Went in this morning super early; I think the gentleman opened up early just to be super nice to me…read moreand one other person that was waiting. I stopped thc and switched to only cbd products. The workers here have strong morals and a good set of ethics. Instead of selling me delta 9 or something that would have had thc , they said they would order cbd only products for me and they DID. I can't express how much that means to me that they wouldn't just sell whatever to make a few bucks. These are great people that work here. Now I'm even trying the nicotine free vapes and they are super careful with that too. Many years ago I also "had a medical marijuana card". It doesn't surprise me that this shop wouldn't sell thc to a minor ( under 21), even if they could technically possess marijuana. You have to go to the proper places for that. This shop follows all the laws and they go above and beyond. I can't believe someone posted a negative review. Not cool or fair. I've been coming here for over a decade and they always either have or will get what I want. Puffs and puffs 2 are the best in town and probably in 100 miles. Checking out this shop is a must. Just don't be rude and be a little discreet. Don't incriminate vendors with your own agenda. Before you leave a mean review , ask yourself if you're just throwing a tantrum. Don't hurt my favorite business.

Been going here for years I know the owners family from school they are alright I just wish they…read morehad a wider selection

Decent smoke shop. Great service. They have pretty much a bit of everything, cigs, kratom, blunts,…read moresunglasses. My go to smoke shop when I'm not eating vegan in San Francisco

From the owner: Cigarettes tobacco & Glass Shop wax Burner vapes electronic & moreread more

Terrible spot employees are more concentrated in vaping while at work than actually selling…read moreproducts. Terrible costumer services.

Terrible customer service awful return policy does not stand behind product. Dont go here a rip…read moreoff. I retirned in 30 minutes with junk. No customer service skills. Closing soon

I would say the service there is top-tier. Everyone is so very helpful and made great deals! The…read morestore is organized completely well. I go there all the time and is always treated respectfully and with kindness at that. The customer service there is very amazing and they always have what I need. From bongs to cigarettes they got it and they restock everything every week too. It's honestly the cheapest and best prices in town. I'd recommend this smoke shop.

Excellent customer service! Called to see if they carry a certain product and they do :)read more

They give you $1.95 military discount and then charge you $1.74 on Taxes. What a joke…read more.. Good morning Chris, thanks for the reply. This is an old post. My recent post did not get posted, so I like to let you know about last night. When I buy PODS for the FOGGER I get 3- get one free. Great deal and no problem paying the price increase. However I was told I am unable to replace a DEFECTIVE PODS. I was told that needed to report it within 24 hours. I don't go thru 4 PODS in 24 hours. If that the policy then no sense getting the deal and it's a 50/50 chance of hoping all work.. So I guess $18 I just threw away. I buy with honesty and would never try to JIP your shop. So I left with dishonest. I hope this reaches you as I am in search of a better Vape. If you like to see my STAR REWARDS be my guest.

Bought a re-up for a product that I use everyday, from this shop. Well the new product made me and…read moremy wife very sick to the point where I could barely drive. When I went to go return it and get a swap for another one, the manager said "all I can do is 20% off your next purchase". Let me get this straight, a product that YOU guys have on your shelves made me sick, and you don't have the courtesy to even swap me out for another one? Greedy shop managers will do anything to pinch their pennies, even invalidate a long-time LOYAL customer. I've been shopping here since before they opened this location and this is the FIRST time I've ever asked for a swap, not even a refund, but a SWAP. I feel let down, as I've been a LOYAL customer and must have spent well over $1000 at this location alone, and they couldn't even swap out a defective $45 product. P.S - I use this product every day and know everything about this product ie. Safe use, dosing, etc. I know that what I was feeling was NOT normal with this product and with the dose that my wife and I used.

Best vape shop in the area they have a great selection of disposables, which is what I prefer.read more

very friendly service, but not the biggest selection of juices. reasonably priced and the options…read morethey do have are good :)

Great service the employees get down to the bottom of what you're looking for and always have…read moreproduct on hand! I just replaced a whole tank and coil set because I had bought a tank previously that no one else carried...prices are good too they're lower than most vape shops.

I have been a loyal customer since moving up here 7 years ago. Service is always excellent. They…read morehave a great selection of e-juice and mods and the employees are knowledgeable and friendly. It's more than just a vape store. They have a variety of products for sale that I am sure are top notch.

Take it from someone who lives here. This place truly deserves a solid 5-star rating, & the title…read moreof best Vapor shop in town. From the moment I walked in, they didn't let me feel overwhelmed with their huge selection. Mike or Garrett are very good at walking you through the whole shebang if you're new to vaping & not being condescending simultaneously. The shop's selection is unparalleled. They have a vast array of nicotine free vape products, Salt or non salt nicotine juice, and accessories out the wazzoo. They cater to both beginners and experienced vapers. I was thrilled to find some good salt nic flavors, and a caveman friendly battery. Something I hadn't seen anywhere else, and their prices were very competitive. What truly sets Mike and Garret apart is their commitment to customer satisfaction. I tend to come in lifted from time to time & they are more than willing to answer all my off topic questions whether it is about their favorite animal, their products, or just the day itself. I have NEVER felt unwelcome in this shop, which is not something i can say for every head/Vape shop on the mountain. I happened to break a pretty niche Banger size (8mm) & they hooked me up way faster than anything i could've bought online. For $15 they picked out a better shaped nail of better quality quartz on a bargain. Shout out to Mike for his eagle eye on the best banger on a budget!! The shop reminds me of going over to my homies house who just happens to own a vape & small glass store. Great place to hang out and chat with someone who is a consumer before a merchant. They even have a beautiful & comfortable PHub-esque casting couch you can sit back & try the flavor you just got or the disposable you picked up to make sure she rips. (Never picked up a dud disposable here but they always mention to try in store before you leave just in case.) I've been to almost every vape and smoke shops in the big bear area, but Mike and Garret are hands down the best. Whether you've been around the block or are a complete greenhorn, this shop has something for everyone. I come here for the excellent customer service, a wide selection, and a welcoming atmosphere that makes it your best stop on the mountain. I get greeted like a old friend instead of a walking dollar. That is what makes me keep coming back to them over any other shop. I can't recommend these guys enough, and I'll definitely be returning for all my glass & vape needs. If you're in the area, don't waste your time anywhere else besides their sister shop at 42011 Big Bear Blvd 92315. That location is more central to the village & is pretty central to Big Bear Lake. Y'all never disappoint!