This is really a cute tiny little airport. Interesting is how you exit your aircraft right onto the apron and walk to these cottage type huts which is the terminal. Really nice people read more

See all

Hilo International Airport-ITO, I love ITO every single time I visit the Big Island, I always fly in to Hilo, then drive over to Kona and leave to HNL from that side. So cool to get to do this on the Big Island. Sometimes I get confused returning the car and the change of airports. Did you know that abstract collab, consisting of Hilo abstract artist Kristie Fujiyama Kosmides, Hilo filmmaker Tracey Niimi and ukulele virtuoso, Jake Shimabukuro creates multimedia project, including murals at Hilo International airport, to show the island it is more than just a place to visit, get inspiration. Allow time to check it out next time you're here! Lets get back to ITO, omg the wood/Koa furniture reminds me of small kid time, I had the exact kine wood sofa too, it just brings back great memories, it sure brings me joy every single time I land here. hehe. besides that, feeling nostalgic and like old school, I just love this small kine, airport. Love it every time I see the "ALOHA" sign made out of white rocks upon exiting, I know we are here at Hilo especially with the morning rain and chilly weather once we get out of the airport. Another reason I love ITO, so convenient to get our rental car just right across the airport. Hilo International airport known as General Lyman Field, is on the eastern side of the Big Island. This airport serves the district of Hilo, Hamakua, Kau and Puna. I can't get lost here, like I normally do at other airports, once we land-we head downstairs, exit the airport & off to enjoy our adventures! Hilo airport is one of my favorite airport ever, make time to hang out and enjoy the most amazing historical and comfortable furniture! read more

See all

Definitely the calmest airport I've ever been to! The staff is really nice, as well. :)

#11 for 2025 As Therese H. writes Hilo for the win. I like that it is enclosed. Having to lug around heavy suit cases for business around I really don't want to work up a sweat then stand in the hot sun waiting for a flight. The Hilo airport is enclosed. It has AC. Nice rattan furniture on the 1st floor with tables to relax in before boarding your flight. It might seem like a ghost town some times. Okay most of the time, but that's fine. The quiet solitude allows me to take a nap before i board the plane to take another nap. read more

Hilo International Airport - ITO - Airports Near Me - Hilo, Hawaii

See all

Small airport in Hilo. They only have southwest and Hawaiian flying in here; and only limited gates, maybe 7-10?. You have to put your bags through scanner to ensure you don't have any fruits, plants etc before checking them / going through tsa. Relatively quick to get through tsa. There is very limited food options - a food market and gift shop, but looks like they are updating part of the airport. The gates are on the top level, and waiting area is on the bottom. They have car rentals here too. read more

Hilo International Airport - ITO - Airports Near Me - Hilo, Hawaii

See all

Hilo International Airport (ITO) is small, easy to navigate, and refreshingly stress-free. The open-air design gives it a true Hawaiʻi feel, and the staff are consistently friendly and helpful. Security is usually quick, baggage claim is efficient, and everything feels relaxed compared to larger airports. It's a great welcome to the Big Island and a pleasant place to arrive or depart without the usual airport chaos. read more

Short and sweet n small n nice bathroom and kind people very easy and short stop not much happening read more

Hilo International Airport - ITO - Airports Near Me - Hilo, Hawaii

Once you deboard the plane and pass the baggage claim area, there are benches to sit and wait while one person in your party goes to get the rent a car. Very convenient across the street to pick up your car. The landscape is well maintained with hapu tree fern. It's not crowded and actually quite quiet, easy to enter the TSA checkpoint and head to your gate. On the ground level there is lots of seating in a homey setting. There's a shop and restrooms. You will actually need to go up one level to board your flight. read more

See all

The Hilo airport is a wonderful small town airport with an aloha feel. Everything is close and easy to access. The people are so friendly (even TSA). The lobby is filled with Hawaiian furniture made from Koa wood. Hawaiian tunes play gently over the intercom. There are displays describing local history and large pieces of tropical artworks. Ticketing is outside under pergolas of tropical flowers. Parking is easy and close. Rental cars are directly across the street. There is a small gift store in the lobby selling Hawaiian themed goodies and a snack bar serving Mai Tais, beer and wine. I had a bowl of miso soup, which was delicious. Rest rooms are large and clean. They could use some electrical outlets for charging phones....but then again, maybe not. read more

Hilo International Airport - ITO - Lobby. - Airports Near Me - Hilo, Hawaii

My favorite of the interisland airports! The smallest I think but I love the comfy plantation chairs on the first floor and the fact that the car rental agencies are just right across the street. Plus, all the Hilo employees from the TSA agents to the car rental folks are just the nicest. Hilo for the win! read more

Hilo International Airport - ITO - Comfortable chairs on the first floor! - Airports Near Me - Hilo, Hawaii

See all

"All stories have a beginning, a middle and an ending, and if they're any good, the ending is a beginning..." I read the above from one of my Mom's old novels she kept around the house. Those thousand pages before it became a mini-series ones. Oh the emotions! Hmm, just not much to see or do at ITO or as many Hilo locals still call her... Da Hilo Airport. No Vegas Jackpot Machines, No San Francisco Mini Museum, No London Harrod's! And you know what? This is what makes Hilo International Airport such a good airport! One of the smallest international airports I've come across. Trust, I've been to many. ITO will do just fine! Located just ten minutes from downtown Hilo, a stroll across the street for your rental car, or a 10-minute wait for Uber. Life is good in small town Hilo! So loosen your shoe laces, unbuckle your belt, and remember you're not in a big city anymore! Okay, you won't exactly die of boredom here as there's an abundance of vintage rattan furniture you can relax on and do your IG uploads or finish that Yelp novella! There's even a cell-phone gravel lot you can wait at if picking up your bestie (hey, of course I didn't mind;)) There's only one Hilo International Airport. An airport caught in a time warp and that's the charm of ITO! Flights come and go, and Hilo life remains the same. All stories have a beginning, a middle and an ending, and if they're any good, the ending is just a beginning. read more

Hilo International Airport - ITO - All stories have a beginning, a middle and an ending, and if they're any good, the ending is just a beginning... - Airports Near Me - Hilo, Hawaii

Hilo International Airport looks very small from the outside but it's very spacious on the inside. I finished early and was able to make it to the airport to switch for the earlier flight. However, Today we had flight delays due to the weather from Honolulu. The airport communicated and provided updates every 10 minutes. Very professional staff here at Hilo I.A. The waiting area is clean and has many seats. Two areas of opportunity... Is having power outlets accessible to guests. I got some work done but only because I had my own battery pack. There's only one line for TSA so if you have TSA pre check, you're blended in with the regular line. The regular line was crazy long. Luckily the flights were delayed. I appreciate the hospitable service while waiting for the delayed flight. read more

See all

Closed today, no Hawaiian Airlines amd Southwest flights landed today due to regular Hilo rain weather. 3:40pm flight canceled.

Hilo International Airport (ITO) was my number two most frequently used airport when I lived full-time in Honolulu from August 2012 to June 2015 (only behind Honolulu International Airport). I flew through Hilo both for work (geology) and school (geology and geophysics). As we were typically working on on volcanoes, the airport was not too far from where we would be spending the night(s). The airport was easy to navigate and find one's way in and out of. The interior ambience fit the feel of the island. Security was straightforward, even with our field work equipment/items. One standout memory was one of my co-workers requesting a pat-down so they would not have to go through the body scan, claiming concerns about radiation. Later, when she was my roommate, I pointed out to her that using a microwave for her food in our room contradicted her claim for radiation concerns here at Hilo International Airport. She promptly unplugged the microwave, however, she had been using it at the time she flew through here (plus another approximately 6 months)... Can learn a lot about people by traveling with them and then subsequently living with them. read more

Flew into this airport Saturday and flying out today Fridays both flight into and out of Hilo was on time. Waiting are was clean. Staff was informative. A small airport where you're in and out quickly. The rental car area is just right outside by the parking areas read more

Hilo International Airport - ITO - Airports Near Me - Hilo, Hawaii

If you've been to Līhu'e, you'll feel like Hilo is its smaller twin. Similar in layout and design, except Hilo's restaurant and bar is outside, there are no transpacific flights out of Hilo, and some of the holding areas are not enclosed. The rental facility is tiny, given there aren't much tourists in Hilo (hotels are few and old!). What I really love are the koa furniture sets in the downstairs lobby. They're really retro Hawaii, popular items from Sears in the 1960s. Hilo town changes as the airport changes, and I hope things stay this way. read more

This is the cutest and easiest airport that I've ever been to. There is zero stress - TSA is very easy and you don't need to arrive early. They have limited food options so eat ahead of time! read more

There is something with Hilo that my heart melt every time I think about the place. I think I left my heart in Hilo. (insert happy face) anyhow... Hilo Airport is such a homie feeling I got. It has an easy entry and exit. It is like packed in small packages as they got the basic things you need in an airport. You won't get lost even if it's your first time here! Love the public artwork hanging on the wall. That huge honu before hopping on the escalator for departure. The Aloha feels!!!!!! Comfy seats on the lounge area, clean bathrooms and friendly staffs working here. Will love to fly back here! Mahalo for reading and happy juandering fellow yeeps! read more

See all

We loved this little airport! Stuck in time somewhere between the 70s and a third world tropical paradise! You're just steps away from the exit when you get off the plane... you only need 30 minutes to get through 'security'... such an easy laid back airport! Maybe it's the people... maybe it's the island... either way, it's fantastic! read more

Hilo International Airport is a small yet comfortable airport that has many comfortable lounge type of chairs and couches in the lower waiting area. There are many local treasures and historic material on display as well. My favorite displays are of the local turtle = honu [ho-noo]. The Hawaiian Airlines Staff is also friendly and efficient. The biggest downside is there is no Starbucks and the small news and snack bar have limited hours. There is a bar with grab & go type of items. If you are on an early flight, you might only have vending machines to meet your soda or snack needs. Aloha is definitely spoken here! read more

See all

A great, charming, very small airport serving the city of Hilo! A small-city feel airport that looks dated but is part of the charm. Friendliest employees ever, from car rental to TSA agents and gate agents to flight attendants. The car rental places don't require a bus, just walk right out of the terminal and across the arrivals/departures road. Serviced by only Hawaiian and Southwest flying inter island so very easy to check in and drop bags off. Security is tiny and quick: 1 precheck lane and one regular lane. Sometimes the body scanners will break down and you'll have to undergo a full body pat down instead, slowing the process a bit. Bring something to do inside of security, as there is ABSOLUTELY NOTHING! Watch the TSA search people and their bags or be bored. The departure gates are up an escalator and is open air. They will make an announcement about your flight (pre boarding, group 1, etc.) downstairs since seating is a bit tight upstairs. A great airport to fly out of! read more

Signs were very helpful since it is my first time renting a car here. The feel is old timey but it seems clean. I didn't really interact with anyone but the facility looks pretty well maintained. read more

Love love love this Hilo Airport. The nostalgia of the waiting lounge. It reminds me of my Grandma's Hale growing up. This is one of my favorite airports. The rental cars are right across the street, baggage claim is close to the curbside, and the airline check in is close to the car rental. Even TSA is close by. It's a really Hawaiian Country Style feeling. read more

See all

This is my kind of airport. From rental car return to security to gate in five minutes. Mahalo Hilo. read more

See all

Super small international airport that takes you an easy 20 mins to send your bags through agriculture, kiosk check in, breeze through TSA and catch the escalator up to the gates. Ample parking found across the terminal, one restaurant that serves great burgers and locally brewed beers. read more

Hilo International Airport - ITO - Airports Near Me - Hilo, Hawaii

See all

The airport has a small town feel with a rather large indoor common space lounge to relax and wait or you can go up to the gates which is covered but opened on one side to allow free air. The lounge has the restrooms and a nursing pod for nursing mothers as well as a place to eat. At the gates there are just rows of seats with no restrooms. Overall pretty easily to go in and out of the airport and its parking to the rest of the island. read more

See all

Used this airport to land when we went to Hilo which is on the big island last weekend. It's fairly small and easy to get around. Getting on our flight was a little delayed but we still got to Oahu on time. We had to drop off our rental car at 8 am and our flight wasn't until like 11 am so we checked in and checked in our luggage and got to hang out before leaving. Plenty of chairs to sit on once you get through security. It was nice to just chill out. This location was great because the car rentals were close by and easy to find. There's also taxi cabs along the side where the airport parking was. Definitely a cool experience coming through here. read more

Hilo International Airport - ITO - Just chilling for now. I'm so sleepy still lol - Airports Near Me - Hilo, Hawaii

Average airport. Typically 1 line only for TSA because the machines are consistently not working. Plan ahead, bring a book or headphones because once you do get through security there's absolutely nothing to do. BUT, I do prefer it over the KONA airport in terms of cleanliness, ambiance, comfort and layout. read more

I go to this airport very often to visit Hilo, flying Hawaiian airlines. The airport itself is mainly open, which is nice because you can take in the fresh air. The airport was previously an international airport, but now usually only island hoping flights fly to Hilo. The airports layout is simple, making it easy to get to your gate. The bathrooms are super clean and nice and I really like going to this airport. read more

The Hilo airport is one of our favorites. Rental car return right across from check-in, friendly staff, quick TSA, and a very comfortable lobby with wooden furniture. The bathrooms were very clean as well. read more

Hilo International Airport - ITO - Comfortable lobby furniture made from Koa wood. - Airports Near Me - Hilo, Hawaii

I left my license and a credit card behind TSA. I didn't discover this until I was already home. Going back to the airport wasn't a possibility, but on a whim I called to check and see if they had found it. Not only have they found it. They had tagged it timed it found it almost immediately when I called and they mailed it back to me express mail. I couldn't be more grateful for the trouble in time that it saved me. They were so kind and responsive.. thank you!! read more

This airport doesn't have any shopping area since it's a small airport. Southwest fly in and out of here. United use to fly in and out from the mainland but stopped. read more

It's a small airport. Once you get through TSA you're pretty much in the lounge/waiting area. They have a snack bar, gift shop, and newsstand. It's air conditioned, so it's comfortable. There are a lot of cushioned seats. You wait for them to call your flight to board, then you head upstairs. You just board right there. It's easy to get to the rental car from this airport. It's on site, right across a small street. read more

Hilo International Airport - ITO - kiosks to print out boarding passes at the Hawaiian terminal - Airports Near Me - Hilo, Hawaii

See all

I love flying into Hilo after the stress of waiting in long lines and going through security in Honolulu. Hilo International Airport (ITO) does not have a lot of crowds so it tends to be low stress and friendly in comparison to larger airports in Hawaii. Leaving the airport and getting to the rental car companies across the street is a breeze. It takes only a matter of minutes! For me, ITO reflects the small-town charm of Hilo that one would expect to find on his or her Hawaiian vacation. It isn't large, fancy, or modern, but if it were, it would no longer fit so seamlessly in with the Hilo 'āina. Although ITO is an old airport, it is steeped in Hawaiian and local Hilo culture. I couldn't help but buy a "Live Like a Volcano" t-shirt sold at the gift store. I have not seen these shirts anywhere else. The gift store sells a variety of other Hawaiian clothing, Big Island themed toys, local food, and even tropical plants and seeds that are hard to find outside of the Big Island. The newstand store also carries snacks made in Hilo including One-Ton Chips and Atebara's Potato Chips. The restrooms are clean, the worn lounge chairs are comfortable, and there is an ezH2O water bottle filling station. From the live Hawaiian music to the unique Made in Hilo souvenirs and snacks available at the gift store, waiting for a flight is comfortable and even enjoyable. I was fortunate to have a number of business trips to Hilo in the last year, and it is always comforting to arrive to ITO knowing that it's the start of a wonderful day for me on the Big Island. I now consider Hilo my second Hawaiian home outside of Honolulu. A hui hou! read more

See all

Work on being Respectful, Serve with Empathy, Dignity, don't bring rude Nani Attitude to your work day, make sure you eat a full meal before you begin to work each day, and have ALOHA. You have poor and horrible customer service. I don't need to be approached to tell one your employees my destination and assume I am going to "Mainland" and then feels stupid when I advised my destination. Your TSA was approached nicely this morning to please not press on my bag and by the second time attitude Nani came out of one of your employees. Then you have a second employee asking me what's in my damn pockets? That was my hands because you have 0 degree cold air in your damn airport blowing. Your third employee gave me Rude Nani Attitude when she had to pat my chest down because your computer assumed that I had something in my chest but end result shown nothing. You have a rude male approach me before boarding my airplane and I had to answer him when he is approaching me excuse me? Where in your company policy does it say that I as your Customer have to remove my ear buds and not play music while traveling as a customer in your airport? If that is in writing I will follow,but apparently you can't enforce stupid rules nor have your employee enforce regulations to have your customers follow. Yeah this affects me because now you BULLY ME and make me feel like I have endure walking on eggshells in your damn airport. Get Your Service Better and DO Better. It's not hard to SERVE WITH DIGNITY if that is difficult for you to teach that to your employees then you should question your role as a Business. I am nervous traveling now without my Husband and Kids now because your 3 knuckle heads employees. That is only for today 03/15/25. I have another day of crap that was on 03/14/25. I needed help to rebook my flight with Southwest or book a flight with another airlines. You have an Hawaiian Airlines representative that is checking in customers scanning bar codes and I was told "I am Busy Working and Discuss Gour Concern With Southwest." I explained that there are 2 empty work stations and how can I book my flight with them when no one is there. I then asked could you page them by any chance please? I am from California and all I know is California. You are dealing with a New Resident still making her rounds on the island and you sure know how to make someone feel so uncomfortable in their own skin. I than you ITO AIRPORT for making me more depressed for returning to your crappy airport and you are known to have horrible service. Dont Assume Everyone is from your Home because not everyone had the luxury of being born and raised in Hawaii like you. You live in Hawaii why do you not have Aloha? Doesn't make sense because Mainland Hawaiians practice Aloha and have Aloha more than you. Treat People With RESPECT and Treat People How You Want To Be Treated! Nough Said. read more

This is a chill airport. It has the outdoor feel that Maui also has. There is a lovely sitting area inside. Pro tip - do t forget to get the AG CHECK as you depart. AND in these Covid times, remember to do the Safe Travels Hawaii on the inbound. I had a fantastic check in experience here, with Coco. She was amazing. I was half asleep and not paying attention; she made the start and the rest of the day go so well. read more

Recently completed a short business trip (with a little "staycation" time) in Hilo. Overall, this airport is small, not too crowded, and has what you need. The rental car area is located right across the street and easy to get to. There is 1 restaurant located in the lobby (prior to TSA) and 1 restaurant inside (once you go through TSA). Friendly service. Also clean restrooms. read more

Hilo Airport is a small one with a long history. It was one of the first in the state due to being closest to the west coast of the mainland. It had its ups and downs in popularity over the years. Today, you can only fly to a handful of locations to/from here including Honolulu, Maui, and Los Angeles. The airport is right near town, making it an easy drive. Ride shares are available and less than $10 to anywhere you need to go. Taxis are considerably more. Landing here was a breeze, baggage claim is nearby where you come out, not much walking required. It's mostly an outdoor airport, which is welcoming. Leaving from here was just okay. Arriving at the airport is easy, there aren't many gates or check-in areas. It's not as modern with self-check-in on Hawaiian Airlines, you'll have to interact with people to get your bags weighed and tagged. Security is a real drag here; TSA Pre-Check was closed so they used the card system. Regardless, the agents took the general line more frequently and all gates used a single x-ray machine, making everything take a long time. At least with the card, the shoe requirements were waved. Inside they have a nice large air conditioned waiting room with big comfy chairs and couches. Amenities include gift shops, bars, and restaurants. There are also a few historical exhibits to look at. Restrooms are large and clean but old and in need of a refresh. The gates are upstairs, which is also air conditioned with seating. Boarding is fast here, as was taxiing and takeoff. read more

This airport is small and easy to get around. The parking is really easy to navigate and also very user friendly. The staff is incredible and very easy going- there really is such thing as the island vibe and it shows. Due to flight upsets I did not fly into this airport as I had previously anticipated, however I did fly from ITO back home and had a great experience, read more

Very nice, small airport. You almost feel like you're in Asia, not Hawaii. It's all wood, chill vibe and open spaces. The one quirky part of this airport is that most of the bathrooms are small family share stalls, not large gender-specific restrooms. Super fast Uber service. Super nice staff. All in all, a good experience flying in here. read more

See all