never done a review before, but I want to advise others on the issues that I had with this…read moreCompany. I first spoke with the owner Mathew Wilson, on my cleaning requirements. I reached out to this Co. due to reviews and my belief in helping small Companies. A date and time was scheduled. They advertise as truck mounted cleaning, etc. I was having four bedrooms done. One family room area, couch, love seat and chair. Also two area rugs. On the day of appointment, It was not Mathew that was there, but other person (do not want to name). They started the appointment complaining on truck not having ac and problems with equipment. This was the start, this person also showed up with his wife....both were very poorly dressed, meaning not clean.. They explained that since they were living in a motel, that he did not want to leave his wife there. I asked about the owner, he stated that he was as a funeral. I was hesitant on continuing with the appointment, but had company coming the next day. I showed the employee the areas and my concerns. Stated that it would not be over $500 (which is high). I agreed to that. He then stated that he would not be using the mounted truck cleaner (as stated in their site) that he would use hand machine because it would be easier for him to use. This machine leaked everywhere. Stated that it had a bad gasket. I had to constantly mop up water that was going on my wood floors. Remember, his wife was with him. She sat on my couch, playing video games during the cleaning process. From past experiences. I estimated that the work would take 2-3 hrs. It took him 7 hrs. Had to stop constantly, due to issues with hand machine being really out of shape. Very large person. I Please understand, I am the first person to give others a chance, but I was in a spot. My husband was not there and I am recovering from a kidney transplant. After being there all of that time, wife still on couch, would sometime go onto the porch. I could not relax in my own home, tried to be social, very uncomfortable and unprofessional situation. Finally given my bill..$723.00 He stated that he just started working for the owner and that the split the charges. I asked him about the agreed upon..no more than $500...Asked him to contact the owner. Owner would not answer the phone. Remember, this is now a little after 7pm. They had been there since 12:15. I told him that this is not what we agreed upon...Said that was the charges.. I felt that I had not choice but to pay him, also wanted them out of my house. I said that i would discuss with owner. Finally contacted the owner the next day by text. He returned call. He could no understand why he did not use the truck mounted cleaner, why he would bring his wife, why it would take so long to clean and concerned that he discussed company issues. He said that he would issue a partial refund and look into the matter. Now areas that were cleaned are coming out again. He did ask if I wanted to have re cleaned, said yes, but not the same person. Just to clean where areas are coming back. The owner now claims that I am trying to scam him. States that he has pictures. I asked him to send them to me. I also offered to send him pictures and stated that he was welcome to see for himself the issues. As a owner, he should take care of this. He did sate that this as not his main source of income and there were issues. Please beware of this Company. I am still willing to have the correct the issues...

From the owner: Our pretreat loosens stubborn soils and neutralizes odors. Then our hot water extraction completely…read moreremoves carpet contaminants, leaving your carpet clean as the day is was installed. Green friendly chemistry is available. We even have a eco friendly stain guard.

They arrive on time and did a quality job cleaning carpets. Rugs didn't take long to dry because…read morethey removed most of the moisture.

I had a great experience with Palmetto Carpet today. My toilet overflowed and the water soaked…read morebrand new carpet that was installed last month! Bill was able to get to my house the same day I called and did an excellent cleanup job. Thank you!

The guys who came out today did a phenomenal job and for a great price. I would recommend highly…read moreand use again for our rugs! I had an appointment for 12:00 and they rolled into my driveway exactly on time.

My carpet was a mess ... Braint and his staff came to my home and did wonders on my carpet. I…read morereally thought my carpet was gone. I thought I was going to have to pay out thousands of dollars to replace my carpet. They made my carpet look brand new! Very nice gentlemen. Very helpful. Quick service and excellent cleaning. Will definitely have them clean my carpet again. And you cannot beat their prices anywhere else!! Believe me I called around and they definitely give 5 star Professional cleaning services, they did an amazing Job on my carpet. You will not be disappointed! Call today!

great service ready to do best work. Good value. would hire again in a heartbeat. The best…read morecleaner i have encountered en spartanburg/greenville/greer

From the owner: Get next day/same week cleanings here! Let us help you in keeping your home consistently fresh and…read moreclean with no stress involved. We tailor to your preferences and personalize a cleaning plan that address your unique requirements. Thank you for supporting your local business; proudly serving Greenville SC and surrounding areas!

Michael did a fantastic job on our carpet he listened to your concerns and questions and then…read morecompleted the job in a timely manner. He does both wet and dry cleaning. If you're looking for a local business Dirtbusters should be your first call.

I asked them to clean the carpets in 3 rooms, a couch and a love seat…read more The carpet in the largest room was particularly dirty. They made 3 attempts and did not get it clean. I did pay extra for their extra efforts and was not refunded at the end. Them being the professionals, as they call them self's, they should have been able to figure out at what point it is useless to make an attempt to get a carpet clean. We did not receive the expected professional behavior.