We are a disabled couple and don't know a lot about cars. my mother paid for a starter repair, and…read morethen after the repair he told my mom the car was not worth repairing anymore. so he charged her money for a non fixable car and took her money knowing that it was for nothing. we are now destitute because the car lasted like a week before stopping working again. walker said we must pay for another diagnostic for his botched repair. Find auto care elsewhere as walker is out to screw you over especially if you're vulnerable.

If I could give 6 Stars to Walkers, I would. We were traveling in our RV and towing our car. We got…read moreto Fort Smith and learned our car had ruptured a brake hose and lost all brake fluid. After we couldn't even get the local Ford Dealer to answer the phone or return a voicemail, we called Walkers. They picked up our car the first day, quickly diagnosed the issue, and had the parts in at 8am the next morning. The car was fixed by 9am and we were back on the road by 10. This is an awesome family run business that cares. I highly recommend!

Had a crate motor installed in my Honda and all the turbo upgrade pipes, intercooler. etc... Fair…read moreprice and quick service. Replies to all my questions via text; they are busy, so it may take an hour or so, but always responds. I plan to have them install "coil-overs" next. Absolutely recommend for the Fort Smith Arkansas Area!

I called to schedule an appointment and the young lady said she would get back with me through text…read moremessages. She text to make sure that I was getting her messages I text her multiple times and never got an answer. They worked with my warranty and she said that they would cover it. I was extremely excited to get my vehicle in. I'm very disappointed.

Don't hesitate just go talk to this guy if you need work done. He's very personable, down to earth,…read moreand doesn't beat around the bush. Straight shooter and won't rip you off. First time using him this week and it definitely won't be the last. I've found a new reliable mechanic.

Mark Wakefield was very attentive and patient with us while he worked through multiple problems…read morewith our Chevy Impala. He and his wife/office manager Kelli recently moved the business into the building right behind the Towson Ave location, doubling his car repairing capacity. Mark is good to walk you through the problem, explain the best solution, quote you a good price on the estimate, then get it repaired as promised and as quickly as possible.

The Crew at John's Auto center were a huge help to us over the Fourth of July weekend this year as…read morewe were traveling from Houston and our car broke down near their location. They came and towed our vehicle, assisted us in getting a rental set up and on our way while storing our vehicle for us over the holiday weekend. We look forward to working with them to get our car like new again.

Great service, honest a dependable. I have had several things done to my vehicles here and every…read moretime I go, I always leave satisfied! Great little business!

I was glad at how fast I received a quote. At the moment I'm just shopping around. They are top on…read moremy list.

The repair I had performed was the removal and replacement of a driver side quarter panel and…read moreinstall a door I provided on a 2010 Mustang coupe. They did an excellent job and preformed the work I requested exactly. I will return to this body shop anytime I require body work done. Thank you very much!

I normally don't leave reviews, but what happened at Kenny Wray's Auto is so outrageous, unsafe,…read moreand unprofessional that I feel obligated to warn the public. My mother and I brought our car in for a clock spring replacement which, all things considered, is a straightforward job. The car had NO ABS light, NO steering issues, NO warnings when we dropped it off. After several days, we were told, "the car is ready to pick up." They processed our payment before we ever saw the vehicle, because, again, they said it was FINISHED. But the moment my mother got into the car, the ABS light was suddenly on, something that had never once appeared before. When she immediately asked about it, employee ALFREDO DELRIO told her: * They, "didn't have enough time," to finish it * They could, "try tomorrow" * Then walked away from her mid-sentence, while she was still asking questions * And worst of all, claimed the vehicle was safe to drive, even though the ABS had clearly been broken or mis-calibrated during their repair They took our money, claimed the job was finished, and then admitted AFTER payment that they simply, "didn't finish." That alone is unbelievable. We immediately took the car to AutoZone, where they pulled diagnostic codes U140E and U0126, both pointing to steering angle sensor issues. Again, something that DIDN'T EXIST before this shop touched the vehicle. When I called Kenny Wray's to get answers, Alfredo Delrio was combative, dismissive, and hung up on me multiple times. I asked for corporate contact, or even his last name, and he refused. This isn't just bad service, this is unsafe service. They returned a vehicle with new warning lights, refused same-day correction, told my mother, "that's not happening," and walked away from a paying customer. For a shop to create a problem, deny responsibility, and release a car that isn't safe to steer is beyond negligent. It's dangerous. And just so you're aware, this isn't the first time Kenny Wray's has shown reckless, sloppy, and dangerous behavior. On a previous visit (different repair), my mother got her car back with a shop rag left inside the engine bay, sitting right on the components. If she hadn't caught it, that rag could have caught fire, damaged the engine, or caused a serious accident. We let it go at the time, thinking it was an honest mistake. Now, paired with this whole ABS/SAS fiasco, the repeated disrespect, the lies about what was or wasn't calibrated, the contradictory explanations, and the attitude from their staff, it's clear it wasn't a one-off mistake. It's a pattern. I would strongly advise anyone in Fort Smith to stay far away from Kenny Wray's. We'll be filing formal complaints with the Arkansas Motor Vehicle Commission, and we have recordings documenting the unprofessional conduct that took place. Save yourself the stress. Take your vehicle literally anywhere else.

They are great at Kenny Wrays. Never had anything except excellent service from them guys. If I…read moreever find one of their shop rags in my engine, like someone said they did, I will wash it in my next load of work clothes and take it back to them. Great service and fast service.

Was over in Fort Smith on business and needed something checked out before driving 2 hours and…read morehome. Despite being very busy they checked my vehicle out and were able to get me on my way. A top notch repair place!