Do not go to the Voorhees office. They cancelled my appointment without my knowledge when they…read morepulled the NP to help a doctor. The appointment was for my father who has dementia that I had to take out of Memory Care to get him there. Then then argued with me that I didn't have an appointment which I have an email confirmation for.

I am going on 16 days regarding my PSA TEST? with no call, e-mail, text from this Summit Health…read more Tried to get tot he patient portal LOL, I am leaving this practice as I wish to live. Called and was told I will hear back on my PSA test that location it takes longer, of cause no one told me this, I found a lot of complaints about Summit.

Penn Internal & Family Medicine is part of the ever expanding University of Pennsylvania Health…read moreSystem. This one nearest my home is 7 minutes door to door. It is convenient and most importantly, providing world class medicine to individuals and families due to the expertise so close at hand at the main facilities in Philadelphia. While my PCP (Personal Care Physician) is right there, my cardiologist and urologist are right downtown 30 minutes away. They have an excellent online presence where I can schedule appointments, see lab results and exchange messages with my doctor and staff. The time saved from telephone holding is tremendous, and worth the price of admission. This technology really works. I feel integrated into their network, as all my doctors use the same site, called My PennMed. Now that I am finally catching up with my health maintenance delayed by Covid the past two years, I am feeling more confident that I am taking care of myself the right way again with the help of the PennMed health system. That sense of security is priceless in this day and age.

I was a little Leary of this appointment. However this has been an excellent appointment. From the…read morefront desk staff, the scheduling the nurse the CrNp this was an excellent visit. Everything they were going to do or the plan being developed was thoroughly from beginning to end. I would recommend this practice to-anyone.

If you read her reviews, only two or three of them are positive and you have to wonder about that,…read morebecause all the others ... OMG...!! Check out the other two reviews that were made right after (the same day) that I shared my information with the public by two women who obviously work in her office because they've never reviewed on Yelp before, and their reviews are so glowing that you have to wonder... is she that arrogant that she thinks we don't get it..?!? Girl, I don't know what you have going on in your life, but obviously the focus is not MEDICINE. NOTE: all the other others ....agree with me that she is so high on her horse that she can't see the ground. Some years ago, when she first opened (because I have serious urological issues that now fall into-- get it "Womens pelvic health"...) I went to her because of my very serious, very painful and incurable issues and they knew the issues well. I received treatments that helped me tremendously. HOWEVER, this was the beginning of a very serious health journey, and so some of this got put on the back burner.... But, this year those challenges have reared their ugly heads.... I called the office to make an appointment and was told that there was a $300 outstanding insurance co-pay. It happens.... I said I'll be happy to pay for it. They said you'll have to call a different number. I said OK give me the number. And an appointment.... And this is when I wanted to reach through the phone and choke that doctor .....If anybody can find her, I don't know if she exists. I never did ever meet her. I was told, because I owed this amount, that I was now placed in Doctor Molden's BED DEBT NO MORE A PATIENT file! And I said well, I'll pay for it and then I can see Dr. Molden.., I'm really suffering... And, she said, no, you're now a bad debt, so we can't see you anymore... WHAT THE?!?! I don't know what else to say. She obviously needs with all these reviews to pull her stuff together... get off that pedestal... hit the ground hard.... find some empathy, caring, and most of all ....how about medical professionalism ?!?! I think part of her oath, which I doubt she took, actually addresses the fact that no doctor should cause pain or suffering.... And guess what Dr Molden, there's lots of people out there doing what you're doing now and I'm now seeing one of them and they really exist. I see the doctor... They don't send out nurse practitioner to care for you. Which by the way, I have no problem with whatsoever, but, I would expect to have a relationship with the doctor as well. I wonder if those PAs get her level of salary.?!.. because they're actually doing all her work, as far as I can see. PS anyone who follows me, knows I have never written more than a couple of scathing reviews, because I realize that restaurants have problems in the kitchen..everyone has staff problems ...Services sometimes run into problems, stuff happens, But this isn't "stuff". This is her way of doing business.... (I'm not mentioning doing medicine, because, she's not doing medicine for me ....or a lot of people, as far as I can see)... When it becomes a health problem for people who need to seek medical care, I am happy to add this one in... And she's one of the very few doctors that plasters her picture all over the place. I guess somebody told her that pretty and smart can be a killer combination and she just paid attention to the pretty part.. Obviously she has never heard (like the rest of us have)... beauty comes from inside.

I liked Dr brown but when I went to cherry hill office there were 15 people waiting and more…read morestanding in lobby. I waited half hour and not one person was taken back. I asked desk how many doctors were there and she said 1 and there would be a long wait. I would have been there many hours and I have a life!! Will not be going back. Stacking clients to make money is not ok. Do not use this practice!!

I recently had a biopsy at the NJ Urology surgical center in Voorhees, NJ. My doctor was Dr. Randy…read moreAckerman. The staff did a perfect job. They were very attentive, kind and considerate. Dr. Ackerman did a super job, perfect and pinpointed. I can't say enough about the whole crew of nurses and doctors who took care of me. I don't think there is a better place to go. Big Moe

Dr Schaefer was unbelievably thorough with me . He is knowledgeable and feel confident in his…read moreskill. The reception and all the staff are unbelievable. I would recommend to friends.

Bucks County Urology has changed its name and affiliations to Urology Care Alliance. It remains in…read morethe same location in the ring of offices around Oxford Valley Mall, and the same doctors are there treating patients. With the changing landscape in medicine, growing larger and finding economies of scale is the only way to go.

Please avoid using Dr Anton Kaap, urologist who has an office in Huntington Valley PA. I recently…read morehad a kidney stone problem and made an appointment to see Dr Kaap. He wanted to place a stent in me for a three to four month time period while going through procedures to knock out my three stones. I went to another Urologist and he told me that Dr Anton Kaap's recommended procedure was "stone age" and the other urologist was able to knock out the stones in two weeks. Having a stent in your body is very uncomfortable and Dr Kaap acted like it was no big deal. If you are having kidney stone issues avoid seeing Dr Anton Kaap, urologist who has an office in Huntington Valley, PA.

I called to schedule my annual appointment for July. While on the phone, I asked if there was any…read moreway that I, a 33-year-old woman, could gain more insight into my currently fertility status so that I would know whether my boyfriend and I should start to think about having children sooner rather than later. The receptionist put me on the phone with the nurse practitioner, who said that they could do bloodwork to determine that sort of thing. I made an appointment for May to come in and get blood work done. I came to my appointment in May, checked in, had my weight and blood pressure taken (which I assumed was being done before bloodwork), and then spoke to the nurse/doctor (not sure what her status was). This person then told me that they do not do bloodwork there, and that they do not even do any kind of fertility testing unless you are 35-years-old or older and have been trying to get pregnant for about 5 months. I explained that if I had known that, I would not have made the appointment, especially since my annual appointment is coming up anyway. Our entire conversation only lasted a few minutes (I think that the only other question she asked me was if my cycle was normal). On my way out, I explained to the receptionist that there had been a misunderstanding, and that I would not have made the appointment if I had known that they would NOT be taking bloodwork. I said that I did not think I should be charged for this appointment. The receptionist said that someone would follow up with me. Someone reached out to follow up with me, and I explained the situation. They said that the appointment would still be billed as a consult. I strongly disagreed with this decision, as again, I would not have even made the appointment if I had known they would not be doing the bloodwork that I was told would be done. The person on the phone refused to not bill me, since my vitals were taken during the appointment and a brief conversation - a "consult" - occurred during the appointment as well. She also said that if I had gone to my annual and asked any questions relating to my fertility, that would have been billed as an additional consult rather than just my annual exam. This sounds absurd - I'm not supposed to ask any questions relating to my reproductive health/status during my annual, other than questions relating to what they are doing in that exact moment? I feel like this would be the equivalent of going to the dentist for a teeth cleaning, and not being allowed to mention tooth sensitivity without being billed for two appointments. I am extremely disappointed in the miscommunication that occurred on Athena's end and their refusal to rectify the situation. I am now going to be charged over $100 for an appointment that consisted of taking my weight and blood pressure and informing me that they would NOT be taking the bloodwork which was the sole reason I had scheduled the appointment in the first place. I took off some time from work to make this appointment, and the whole situation is extremely frustrating. It's clear that Athena cares more about making money than their patient's wellbeing. I am hoping to find a different doctor, as I no longer trust that they prioritize patient care. My co-workers, who have the same insurance as me, have had similar frustrating experiences. We are all looking for a new doctor who accepts Aetna insurance. I hope this post can save someone else the headache that I went through.

Be prepared to wait an unspecified long amount of time with no communication or warning.read more