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Helios Stitches N Stuff

4.7 (3 reviews)
Closed • 10:00 am - 5:00 pm

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Inspired to Sew

Inspired to Sew

4.1(14 reviews)
13.9 mi
•$$

Everyone who works there is always very friendly and eager to help! No one is ever irritated with…read moremy toddler and in fact interact with her. There is so much fabric to choose from, literally something for everyone! And the quality of the fabric is fantastic!! Priced very reasonable for what you get!

I brought my machine in for annual maintenance. I was told it would take about two weeks,…read morealthough the receipt PROMISED the maintenance by 7/21/25. At three weeks I called for a status check. I was told it would be "just a little bit longer". On 7/21/25 I called and was told my machine had not been worked on yet. I was told it would be "a little bit longer". I asked for a specific date and was told there wasn't one. I asked what the promised date on my receipt meant and was not given an answer. my point on this post is business practice and customer service. DONT say something will be done in two weeks when you know it won'T. DONT a give the "just a little bit longer" line. it just makes people angry. DONT promise, in writing, a date when a service will be completed and there is no intention to have the work done. DO contact the customer before the promised completion date and let them know the service will not be completed on time and throw in a discount or freebie. (I.e. keep your customers). Set your employees up for success by not making them engage in making up excuses for poor service. I finally got my machine back and what do you know? the promise date was changed on the receipt. Customers aren't that stupid! Do better in your business, Inspired to Sew!

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Helios Stitches N Stuff - fabricstores - Updated May 2026

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