I am baffled at the 1 star rating someone left for Dr Kenny Hefner. I have been going to him as my…read moreprimary doctor for 12 years and I have Never been disappointed with his caring and concern over my health. He explains everything he is doing and types notes so he can review history each and every visit. He checks for medication side effects and has a thorough understanding of my medical problems. I travel an hour to see him and I am willing to do that because he is that good! His staff are quick to check you in and the wait is usually no more than 10 minutes. Of course if he has an emergency with the first patient it might be a little longer, but his appointments are scheduled to allow a little slack. I have never felt upset about his staff, Dr Hefner, and the Lab staff. When I first came to Dr Hefner I was really nervous at the thought of getting blood work done. His staff are so superior to any other Lab Staff I have ever encountered! I hope this review gives you a different side of the 1 star review above. I'm sure there must have been a misunderstanding somewhere because in my option Dr Hefner is the BEST DOCTOR I have ever had in my 70 years! I highly recommend Dr Hefner and his staff for your medical concerns.

To start with my 84 year old mothers appt was at 1:15, there were no other patients in the…read morebuilding, we waited 45 mints to see the NP. The nurse was argumentative with my mother, and just RUDE. The NP was no better, now my mom has lost 17lbs in 3 months She's having a skin issue and has been itching 3 months and the NP said she hadn't complained about anything but a little itching. I think she was trying to make me think my mom was losing it. I'm no doctor but even I know if a patient has lost that much weight something is wrong. These 2 need to find other occupations, because they sure have no concern for my mother. I will be finding her someone who actually cares