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    Heights Dermatology - Mansfield

    2.5 (6 reviews)
    Closed 8:30 am - 5:00 pm

    By appointment only

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    when signing in you can already tell that the staff have an attitude . also the service is very slow

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    Alliance Dermatology

    Alliance Dermatology

    3.4
    (24 reviews)
    4.5 mi

    This is the best Dermatology practice hands down! I drive from far west Ft. Worth just to see Dr…read more Nguyen. His front desk rep is very professional and nice.

    Very rude front desk personnel. After the doctor removed a spot on my chest, the front-desk lady…read morerefused to make a follow-up appointment for me until I verified my own insurance. And this was after they already had my insurance info and the doctor had treated me. I tried to explain that nothing had changed in the intervening days, that my insurance was the same, but she simply refused to set an appointment. Fast forward a few years and I decided to give them another try and...exact same problem. She will not even try to set an appointment for me because I did not have my insurance card in hand when I called. I told her I would bring the card with me to the appointment, but she not only refused to set an appointment but proceeded to yell and hang up on me! Yes, she actually hung up on me when I offered to bring my card with me to the appointment. I'm 66 years old and I have never in my life run into any so-called medical "professional" (to use the term loosely) who is so absolutely rude and uncaring about their own patients. For the record, I filed a complaint with the Texas Medical Board, the first two paragraphs are a copy of the complaint I filed. I hope that others will do the same, someone should put an end to this nonsense. Such unprofessional behavior is never acceptable, more so when it pertains to our health.

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    Heights Dermatology - Mansfield - dermatology - Updated June 2026

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