I know that Hawaii is expensive, but taking a cab is a pricey proposition. Flew to Hilo for a day…read moretrip and decided to walk around. With all that walking, my feet were beat so I decided to take a taxi to the airport rather than risk injury. I had my hotel call a taxi service and Marhysa appeared at the front. The wait was 15 minutes which is understandable given the locale. The distance from the hotel to the airport was about 2 miles, so a price tag of $13 seems a bit high to me. If you are a traveler visiting Hilo only, there are really few transportation options. You can walk like I did. It just seemed to be tiring to do so. There is a free public bus system here, but you need to watch the timetable and know where you are going. There are few bus stops as well. I would use a taxi as a last resort. Renting a car is a bit pricey too, but you can drive to see the volcanoes at least and around the Big Island to see the smaller towns.

This taxi service is great ! The best I have used since living in Hawaii. The drivers are safe and…read morealways friendly. I highly recommend them !

My friend was flying in from Honolulu and after several delays his flight finally took off. I…read morecalled R Jay Taxi and requested a pickup from Kona airport and told him the flight would be arriving within 30 minutes. He accepted the request with no hesitation and was able to get a driver to the airport before my friend landed. On top of that, my friend said the driver was extremely polite and friendly, and he had a great ride to the hotel. I would definitely recommend this company.

Made reservations for pickup at airport. Plane scheduled to arrive 10:30 p.m. He knocks off at…read more10:00 but he waited and the plane was 1/2 hour late. Kept in touch by text. He was there and took us directly to our destination. By the way, when we left, there were no regular taxis left. Fare was fair. Made reservations to pick us up at hotel and on to airport. Right on time. Just the best!

This is a terrible, terrible shuttle service as part of Costco Travel. You can't find employees-no…read moreshirts, no name tags, no ID. I called the "help" number and was told I had to "take a little responsibility" to find the driver. So I had to leave my companion in a wheelchair to go ask random parked vehicles to finally find our ride. Don't use Costco Travel service. They don't hold their vendors accountable.

I honestly don't know why Speedi Shuttle gets such a bad wrap. Every time we come to the islands,…read morewe always use Speedi Shuttke and have a great experience. Our drivers are always on time, safe, and friendly. With that being said, we just arrived back home from a great trip to Kona, and Speedi Shuttle was part of that. From the lei greeting at pick up, to the warm goodbye and drop off, thank you Speedi Shuttle.

We called Marshall's taxi the day before our flight to book a taxi when we land. He asked us to…read morecall before we board the plane, which we did. When we landed, we called him again, and he decided to flake on us. He just said call someone else and hung up. He is a loser, a flake, and can't be trusted if you need to have a reliable transportation waiting for you. We had an appointment that we needed to get to and he made us late for that, and he had no remorse and no regard for our schedule. Don't ever use this taxi company!

Really enjoyed our time today. My brother, my sister-in-law, and I, the lot of us needed a ride to…read morethe airport. Taxi appeared right on time. In moments we were acting like family..where we were going, where his children went to school, all kinds of stuffs. Uber and Lyft are notoriously unreliable (to the point of not even showing up). Highly recommend this service. A hui hou! Mālama pono!

This is really a cute tiny little airport. Interesting is how you exit your aircraft right onto the…read moreapron and walk to these cottage type huts which is the terminal. Really nice people

Hilo International Airport-ITO, I love ITO every single time I visit the Big Island, I always fly…read morein to Hilo, then drive over to Kona and leave to HNL from that side. So cool to get to do this on the Big Island. Sometimes I get confused returning the car and the change of airports. Did you know that abstract collab, consisting of Hilo abstract artist Kristie Fujiyama Kosmides, Hilo filmmaker Tracey Niimi and ukulele virtuoso, Jake Shimabukuro creates multimedia project, including murals at Hilo International airport, to show the island it is more than just a place to visit, get inspiration. Allow time to check it out next time you're here! Lets get back to ITO, omg the wood/Koa furniture reminds me of small kid time, I had the exact kine wood sofa too, it just brings back great memories, it sure brings me joy every single time I land here. hehe. besides that, feeling nostalgic and like old school, I just love this small kine, airport. Love it every time I see the "ALOHA" sign made out of white rocks upon exiting, I know we are here at Hilo especially with the morning rain and chilly weather once we get out of the airport. Another reason I love ITO, so convenient to get our rental car just right across the airport. Hilo International airport known as General Lyman Field, is on the eastern side of the Big Island. This airport serves the district of Hilo, Hamakua, Kau and Puna. I can't get lost here, like I normally do at other airports, once we land-we head downstairs, exit the airport & off to enjoy our adventures! Hilo airport is one of my favorite airport ever, make time to hang out and enjoy the most amazing historical and comfortable furniture!

Hi Renee--thank you for the amazing tour! We had a great time--loved the assorted poke and sweet…read morefruits. Thank you for leading us to the locals and giving us an authentic experience. We're so grateful.

we took a cruise to Hawaii in February 2024, One of our stops was in Kona. Originally, we just…read moreplanned on just walking around " down town" have lunch & go back to the boat. We were approached by a gentleman offering private tour of Kona, and we agreed. All I can say is WOW !!!! He as very knowledgeable, took us to Kona Joes, Kona Chips, the painted church, a chocolatier, a local chicken BBQ, which was the best Chicken I have ever had !!!, and also Kealakekua Bay, and general sightseeing. Overall a GREAT EXPERIENCE !!!! I highly recommend 7 Chips Transport & Tours. In Fact, Should we ever go back to Kona, we will definitely use them again. Don & Kathy Dalphin, St. George, Utah

THE SADDLE ROAD IS A NICE HIGHWAY!…read more================================ I have been visiting the Big Island since 1980, but I had never been on the Saddle Road until June 18, 2023. It is a beautiful highway now and not treacherous as I heard about in the old days. Rental car companies always had a blurb in their contracts that renters should never take their rental cars on it, so I never did. My sister has lived over there for ages and she never took me on the old road either. I guess she was always too busy working. Highway 200 or the Saddle Road is a great way to get to Hilo from Kona. On Father's Day it was clear as a bell, so we could see the top of Mauna Kea, Mauna Loa and Hualalai which are three volcanoes. We also drove past the Pohakuloa Training Area. Pohakuloa Training Area provides a quality joint/combined arms facility that provides logistics, public works, airfield support, and environmental and cultural stewardship in support of the U.S. Army Pacific training strategy while maintaining an enduring partnership with the local Hawaiian community. If you return from Hilo on the Saddle Road just pay attention how to get to it. I have it on good authority from two locals that is hard to find and we all know GPS doesn't work great over there.

This review is serving as a mind jogger for myself. Prior to our most recent trip to the Big Island…read morewas five years ago. I thought at that time it wasn't safe to drive from Kailua Kona to Hilo on the old Saddle Road. So we went the long way along Hwy 11 to Hilo. I did some homework prior to coming two weeks ago today. I discovered the new Saddle Road has been transformed into the Daniel K. Inouye Hwy 200. No more pot holes or two lane roads. From Kona you take Hwy 190 then cut over to Daniel K. Inouye, Hwy 200. We got to Hilo in under 2 hours. On the way to Hilo you'll pass by Mauna Kea. We saved that for an excursion with a tour company for sunset and star gazing. But that's another review. Factoid - there aren't many street lights on the Big Island as the observatories don't want the artificial lighting to interfere with their studies of the stars. I wouldn't drive on Saddle Road once nightfall hits as there aren't any lights. Unless you're a local or you want to live on the wild side. Coming back we took Hwy 11 as we were going to hit Hawaii Volcanoes National Park. Slow and scenic. We got back just as the sun was setting. Safe.

Bigger of an operation now compared to back when I was growing up in Hilo. But they have always…read morekept the fact that you can walk in and see the workers hand dipping cookies and whatnot. They've not changed much besides having newer items here and there. They've classic chocolate dipped shortbread cookies are always a winner. Best part about visiting is that you get samples of their products if you just ask kindly! The staff are always so friendly and helpful. I wish they would bring back the Peanut Butter Crunch Bars!

Make sure to check this place out if you're in the area! We stopped by around 8:30 AM and honestly…read moreweren't even sure it was open at first--the building looks pretty dark from the outside because of the tint. But as soon as we walked in, we were warmly greeted by the wonderful staff, and the whole vibe completely changed. Inside, the space is bright, inviting, and thoughtfully set up. We were offered samples of their Kona coffee along with a couple of treats of the day, which was such a nice touch. As you walk around, you can actually watch them making their delicious goodies, which makes the experience even more fun and tempting. The shop was beautifully decorated for the upcoming Easter holiday, and they also had some really lovely gift boxes--perfect if you're looking to bring something home for family or friends. There's also a small area where you can grab drinks (and possibly ice cream too). I ordered a green tea latte, and it was absolutely wonderful. Overall, such a cozy, welcoming spot with great treats and friendly service. Definitely worth stopping by--whether you're craving something sweet or looking to pick up a thoughtful gift!