I am baffled at the 1 star rating someone left for Dr Kenny Hefner. I have been going to him as my primary doctor for 12 years and I have Never been disappointed with his caring and concern over my health. He explains everything he is doing and types notes so he can review history each and every visit. He checks for medication side effects and has a thorough understanding of my medical problems. I travel an hour to see him and I am willing to do that because he is that good! His staff are quick to check you in and the wait is usually no more than 10 minutes. Of course if he has an emergency with the first patient it might be a little longer, but his appointments are scheduled to allow a little slack. I have never felt upset about his staff, Dr Hefner, and the Lab staff. When I first came to Dr Hefner I was really nervous at the thought of getting blood work done. His staff are so superior to any other Lab Staff I have ever encountered! I hope this review gives you a different side of the 1 star review above. I'm sure there must have been a misunderstanding somewhere because in my option Dr Hefner is the BEST DOCTOR I have ever had in my 70 years! I highly recommend Dr Hefner and his staff for your medical concerns. read more