Okay. I have to be fair and acknowledge that customer service and responsiveness are not a hallmark…read moreof Southern Vermont culture. So, I can't be too mad about getting ignored because you really can't get ghosted by someone that you never actually met. And here we are. We've called and left messages three times, stopped by, and messaged them on Yelp throughout the last three months. Nothing. I'm starting to wonder if anyone actually works here or if it's a front for the Western Mass Mafia. I generally don't review places that I haven't experienced, but it's hard to have an experience when they won't even return a phone call. I'm giving them two stars instead of one because maybe there's something going on that I don't know about (illness, financial hardship, being overwhelmed, mafia stuff, etc). In the meantime, we'll try one of the other places in the region.

I had them install a new carpet and wood looselay flooring. Product is very good and price is fine…read morebut, installation...don't hold your breath. I had to do the finish work by re-installing the baseboards that he removed. Then after a year, give or take, I had a roll in the carpet, so I called and spoke with them about fixing-never came. Since then I have called and left a message 2 or 3 times, no return call. Finally, a few months ago I caught up to him in person at his shop, gave him all the info and still nothing. I know it's not easy in southern VT, but do yourself a favor, find someone else.

These guys are the BEST! Fast, efficient, good natured, innovative and the highest quality of…read morecraftsmanship! Project started just to fix woodshed, however it was too far gone so it came down. I saw visions of new project same time Ian did. He drew up plans the next day and I now have a woodshed and screened in back porch. I wanted them to preserve the integrity of my old house and use as much from the old woodshed as possible, barn siding, windows and church pews that came out of the house when converted from a church in 1836. So amazing! Thank you!

I can't say enough great things about my recent experience with A Handyman Company. They saved me…read moreand my family from a disastrous living situation. Previous renovations (done by another local contractor/ builder) were shoddy and allowed for major water damage that was hidden from me when I bought the house, but became apparent shortly after we started living in the house. HandyMan demo-d and removed all the water damaged flooring and sub-floor, redid the sub-floor with proper moisture barrier and heat insulation, and demo-d and and rebuilt two bathrooms in about two months. They started and finished exactly on time, and the bathrooms look amazing. Ian and Evan display high quality workmanship (flooring and tiling) and a professional, kind attitude. I also had a great experience working with the new design point-person, Petra. She was indispensable in helping me design the bathroom of my dreams, and took many trips all around the area to find the right materials and paint colors. I am thrilled with the final product and now have two perfect bathrooms, beautiful flooring that will withstand all the weather ups and downs, and a new laundry room. Finally, Steve was very professional and transparent about all the details, change orders, invoices, etc... I was always consulted before any changes were made to the original plan. Highly recommended!

The owner knows his stuff. Even though we bought our tile somewhere else, he assisted me in…read moreunderstanding the steps in laying the tile. (I did buy the thin set, under layment, and grout from him.) I'll definitely return.

This place is GREAT! They are helpful, friendly, and they get the job done! We've used them a few…read moretimes for tile, wood flooring, and carpet and we're always happy! The people are easy to work with and that's a treat these days.

I've made a lot of mistakes on this, my first home. However, hiring Thomas and Hall 802 Builders…read morewas NOT one of them. Quite frankly, I tried to save money by piecemealing things, prior to hiring them. In the long run, I had people steal from me, walk out on the job, and even be abusive and cause mental stress. ENTER...802 Builders! They are amazing, and true professionals. They roll in with every piece of equipment you could imagine, arrive on time, are kind and communicative, and after six months of waiting on others -- they are banging out a beautiful job, just in the first day they're here. I'm giddy with excitement as my punch list gets smaller and smaller and it's all taking shape. I feel so blessed to have found them and, though you have to be patient to wait your turn, they are fast, efficient, friendly and it was well worth the wait. I highly endorse them, and will have them do a rough bid on some other projects, since they have such advanced skills, save up the funds, and keep bringing them back. I won't go elsewhere, as they are truly the best.

They just replaced my old deck and stairs and shored up the joists. They did a quality and…read moreefficient job in less than 2 days. When the team left it as as if they were never there except for a brand new deck. Waiting for some replacement windows to arrive and I'm sure they will do the same great job. Owner is easy to work with and very responsive.

Very happy with my countertop. The whole process from start to finish went very quickly. I am very…read moreimpressed!

My wife and I prefer to support local businesses. From first contact through installation of our…read morenew countertops, Steve was absolutely fantastic. The assistance he provided to help us decide on materials showed that he really knew his products, and patiently answered all of our questions. When he installed our new countertops, his attention to details, and expertise was first rate. We are extremely pleased that we chose Countertop Fabrication and recommend Steve without hesitation. Thanks, Steve!

Mike replaced a tub and added a tile shower, after the first contractor left me with a mess! He…read morealso built me a blue stone patio that required jack hammering into the ledge behind my house, in addition he put up stone around my fireplace and built a mantle. I have always found Mike to be reliable and willing to work with my ideas. I have been happy with all the work in has done in my home and I highly recommend him.

I give 5 stars for exception al work. I hired Mike and his crew for my custom kitchen remodeling,…read moreand I just love it. For the flooring Mike suggested a distressed grey wood and it looks great. I have a custom kitchen and it was completed in the time frame I asked for. Another thing is that my home treated with respect during the renovation, No leftover mess.

They came when they said they would. Carpet looked almost brand new. They managed to remove much…read morethe staining left by a previous tenant.

After the cleaner left I noticed that the spot I'd hired them to clean did not come out. I…read morecontacted them and received a note that "I spoke to Don about this stain and he feels that it will not come out." So I went to the hardware store and got an off-the-shelf carpet cleaner for $7.99. The stain came out. Later, they contacted me about payment, but never asked if I was happy with the service. I paid, and informed the owner that I had some feedback to share that could be useful, if they wanted to improve. I received a curt note from the "co-founder" that made it clear that she had zero interest in knowing anything about the situation, or how her customer felt about it. She simply wrote: "Thank you. I will keep that in mind the next time." Your experience may vary, but you may want to try the $7.99 off-the-shelf approach before you spent hundreds of dollars with Catamount. I wish I had.