Hey everyone, I wanted to share our experience at the restaurant. To start, the seating arrangement was really unexpected compared to what we saw on Instagram and in reviews. We were placed on the first floor in a corner that felt quite dark, which was disappointing. I'm not sure why we weren't seated on the second floor where the atmosphere seemed much better. It wasn't just us; we noticed other customers in our area were also looking unhappy with their seating.
Honestly, the first-floor area, especially in front of the gift section, could use more lighting and perhaps a better mural to create a more welcoming vibe. Additionally, that door kept making a lot of noise every time it opened and closed, which added to the disturbance--M1 de la SM 47 Km 21 Carretera Cancún - Puerto Morelos, 77564 Cancún, Q.R., Mexico something that needs fixing.
On a positive note, the food was great! I had the sliders, and they were delicious. Also, I loved the souvenir area; I even bought myself a silver Hello Kitty necklace from there.
Overall, I think the restaurant needs to make some changes to the first-floor seating area. It really didn't match the hype we heard, and it wasn't the great experience we were hoping for. Just wanted to share my thoughts! read more