Great service and cost reasonable. Heat went out they had us a new unit in 1 day. Very friendly…read more Phone calls were answered immediately did not go to voicemail which I appreciate because you always have to wait to hear back. Came out when they said they would

Love these guys. Call and they are there and it is fixed. They give low prices,too. You won't go…read morewrong with them. We have been using them for over 20 years.

We have used this group twice. The first time was when our heat stopped workibg. Eric came and got…read moreit fixed, The second time was for maintenance on our HVAC and plumbing. Bobby Johnson came and looked at the plunbing, and Bobby Henderson serviced our HVAC. I was truly impressed by their attention to detail and the thoroughness of their work. The HVAC maintenance was being paid for a nominal fee per month. However, the Plumbing guy found several things that weneeded to address. Overall, we were pleased with their services.

We called Tim Ferguson plumbing late on a Sunday night. Charles came within 40 minutes. We were…read moreimpressed with his efficient and professional manner. We would recommend this business.

Quick service and great electricians . Will recommend them! Have tried other electricians,and they…read moredon't call back. It's a great company.

I have done business with Randy 3 times, he put in a new heating system, also he did a big plumbing…read morejob, and recently a complete ac unit. The work was done on time, and right the first time. His crew was polite and very knowledgeable on the work they do. If you need any work done call Randy and let him give you a estimate.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

I've been a loyal customer for years (as well as my parents) and previously held a monthly…read moremembership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers. I only found out when I looked into scheduling my routine fall HVAC maintenance. A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems. This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution.