I would like to be able to review their services since I've never had lash extensions before and was really looking forward to them but unfortunately I never got that far... I set up an appointment for Saturday for a full classic set with Tina, and received a voicemail (from another employee) on Saturday saying that Tina called in sick and had to cancel my appointment. Ok, no worries things happen, although I was a little bummed. They also said on the message that she was opening up Sunday (the next day) and could fit me in at 4pm. I called back and confirmed the appointment with a girl that didn't offer so much as a "sorry for the inconvenience". Sunday came and I made my way from work in Stockton to Elk Grove (45 minute drive). I get to Lashfab and go to open the door. Locked. I look in and it's dark with no signs of life. I called the contact number, no answer. They did say their operating hrs are Wednesday through Saturday but the girl on the phone had specifically said that Tina would be there Sunday. I waited about 15 minutes to make sure she wasn't just running late and STILL nothing. They had my contact info and could have forwarded it to her if she might have had a problem showing up. So basically I wasted almost 2 hours for nothing. They obviously aren't worried about inconveniencing their customers. read more

So this was my first time getting eyelash extensions and I was definitely nervous because I've seen so many fails before but I was more excited because I knew I wouldn't have to put false lashes anymore. I looked at dozens of lash places to go to for quite a while now and when this shop came up, I knew I didnt have to look any further. Everything was perfect. Great location, soothing atmosphere, very nice people, and super awesome service! They were so nice to let my puppy in and although he did have an accident, they were SO nice about it! I was stressing about it but Haylie, my technician, was smiling and just told me to relax. All in all, I had a wonderful experience! This was my first lash shop to go to and it's definitely going to be my last! Thank you Hello Lashfab! read more

I'm in love. My lashes look beautiful. Music was great, very comfortable and overall amazing experience. Affordable as well! read more

hello lashfab - Eyelash Service Near Me - Elk Grove, California

They do great work but their customer service skills are lacking. Instead of taking issues on a case by case basis, they stick to their strict cash policy and offer so resolutions. I had an appointment that was set up in advance. Unfortunately, I was on vacation out of the country, with no international calling, when the courtesy reminder text came through. When I got to the states during a layover on the east coast, I got the message and called to let them know the circumstances. I also informed them that I had an allergic reaction to the lashes and that I wanted to have them removed. They cancelled the appointment for me after stating I should be ok per their cancellation policy. As for the allergic reaction, I was told I would have to pay to have them removed. 3 days later I see that they charged me the full fee of my appointment which was deducted from my credit card. I called to ask why, stating that they told me I should not have to pay based on the circumstances, just to be told that the manager decided to charge me anyway. The manager that gave the order was conveniently out of the office for a couple days and I was told to call back in a couple days to try to resolve the issue. Very frustrating to say the least. Seems like they don't care that this just cost them a potential repeat customer. read more

Amazed with the end results. First time getting eyelash extensions. I will definitely be back for my fill. I'm glad I found this place. read more

hello lashfab - Very please with Jinny's work. - Eyelash Service Near Me - Elk Grove, California

Alieen is so talented and makes my lashes look beautiful! Try her out if you're making your first appointment, you won't be disappointed!

I have been coming here since the beginning of the year - I started off with classic which I loved. Mai convinced me to try the hybrid, and I was so happy with the look. I have now switched to volume and am so in love with the look. I have had my lashes done by both Mai and Aileen. They are both great and really take their time to make sure your lashes look great. read more

Normal time to do extensions is about 2 hours long and they made me feel very comfortable i almost fell asleep. The lashes came out beautiful and looks natural, but still full and noticeable, which is exactly what i wanted. She chooses the length of the extensions depending on the length of your natural lashes. They had an awesome groupon deal as well as a first-time customer deal. Your choice! I'll be coming back for a fill. read more

Professional services, love the atmosphere. I've been to a lot of lash extensions places and for my very first Experience at hello lash fab. I recommend them to anyone and everyone who is thinking of getting extensions ask for Alisa. read more

I got a Brazilian wax done by Aileen. I found the coupon on Groupon and decided to try someone new. She didn't talk much but she was extremely thorough. She used soft wax opposed to hard wax (soft wax works better on me). After she was done, she examined the area to see if she needed to redo any missed parts. I was very pleased with the results. I would recommend booking with her! read more

I came to Lashfab with a promo I purchased through Groupon. Initially, I was only getting my lashes for a wedding I was attending but after I decided to keep up my lashes and I love my lashes. I have been seeing Emerly since April, we use 13's and she slowly added in 14's. I waited this long post because I wanted to actually enjoy and see the results. Before coming to Lashfab I have been getting lashes with other places since 2015. What I enjoy is the length the lashes stay on without falling out. I went to Jamaica and swam and my lashes withstood. I normally get a fill every 2 1/2 weeks and still have a good amount of lashes in place. I love the service and the availability of Emerly. The receptionist who answers is amazing as well she always answers my questions and gets me in for appointments if I have to change the time. Thank you read more

I've been getting my lashes done for over 3 months here now and I've never been happier! It has boosted my confidence with and without makeup! I was hesitant at first hearing the myths about extensions but my lashes have never been better! The customer service is amazing and vibe is amazing and relaxing. Its affordable as well! I recommend this place to everyone! Best in Sac! read more

Love this place... I've been other places and my lashes do not last at all. I can go a full 3 weeks in between here... plus everyone is so nice and it is so relaxing!! read more

I just got my lashes done for the first time and I absolutely love them!! The shape is exactly what I wanted and it looks stunning. I got the hybrid lashes, and I couldn't be happier! Definitely coming again! read more

Absolutely in love with my lashes I had never gotten them done before and I finally decided it was time and when I opened my eyes to see the finished result I was shocked, they looked SO GOOD! I have a lot of natural lashes but they don't curve upwards a lot... Mai hooked it up! They look a lot more full and fluffy and you can actually see them without putting on mascara or curling them! 20/10 recommend this place! read more

Just got my lashes done by Sandy today. This was my first time trying hellolashfab since I bought their Groupon but it definitely won't be my last! I had an awesome experience. Sandy made sure I was comfortable the whole time. On top of that she was very meticulous and thorough with her work. I told her I wanted volume but not too long. After 2 full hours I left with what I wanted! Extremely satisfied :) read more

hello lashfab - 14 length, initial full set - Eyelash Service Near Me - Elk Grove, California

I made my first appointment online and the process was simple. The night before my appointment I received a call asking if I could move my appointment a couple of hours later; which, I was able to accommodate. I was also asked to provide my credit card number (in case I didn't show up so they could charge it I assume.) all of that was fine; what made me panic was being told I needed to have completely clean eyes. I had just slathered on BRIGHT BLUE mascara that day and there was no way to get it 100% off. Thankfully, Sandy, the woman that did my extensions painstakingly got every last smudge of that blue mascara off that I had not been able to get off prior to my appointment the following day. About the appointment itself; Sandy asked what kind of look I was going for and then discussed the options (yes, there are options and choices!) that were most suited to my eye shape, size of my lashes, and the volume of my natural lashes. This was done so that my natural lashes could support the extensions without breaking or damaging my natural lashes. Sandy was very careful, she never once poked or scratched me. The whole thing was very relaxing. I'd definitely come back; in fact I already made my refill appointment! read more

I came to lashfab because it was close to my house and was so happy with how they came out. Mai did a fantastic job!! She even gave me a head massage at the end of my service. read more

Terrible at returning calls at all or confirming appointments online. Their website "promises" a call back within 24 hours and I'm still waiting. Called also Saturday during business hours and never heard back.. read more

I found hello lashfab via Groupon where I purchased a full set plus a fill. I have been going back ever since, probably about 8 or 9 times now. Emerly had been doing my lashes since the beginning and she got them right from the very first visit on. Unfortunately she moved so is longer working there. Aileen did my lashes this last time and though they still looked fantastic, they felt a little sticky, for lack of a better word. When trying to comb them for their usual daily care, the brush would get caught on the lashes. I asked about it and was told the product hasn't changed so maybe I'm imagining. I'm going back to Aileen again so we'll see if doesn't happen again, I'll bump my stars to five. FYI, my fills last a full three weeks. I do brush them every day (just brush, no special cleaning) and I don't wear a lot of other eye make up so that probably helps. read more

This review is for the horrible customer experience I received booking a Brazilian wax. On Friday I called to book a Brazilian for Saturday, I gave my card information and confirmed the time was 3:30pm. On Saturday I received a text saying my appointment was cancelled, I called and they say there was a mix up and the appointment was rescheduled to 4:30pm. I'm a busy working professional and I barely have time in my schedule. I received a text that my appointment was 4:30pm.i received a call from a different receptionist who was apologetic that there was a mix up and that the person who took my call forgot she was leaving early. When I got to the shop,there was another confusion. The original receptionist booked me for eye lashes instead of wax. I really thanked Chloe for understanding but this experience has deter me from ever coming back to this shop. I would stay away. read more

Surprise! This place is more than just eyelashes. I've been looking for a new wax salon as I was becoming dissatisfied with my regular place. I found HelloLash Fab on Groupon and gave it a try. I called and got an appt for a Brazilian the next week. The salon is easily located near I-5 in Elk Grove, clean and decorated nicely. Mercedes is friendly, conversation was light and comfortable. The wax was fine. However, I was surprised at the conclusion of the service when she did not do the rear strip. Before I could ask why, she stated that brazilian wax usually includes the rear strip but because the service was discounted (groupon) that it would not. I was never informed of that. I wasn't even given the option to pay additional to get the strip. She just cleaned up and exited so I could get dressed. I paid and tipped even though I didnt get the full service. Unfortunately I will not be returning nor can I recommend HelloLash Fab. I'm certain that this is not how groupon is intended to be used. read more

I had never got lash extensions before so I wanted to try them out. I checked out their yelp & was kinda neverkus but I booked an appt & the first time I came here Mai did my lashes. I got the hybrid lashes, they were nice & lasted FOREVER! Like a little over 2 months. The next time I got a full set but wanted to try the classic & OMG I'm in love with them. Aileen is amazing!!! They are seriously so perfect! Personally I like the classics over the hybrids. Aileen helped me decide what look to go for and the length. She was super helpful. I have def recommenced her to a couple friends now & I hope they go & see her. *i would post a picture but my eyebrows need to be done baaaadly. Lol read more

So I came here from Groupon for a Brazilian wax. I was very nervous since it was my first time in about 3 years getting waxed. I met my waxer Fatima, who promptly came out as soon as I checked in. She was sooo sweet, she made me feel extremely comfortable, and she did an amazing job. She's a perfectionist, which works in the customers favor in this field. I will definitely coming back to see Fatima. read more

Hmm, I wrote a review a while back (probably about a year and a half ago or so, maybe even two years) and gave a 4 star rating because the lashes felt a little "plastic-y." I have been meaning to upgrade my review but can't seem to find it. Aileen has been doing my lashes for at least a year and I am very pleased the results. No, these aren't mink but those didn't last even a full two weeks for me. These last a full three weeks between fills. That extra week makes a big difference in time and money when you add up those extra visits per year. I had lashes done at several places before discovering hello lashfab and obviously I am very happy with them as I have continued to return to them! read more

I have been going to LashFab for almost a year I believe. The customer service is superb! The environment is clean, quiet, and peacful. It is my serenity and I look forward to every visit. Aileen does my lashes and she is AWESOME! She is very welcoming and very detailed. My lashes looks natural and last. Thank you LashFab for being awesome! read more

I just got my lashes done for the first time in years. Full set of volume lashes!!!!! They are absolutely gorgeous! Mai is very detailed and I'm thrilled!!!!!!! Highly recommend her!!!!! read more

After researching high and low for a great lash extension studio, I finally found one! I called last week for an appointment and they had one the next day! I was greeted at the front by the owner and she took me back to meet my technician without any wait at all. I asked for the full set and they came out so perfect! They totally match the look I was going for (full and natural). I'll be back! read more

I came here for the first time and I seriously could not be happier! I love everything about all of it! First the place is super nice and super clean. Everyone that works there is very friendly, the beds that you lay on are extremely comfortable and they play nice, good, mellow music as well. Now for the lashes! I mean who doesn't want to wake up and look good? I have never been a super high maintenance girl, but these have brought me so much joy and I always feel good and confident in whatever I'm doing. I also do a ton of hot yoga and they stay on and look great when I leave there too. Cuts my getting ready time down a lot, and sometimes I can go completely without makeup cause I have my lashes done! They are just the right about to give you that natural enhanced beautiful look! Thank you girls for working your magic. I will be back again and again! read more

Found this wonderful little spot on Groupon and must say it's a hidden gem. Easy online booking, sweet and efficient service providers. As an esthetician I look for cleanliness and professionalism. This place has it all! Would highly recommend. read more

Mai was great, its my 2nd time here. Its quiet, clean, professional everyone is very nice. Mai does a great job and I'm impressed.

Hi, This was my first time at this establishment, and I was very pleased with the service. I purchases a groupon, and I was not disappointed! Kayla, was my lash technician she was nice, and very professional. And i LOVE my lashes!!! The business was clean and very inviting, and I booked another appointment. Thank you read more

I've had my lashes done here for the last year.... AMAZING service! My lashes last for 3 weeks or so and I workout out 5 times a week and still stays on great! Mercedes is my person and she is beyond amazing... does a great job and sweetest personality. I love that she takes her time and makes sure she asks what I prefer. I receive compliments nearly daily on how natural and beautiful my lashes are. I'm not only addicted to having longer lashes, but I am addicted to how it compliments my makeup! Ghesal is the owner and she puts great effort to be flexible on scheduling... they are busy, but will try hard to get you in. They also provide waxing.... love that service too!!! Must give this place a try, you will not regret! read more

I had my first eyelash extensions done two weeks ago and I am going to be in today for my first fill. I absolutely love the lashes. They look natural and the best part is no mascara! Alisa did a great job explaining the process and after care of lashes. read more

Emerly does my lash extensions and she does such a good job every time. She takes her time to make sure they look good and she makes it a comfortable experience! The whole salon is really cute and all the girls are welcoming. read more

Omg! It's lit! I LOVE my lashes and my lash lady Tiffany was super amazing and professional! Will definitely be back..!

First time getting my eyelashes done about 3 weeks ago and guess what I'm back for a fill!! Totally love this salon and all the staff. Everyone is super sweet and professional. Mai is my lash tech and does an amazing job. Definitely recommend you come see these lovely ladies read more

My coworkers have been talking about this place and recommended it to me. I love this place, it's tucked away in a small plaza close to where I live. It's so peaceful/adorable inside. It was my first time getting my lashes done and I was slightly nervous because I don't really like things to be too close to my eyes..lol! But I went ahead and gave lash extensions a try. I had a great experience! Chloe was super sweet. She made sure I felt comfortable and relaxed during the procedure. It took less than two hours for me. She did an amazing job! I'm glad I went here and I'm already looking forward to​ my next appointment! :) read more

hello lashfab - Eyelash Service Near Me - Elk Grove, California

I recently went to Hello LashFab for lash extensions. I had high expectations of the services due to all the great reviews they are receiving. They salon was really nice and super relaxing and the ladies there were really sweet. However I asked for full glam lash extensions and instead received a few long lashes (my friends couldn't even tell I had just gotten them done when I saw them an hour later) The girl took her time with the lashes and made it so that I had no time to request for any more lashes to be added and her next client was already waiting. I walked out looking like I already needed a fill. It has now been 2 days and 40% of the lashes have already fallen off and the remaining lashes look horrible. I leave for my honeymoon tomorrow morning so it looks like I be stopping by Sephora to pick up some false lashes. read more

I bought a wax groupon for a brazilian wax. I've been here for lashes before which werent that good, started falling off that same day. Thought i'd take the risk and check out their wax services. It was so bad. She pulled so hard and wasnt gentle. The wax was super hot and she pulled down on it so hard each time I thought my skin was going to rip. Everytime she pulled, her hand would hit the wax table making the paper rip each time, as if she were punching it. the wax warmer was also dusty and dirty :/ She seemed like she was in a rush and didnt care about giving clients good service. Also, its not a brazilian wax. Its an additional $10 for back side, which they should mention in the groupon. wouldnt come back or recommend read more