I had a really disappointing experience here. The attendant (a older short woman) was extremely rude and came across as dismissive and unfriendly from the start. There was a complete lack of basic manners--no greeting, no courtesy, just an overall negative attitude that made the interaction uncomfortable. Customer service should at least include basic respect and professionalism, and unfortunately that was completely missing here. Because of this experience, I won't be returning and wouldn't recommend this place to others. read more

I used a Groupon for Helicopters Northwest earlier this year during the summertime and back in 2018. The first time was with my Wife. The second time was with my Mother and Father-in-law. The company is solid with nice employees and pilots. If you have never flown in a helicopter, I highly recommend it. The feeling of when you first take off is a very surreal experience. If you are afraid of heights, I can reassure you that it isn't as bad as you might think. I have skydived and gone in a hot air balloon. This isn't too bad. One way I could see someone getting anxiety is if they lacked faith in the pilot. But don't worry, the amount of flight hours they have at Helicopters Northwest is above and beyond. They allowed my son to sit in one while my wife was watching him during our flight. If you opt for a Groupon deal, you can pay extra for the longer flight options. They are 20min. 30min. And 45min. Rides. The longer the ride, the farther up the coast you go. The longest one takes you to the falls. The views, the feeling of flying, the experience...it's worth the cost. Now go! Check this one off your bucket-list! read more

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The pilot on shift was very welcoming and kind. He made sure to explain the ride, view and everything else to us

So much fun!! Way too much fun. Surprised 2 of my favorite people for their birthdays by flying them both up on a heli. The hardest part was pulling off the surprise: with dates and all. Planning was seamless ( minus the phone tags!) but they are super friendly! Our chopper didn't take off till way after 12:30 pm. Our check in was 11:40 am. Jean Pierre was our pilot if I recall. He was a funny French pilot , heavy French accent. Loves to fly. Take off was super shaky due to air traffic and how many planes, choppers were up in the sky. Sunny seattle days does that to you. The air traffic was beyond our control. Super choppy ride all around, our pilot pulled some good tricks to keep us safe. Didn't get to go close to space needle either due to air traffic. Large planes cause a lot of air waves, our little chopper was shaking like a salt shaker. Overall, we were glad to landed back. And said never again :P. Some of us were thinking about all the very recent chopper crashes while we were in the air. Not me though. Sad part for me I lost my phone after. iCloud never got updates and lost all my cinematic shots!! Whomp. Thought about trying back but it's kinda expensive.. and the shaking from the ride still haunts me. Glad I did it! I've done these Heli tours everywhere but first in Seattle! Also the most choppiest! read more

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I purchased a Groupon deal for a 20-minute helicopter tour for my husbands birthday and he absolutely loved it. Our pilot, Dallas, made the process look so easy - from start to finish. It was a smooth ride and smooth landing. She pointed out landmarks while we were up in the air as well. She is extremely knowledgeable and even explained the mechanics involved in flying a helicopter as it is something that always interested my husband. Excellent tour, well worth it and we'll definitely be back! read more

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Scheduled with the company and was called at 8 PM the day before my scheduled flight the next day at 12 PM and was told we need to push it back to 2 PM due to maintenance. Commuted 2+ hours and arrived early since they asked we be 15 minutes early. As we pull into the parking lot we see a text come in stating that our flight was canceled. We give them a call as we are sitting in the parking lot, mind you it's now 1:30ish, and they mention that the maintenance is not finished and they now need to push it back until 5PM or later. It was my significant others birthday and we had other plans for the evening so it was not an option. We explained that we commuted, and our whole day was basically wasted since we were not able to get on. The lady speaking to us kept laughing or smirking and making certain comments that showed no sympathy nor respect. I am so confused on all of the other good reviews I am seeing; as this company does not appear professional nor legitimate. The area itself is very sketchy and I am now seeing multiple bad reviews. Oh and accordingly to the women, they only have one helicopter running for this company but is shown multiple when looking at pictures. Their website is also sketchy and not accessible. Please save your time and go somewhere else. read more

Helicopters Northwest - Entrance - Aerial Tours Near Me - Tukwila, Washington

A MUST DO when visiting Seattle! The booking was made easy by a very polite and helpful young lady (whose name I have sadly forgotten). I was able to surprise my wife with not only a tour but first a "Discovery Flight"! During the Discovery Flight, Anthony who was the pilot did a superb job or orienting her to the safety measures, flying basics and overall mechanics. After a thorough preflight check we were off and after an initial take off she was able to begin operating the helicopter! Anthony was extremely pleasant and engaging. I don't think the grin from flying is going to leave her face for weeks if not months. After a quick break, we then took their "Charlie Tour" which was a 40 min tour around great Seattle area that include Snoquolmie Falls! Again Anthony did not disappoint and made the day go for perfect to absolutely perfect! Do yourself a favor and book a trip. Prices are very reasonable and totally worth it! read more

On March 3rd I booked a flight lesson for today, Saturday April 2nd at 1pm. I sent a text to the number they used to send me my original confirmation this morning but didn't get a response prior to my departure time (I live an hour away and I showed up 30 minutes early because if your late and they have to reschedule there's a $50 fee) when I arrive, the guy (didn't catch his name) asked me if anyone had confirmed my flight. I explained that I had a confirmation number and showed him the text messages. He pulls up the schedule and the time slot I have is double booked with the only pilot who is capable of doing the flight lesson. After waiting around for 20 minutes or so he apologizes and says we have to reschedule. My first available day to reschedule is May 7th. $15 in gas 2 hours in traffic I'm excited to fly still so it's not a huge deal, I'm only writing this review for transparency and so there is a record of what happened if I show up on the 7th and get the run around. The guy I spoke with seemed genuine so I believe it was a clerical error but it does bother me no one responded to any of my texts considering that he opened their text services on his computer in front of me to send the new confirmation. I will update this review on May 7th read more

Helicopters Northwest - Text communication - Aerial Tours Near Me - Tukwila, Washington

Purchased a Groupon for a Seattle route. Getting to ghe location was not a problem. Checked in and wait time was not too long. A few other flyers were there waiting. Was able to get a few pictures before boarding the helicopter. Pilot was nice and knowledgable of the operations. Overall, the flying experience went well. Pilot highlighted significant spots around Seattle, got us to eye level with thr space needle, and fly thr helicopter well. Helicopter did feel a little run down and questioned how long it had been in service. Seating was spacious for two in the back and one with the pilot up front. Would recommend visitors to do this and would buy more experiences like this in other big cities as I have seen it being offered in other states. Flight was of acceptable time with did not feel we cheaped out. Would consider taking the mountain view flights next time around. read more

Dallas was a sharp and experienced pilot, what an amazing experience this was, the company was very straightforward and simple. Pricing was very reasonable, We took the Alpha tour which covered Seattle, Definitely recommend 10/10. read more

Helicopters Northwest - With the helicopter - Aerial Tours Near Me - Tukwila, Washington

What an experience. My group of friends and I stopped by Helicopters NorthWest for a Charlie tour early June. To be honest, we were kind of surprised by the cheap rates.. Now, I'm not one to usually go out of my way to put a review on Yelp, but Nathan (our pilot) was just so amazing I had to. Nathan was extremely knowledgeable in all aspects of the flight -- especially with the geographical and historical knowledge! He made my group feel extremely welcomed and we will continue referring friends over! I kid you not, you will NOT regret booking with this amazing man! read more

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I flew to Seattle for 3 days and made the reservation upfront. The only important question I asked was: Do you guys cancel for weather reasons? I was told: usually not unless the rain is bad and heavy. it was a normal small rain and I also only got a call 30 minutes before the flight that it is canceled. I am very disappointed. read more

Wow! Seriously the highlight of our Seattle trip! We came to Seattle from Tampa, FL to visit our daughter Kendall who recently moved there. She treated us to a Groupon ride at Helicopters Northwest, and I'm glad she pushed us to do this. I had a small fear of Helicopters after a bad weather ride in Hawaii 30 years ago on our Honeymoon, and I swore I would never do that again. Well, I did, and it was worth every minute! Our tour guide/Pilot was Truman Triple, easy name to remember, and he was so nice and informative! It was raining, but we didn't care. The turn around the Space Needle was priceless! Saw the homes of Bill Gates and Jeff Bezos. I wonder if they borrow cups of sugar from each other? lol Beautiful scenery! Truly an experience to remember! Thanks, Helicopters Northwest! We will try to do it again next year for our annual Seattle visit! read more

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I have left couple voicemails and no return calls. I actually spoke to someone yesterday. He took my name and number done and said someone would call me today and nothing. What type of customer service do you offer?? read more

Such an awesome experience - for tourists or Washington natives! I purchased the Charlie Tour for my stepdad, sister, and I for my stepdad's birthday. I was prepared to pay like $400 as is listed on their website, but I was pleasantly surprised when I got the courtesy call the day before and they let me know it was only going to be like half that. They gave me the Groupon rate without me even asking or buying a Groupon! Our pilot, Ben, was awesome. He was super nice and gave a great tour with lots of cool information. I definitely recommend the Charlie Tour if you're going to do a tour with Helicopters Northwest (not sure why you wouldn't choose them!) because you get to see SO much. It's awesome seeing cool Seattle things from a brand new perspective! Absolutely no complaints and was an awesome experience - and my stepdad LOVED it. Thank you guys for helping me make his birthday amazing! read more

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Awesome, worth every single penny paid for it, we got it through groupon and they offered us another 10 mins for 50$ which we took it. The pilot was great, he was informative and explained lots of things and guided us to most of the attractions that you cannot see from ground. The most shocking part for me was how close we couldn't fly next to the space needle, that was awesome. read more

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One of the best experiences of all time! I bought this for a birthday surprise for my wife and boy did she love it. Barry was our pilot, he was super laid back and friendly. We came at the perfect time where the sun was just shinning. This by far one of the most exhilarating kind of scary experiences for both of us. 20mins was just enough to go around Seattle area. We saw where Bill Gates home is from birds eye view, the beautiful houses at Merced island, huskies Stadium, space needle, downtown seattle great wheel, I mean I can go on and on, the floating Bridges (I-90 and 520 bridge) we did get a little turbulence but not that crazy. I highly recommend this to anyone that wants to see the beauty from ariel view. We will come again. You have to meet their weight maximum and not go over. Helicopter seats 4 comfortably that's including pilot. For best picture and video sit up front and enjoy the ride! You know we did! read more

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I did this tour as a birthday gift for my dad. I purchased 20 minutes through Groupon but when we got there we paid for an extra 10 minutes. I'm glad we did because the time starts from when they start the engines to when the engines stop. IT IS NOT time in the air. Judt a warning for those thinking about going. The tour was amazing, we went over the lake to Bellevue then North to Shoreline area and cruised down the Seattle waterfront until we hit Downtown. We circled the Space Needle and then flew over both Downtown Stadiums on our way back to Boeing Field. Sitting up front is definitely the best option because you really get a clear view of everything. I took lots of pictures and was really thrilled with the whole experience. Wait for a Groupon because they are too expensive otherwise. read more

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THIS IS A MUST when visiting Seattle. Me and my boys had such a great time on our helicopter ride. We had Stephan taking us up and showing us around. Try to find a Groupon special for this place. It's definitely worth it and it's also worth paying the extra $60 for 15 more added minutes. It was an amazing experience and I have told pretty much everyone about it and said they should do this. It was awesome seeing the city from a totally different view point. If Stephan is there...make sure to ask for him. He was great!!! read more

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Deardra is awesome! Will be coming back with my dad & will request her. I'd do the Charlie tour (40 min) over the 20 minute flights--although, if your only goal is to see the space needle then that'll probably be enough for you. I wanted to see the mountains & Snoqualmie falls! read more

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The helicopter ride was amazing. My wife and I went for our anniversary and she loves it. Very smooth and the pilot Cameron made even more pleasant because he was giving us a tour so we knew where we were. We are definitely coming back! Kudos! read more

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My daughter had her first flying lesson today and it was the best experience ever for her. She had a great time with the lady instructor. She was knowledgeable, friendly and most of all made her feel safe. The environment was relaxed and comfortable. My daughter learned so much in a small amount of time. Highly recommended!!!! read more

Helicopters Northwest - Aerial Tours Near Me - Tukwila, Washington

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Amazing helicopter tour of the Seattle area that I'd recommend everyone try at least once. We saw area that we would probably never saw on land (Medina: Jeff Bezos, Bill Gates and other billionaire's houses...). read more

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Ken was our pilot and he was super amazing. He was friendly and informative. A great experience that was worth every penny.

Helicopters Northwest( Rich Carter ) gave a price of $3,000 to do some work on my helicopters and when he finished work he said would not honor his price of $3,000. He wanted payment of $ 10,560 . If i did not pay him that amount he would and has kept my helicopter log books. I have a potential buyer for this helicopter and by not returning my log books he is Extorting money from me or he will disrupt the sale of my helicopter. Not to be trusted with pricing , no honor in his word ! Other helicopter owners report same problem with Rich and Helicopters NorthWest ! read more

Great experience. Our pilot was great and helpful in pointing out things that were interesting. If you have a clear day Seattle is amazing to look at from above read more

AMAZING EXPERIENCE! My family and I were visiting Seattle and I figured what better way to see the city than from above, so after I searched up and down groupon for the best rated helicopter tour, we purchased and quickly made an appointment. Scheduling a tour was extremely easy, called to confirm and we arrived on the day of ready for our first helicopter tour ever! Our pilot was extremely understanding that this was our first experience, and held the helicopter super steady and explained everything each step of the way to give us a peace of mind. She pointed out all the highlights that we flew over and the tour ended up going a little bit longer than our scheduled 30 minutes. Overall, HIGHLY RECOMMEND Helicopters Northwest! They're a bit out of the way of the city so if you're not driving, a quick uber ride away. read more

I purchased the lesson for my husband, in the 4 passenger helicopter since he wanted me to go up with him. I was disappointed the Groupon was not for the larger helicopter. Still, this was great!! Worth every penny. The instructor pilot was awesome and set or minds at ease. I would love to come back and get the tour. Only gave 4 stars instead of 5 because of price, but overall highly recommend this place!! read more

Helicopters Northwest - Husband listening intently to instructions pre-flight. - Aerial Tours Near Me - Tukwila, Washington

I absolutely love this place! I have been with friends, family, and my boyfriend! I will keep going back and showing everyone I know how much fun it is! The beautiful views from above Seattle is like nothing else! The staff are so nice and always so accommodating! They will take pictures for your on your phone, and also offer pictures to be taken and get a special frame!! This is such an amazing experience!!! Especially if you want to see all of Seattle! read more

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Once in a life time experience for me! My wife got the deal from groupon (or livingsocal?). for the 20min tour for 3. It was just us 2, and she upgraded to 40 min. Because it's our anniversary. We thought the weather for the flight would be pretty bad. But it was actually perfect. The pilot was very nice (sorry forgot his name.. I should've write the review right away). We took it off from Boeing filed, over lake union, issaquah, fall city and snoqualmie falls. On the way back, he took us over our place in Sammamish! And then to Bellevue, Ballard, Fremont, Discovery park, Seattle Center, Seattle downtown and then back to Boeing field. Fly inside of the helicopter is just COOL!! It's not the same as an airplane. i would highly anyone that never done it before, to try it! Washington is pretty with a lot of lake, and green. But dang.. i didn't know it would look this good from a helicopter in the air. See some of the pictures I posted! read more

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A helicopter ride over the city is worth every dime. Helicopters Northwest aims to please. We were thrilled to see a blacked out Robinson R44 waiting for us. Our pilot and guide, Barry was extraordinarily knowledgeable about the area and about helicopters. You can tell he is passionate about flying. We did the "Charlie" package which flies out from the airfield to Snoqualmie Falls and back over UW and the Ballard locks to the Space Needle. It's a great comprehensive flight and worth the moolah. Bring a camera!!!!! About the experience, my Husband says "It was awesome and staff were great. Well worth it!" My teenage son was speechless over the flight, but in a really good, excited, happy teenage silent sort of way. The offices are upstairs, so I'm not certain how accessible it is. You may want to call ahead if you have mobility issues. Helicopters Northwest is also a helicopter flying school. Their staff seem passionate about flying and are friendly and engaging. Now I want to take a lesson, or two, or three. read more

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It was an amazing experience for my fiancé and I. I bought this from Groupon for a birthday present but we had to wait until the weather got nicer. Such a good way to save money because I bought it at Groupon when it was on sale but didn't have to redeem it until we wanted to. We were off the the tour shortly after we got to the place. To be honest, the place/office isn't as professional as I thought it would be. I didn't mind too much though (hence 4 starts). Our pilot, Jez, was great! He made us feel as comfortable as possible in 90+ degree weather in Seattle. The tour was BREATHTAKING We are Seattle locals so seeing our city from above was so amazing. We opted for the 20 minute tour which included the Space Needle, Seattle Center, Capitol Hill, University of Washington, Century Link and Safeco Field, Bellevue, Medina, and tons more! The 20 minutes flew by since we were enjoying ourselves soooo much!!! This is definitely a place to check out when you're in Seattle! read more

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I can't stress this enough.... I highly recommend taking a helicopter tour over Seattle. I bought a deal through Living Social, $125 for a 20-minute helicopter ride. It was beyond worth it. I wanted to surprise my boyfriend for his birthday so two weeks before I called and booked the tour. I had no trouble getting the date and time I wanted. The staff was so professional, friendly, and I felt completely safe the whole time. We flew from Boeing field over lake Washington, over to Elliot Bay, over the space needle and downtown and then back over Sodo. Even though we live in Seattle we were totally blown away by the view and the whole experience. It's a must do for everyone and worth every dollar!! read more

Helicopters Northwest - View of the Space Needle from our helicopter - Aerial Tours Near Me - Tukwila, Washington

We had an amazing experience! We bought a Groupon before the pandemic hit, and they still let us use the voucher for the full 3 person tour nearly two years later. The pilot Gavin was fantastic, and it was awesome getting to see Seattle from a whole different perspective, not to mention getting to fly in a helicopter for the first time. All three of us absolutely loved it! Highly recommended! read more

Used a Groupon and booked 4 weeks in advance. Very unorganized company. Made us wait over an hour for our scheduled flight. On phone prior to flight they advised if I wanted to pay an extra $100 +tax on day of flight we could fly for 1 hour. Instead of the 20 minutes. Paid $100 more on the day and was only allowed a 40 minute flight. When asked about it pilot totally ignored me. Not happy at all. Will not use or recommend this company again. read more

We are visiting from California and decided to surprise mom with a helicopter tour over Seattle. We bought our tickets on Groupon. Directions to get there were easy and parking was easy. It took a few minutes to fill out paperwork and then we were on our way. I sat in front and from my point of view it was the best ride ever. We did a 20 min tour and it was perfect. Our pilot was great and would talk about everything we were flying over! I would 100% go again and I suggest everyone go check them out. read more

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This was the best flight with smooth as glass lift off. Elijah was a great pilot and had plenty of helpful comments about the area. Don't base your experience on the look of the office. Pilots in and out so hard to get a call back especially when checking the weather. Extremely clean helicopter and the price is right. Use Groupon for a deal . Thinking of doing the instruction flight for great nephew if price is $89.00 an hour. Loved it and a great 65th birthday present. read more

For our anniversary we decided to treat ourselves to a fun and unique Seattle experience. After a bit of research we decided on taking a helicopter tour of Seattle. A couple of days before our anniversary I called to inquire about availability and luckily for me they had a spot on my desired date in the afternoon. This company offers three different tour lengths: 20 minutes @ $90 per person, up to 3 people 30 minutes @ $115 per person, up to 3 people 40 minutes @ $135 per person, up to 3 people We opted for the "Charlie" tour, which is the longest one for a couple of reasons. First, we wanted to be up in the air as long as possible. And second, its the only tour that takes you out to Snoqualmie Falls, which is an absolutely impressive site. After the falls you turn back to the city to get a whole new perspective on Seattle. We flew over the University of Washington and the Husky Stadium, the Ballard Locks, SafeCo and Century Link fields, the Great Wheel, and by the Space Needle. Our pilot, Travis, was nice and informative. He took us around in a 4 seater that was pretty comfortable. Don't forget to bring some cash to tip. Gratuity isn't expected, but it is appreciated. Helicopters Northwest is also a flight school, so if you want to get your very own helicopter pilot's license they can hook you up. read more

Helicopters Northwest - Snoqualmie Falls - Aerial Tours Near Me - Tukwila, Washington

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I purchased a helicopter tour for my grandson's birthday. It was BY FAR the best experience of his young life! I filmed the flight on a Flip camera and he watches it incessantly, reliving the experience. I suspect it also makes him pretty popular with his friends (something not to be underestimated at that age). Captain Jez Manners was a fantastic pilot/host. He engaged with my grandson throughout the trip. He is a natural with kids. You might wonder if a flight in a helicopter would be scary for an 8 year old, or likely to induce motion sickness--the answer to both questions is NO. There is very little sense of motion, far less than in a car. Also, the tour is absolutely spellbinding. This is the best money I've ever spent on a present and I can't recommend Captain Manners highly enough. read more

Helicopters Northwest - Flying with Captain Jez Manners. - Aerial Tours Near Me - Tukwila, Washington

It was a bday gift for Hubby to fly a helicopter. I got the gift certificate (they won't mail it you have to pick it up) ordered over the phone. When we got there our pilot was so nice and uplifting. Explained about 30 mins how to fly and then spent 30 mins in the air. I cannot write too much, it was just perfect in every single way, it is worth every penny. Hubby was flying, son and myself enjoyed the view in the back! read more

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