The finest ear care available. If you are ready for the best…read morehearing care in the state, you're ready for Colorado Springs ear associates. If you're ready for the best, make an appointment.

I was initially seen by my audiologist, Dr. Michael Iliff, who recommended a cochlear implant…read moreconsultation. Following this, I saw Dr. Hegarty for the cochlear consult. At that time, I had already been fitted with hearing aids, and my hearing had suddenly dropped after my most recent hearing tests. Dr. Hegarty recommended that I try a course of prednisone to see if it would improve my hearing. Unfortunately, the medication did not help, and the side effects were significant. When I attended my follow-up appointment, I was informed by the assistant that I would need another hearing test before speaking with Dr. Hegarty. I requested to speak with Dr. Hegarty directly. Having already completed two hearing tests within two months and experienced no improvement from prednisone, I did not feel it was necessary to repeat the test simply to discuss my care. Despite this, I was told I could not be seen or ask further questions, and Dr. Hegarty refused to speak with me or intervene. This approach felt arbitrary, as decisions about my access to care were made without consideration of my prior tests, treatment outcomes, or concerns. I was not followed up by Dr. Iliff either, and I did not feel comfortable returning to either office under these circumstances. Patients should not be forced to undergo repeated tests solely to have a discussion about their care, and this experience left me feeling dismissed and unsupported!

We love Dr. Goles and his whole office/staff! We started with 2 of our girls being treated, one…read morewith asthma and significant breathing issues, and now our whole family goes there! Dr. Goles is extremely knowledgeable, he's friendly and fun, and he truly cares about you and making sure you have the best treatment plan!

I had my meeting Dr. Goles on August 21st to review my sleep study. His staff member who reviews…read moretreatment options and pricing was out sick that day. But I was told she would contact me to discuss within a day or two. I reached out to Brandi Norum (his patient relations coordinator) on 8/31 via email to remind her that I was still waiting for that call. Brandi responded to my email on 9/5 and assured me that their financial manager knew that I needed to be contacted to discuss. It's now been a month since my meeting with Dr. Goles and I have still not been contacted by his staff person to review my options. A few other things to note about my experience: When I called to make my initial appointment and left a message, I didn't receive a call back. So I called again a few days later and scheduled my appointments. Which they then ended up rescheduling the evening before one of them. When I went to pick up my sleep ring I was asking a bunch of questions about the process and his staff member said "didn't you watch the video"? She realized that she never emailed it to me and so she did that day after my appointment. She called me later realizing that she had never sent me the patient paperwork to complete either. Overall it was a poor experience and very costly. Their office is an hour drive from where I live, and I spent close to $400 out of pocket but with no conclusion. Other notes: a few weeks after I scheduled my appointments I started to receive vm messages asking if I wanted to schedule an appointment. They were finally following up from my initial vm and apparently hadn't realized I was already scheduled. Also, the doc felt like my sleep results were so different every night that it was slightly challenging to make a diagnosis. He asked if I wanted to do another sleep study that would show my positioning to see if that would help to more clearly diagnose. I declined since I wasn't prepared to spend more money on another sleep study. Dr. Goles was nice and I felt like he was honest with regard to how their potential offerings may or may not be beneficial in the long term for me. Especially since I was concerned about a device that would move my teeth that are perfectly straight from expensive orthodontia. He also estimated that my potential options would likely each cost around $2,000 more out of pocket. Again, the financial person was supposed to reach out to confirm and offer next steps which didn't happen. I let my doc that referred me here know about my experience and also asked him to share it with Dr. Goles. I find that sometimes good docs just have bad office staff. But regardless I don't recommend investing your time or money here.

A few weeks ago I submitted a one star review for really substandard care…read more Dr. Miranda, Clinic Director, took the time to call me personally and ask for clarification. He listened and took action! He asked for me to come back in so he could examine me again, give me the shot I needed and took time, lots of time, to explain and offer solutions. When a company takes the time to care for their patients - it's a sign they do things right!

From my appointment on 3 April 2026 1. Dr Werner Ziegler…read moresaid my toe wasn't broken and tried to send me away and after an Xray turns out toe was broken 2. Front desk lady Krystal extremely rude and neglected my care when I needed the physician to fill out papers for my insurance 3. They have hidden billing so if you pay in office expect to get a bill a month later for hidden fees

I have a VERY difficult time getting callbacks from this office. I don't know whether the office…read moredoesn't give the dr or PA the messages or whether they feel I'm not urgent enough to call back. My initial dealings with the dr and PA were very good!

Trying to schedule an appointment is almost impossible. Nobody every answers the phone, you can…read moreonly leave a message and if they call you back, and you miss the call, there is no follow up. I guess it is up to the patients to ensure they stay in business. The patient portal does not work. I set up an account, was able to get in once and now I cannot. I called to get some help, but the girl on the phone said "Oh yeah, that thing hardly ever works." I tried to reset my password/username and it gives me an error message that the username/password is already in use and does not let you go any farther.

Dr Cassidy has fixed so many of my kids arms over the last few years. Whether falling off of a zip…read moreline, or an accident in a trampoline, he has always been so kind and helpful.

I had an initial consultation with Roger Sung regarding lower back pain. Quote: "I am just the…read moresurgeon". That really sums up his role. With a cursory review of my xrays, he said, "you can do physical therapy, cortisone injections, or fusion. You decide." Really? Maybe he is skilled at back surgery, but nothing else. I guess I need to find an orthopedic physician who does more than just surgery. He gave me a prescription for PT. "All modalities prn per therapist". Not his problem.

My PA neurologist Kimberly is very attentive, very compassionate and very friendly when things are…read morenot right in front of you. She helps work and keep working and wants you to find the problem. The office ladies are great. I highly recommend Peak Nuerology

Dr. Kim was so kind and informative as she explained my complicated records from a recent…read morehospitalization .for neurological issues She gave me idea's for how to stay brain healthy All of the staff and Doctors in this office are great at what they do Thanks to all of you , Donna Bonestroo

Brian diagnosed my melanoma 20 years ago when i came in to have it removed for cosmetic reasons. I…read morewould trust no one else with my care. He has always been attentive, taken his time, made me feel I had his full attention, and has always expressed the importance of my understanding of my moles and what was going on. He also deals with my own neurotic concerns with care and humor (I need humor). I trust him implicitly and have sent many women to him.

Dr Sperber and his whole team are fantastic. I have been dealing with this weird skin issue for…read moremonths and he was the third dermatologist I've gone, h actually took the time to listen and he clearly cares about his patients. I would recommend him to anyone and everyone including my family! Ten stars!

We went to their med spa. It's off galley road so I was skeptical but it's very nice inside. They…read moreaccept Groupons without issue. They don't seem to be in the business of trying to upsell you. The front office gal was polite and very professional. We worked with Teresa (FNP) and she worked with my daughter who has acne using the Lumica laser (IPL). She was so good with her and related well to her. She explained everything and took her time. I would definitely go back again.

This place is anything but quality. My asian doctor did not give me the time of day. Maybe gave me…read more5 minutes since they were short handed and busy. I did blood work and my cholesterol was way high and nobody ever called me back for a follow up. Very disappointing. On top of that, they recently called me to clear a bill, even then they are primary care and I have the best insurance possible. I will be looking into this, since I'm a DA. Seems kind of fishy. Halaweh is my last name. Save yourselves the to double guys. Cheers!