Our family had used Brazos on at least 3 occasions in the last 3 years. Every experience was…read moreterrific. Too late did I find out that the business had been sold. By way of explaining why he did not arrive on time the new owner was complaining about needing more staff since the previous owner took a lot of staff with him......What a disappointment. On the day of the scheduled move earlier this summer, the confirmed arrival time came and went - Multiple texts, then a call eventually. They said they were running late, and they would arrive within the hour. Didn't happen - again- we rescheduled. They arrived on time- and while the move went ok- the experience was not. helper #1 complained it was not a big enough job- helper #2 smelled like pot and was obviously doing that every time he stepped outside. The owner/driver when I asked him about the travel fee went on to tell me he had to rent the truck, pay his guys, etc. Not my concern. By now I just want them gone - but afterwards checking the contract I see " Rate $180 for travel time - one hour per 50 miles or a fraction thereof." I was charged the full $180. for 15 minutes and 6 miles. Do not recommend. Truly awful.

THIS COMPANY IS A NIGHTMARE! We used them for a short move to a home just 10 minutes up the road…read morefrom our previous home. . Not only were things damaged or destroyed when they moved my furniture10 minutes up the road, items were missing!!! Brazos moved a bookshelf just a few miles up the road and destroyed it beyond being repair. (This same bookshelf moved from CA to NC 4 years ago and arrived in perfect shape.) When moving the furniture in our old home, they smashed a painting that was still hanging, and broke the plexiglass. I had two items that were not delivered. A matching bookshelf to the one the movers destroyed, and a Weber Kettle BBQ Grill. I noticed the next day these items were not delivered, and when I called the office, I was told that nothing was left on the truck, and that I must be mistaken... like it was my error not their error. Someone from Brazos came to our home to look at the damage to the artwork and bookshelf, but he came WITHOUT a pen, paper or measuring tape. I had to provide all the tools he needed. The next story I got from Brazos was that the missing bookshelf was found it in a box, in the trash because it was destroyed in the move. Why didn't the movers tell me at the time that they destroyed it?! They also insist that the Weber Grill - which I reminded them to put on the truck, and was sitting next to the loading ramp - just mysteriously disappeared! They are also saying that I only signed on for 60 cents a pound for insurance. 60 cents a pound is not enough to insure a book! The guy who had me sign everything did not explain the insurance information, and now I am out $600 to replace the plexiglass, $200 for a new grill that someone at Brazos is enjoying, and for two sets of bookshelves that we part of a set of four pieces. It will be impossible to find two shelves for that had the other two stacked on top. STAY AWAY FROM BRAZOS if you want all you furniture delivered in one piece, or if you want all of it to show up... even if it is only a short move!

An absolutely outstanding experience! I didn't know that moving could be this smooth and…read morestress-free. Raleigh Moving Company knocked it out of the park from start to finish and I highly, highly recommend them! I was looking at several moving companies in the Triangle for a long-distance move across multiple state lines, and after speaking with Sapphira, I knew Raleigh Moving Company would be my choice. She was so professional and informative, and I was really impressed when she told me that the company employs their movers full-time, and that many of the movers have worked for the company for years. The company is easy to get ahold of when you have questions, and everyone there is communicative and helpful. Sapphira was so helpful in coordinating logistics and answering complicated questions, and was so gracious and flexible when I had to change my move date. We also did a virtual walk-through the day before my move, so that she could be sure the team was fully ready for everything the following day. My movers were Travis and Wilson. Wow -- what a team!!! They were so professional, so courteous, and very experienced. It was clear that they really knew what they were doing, and that they were invested in the success of my move and in making sure I was happy with everything. They worked so hard and went above and beyond in multiple ways to help, and to make sure that everything was done correctly and to my specifications during both the move out and the move in. They were thoughtful and careful in how they approached everything. Because of their hard work, hustle, care, and expertise, what could have been a stressful couple of days was smooth and easy! And it was such a pleasant experience to work with a team who were not only so experienced and efficient, but also really nice guys. This is the best moving company I've ever worked with, hands-down. Thank you all for such a great experience!

Johnny and his Crew are amazing. This is the third time I've used Raleigh Moving Company. They are…read moreexcellent!

Very impressed! Pharaoh and his crew just left and I had to leave a review before I get caught up…read morewith the rest of my move. I ordered a Pod to store my belongings while my new home is being built so I made an appointment with Athens. The team was extremely professional and made sure to take great care of the items they were moving. The furniture was wrapped, no marks on the walls or any damage to the house. They made it look easy. I know it's not or I would have done it myself. Maybe the most impressive part of the experience is the way Pharaoh thoughtfully packed the pod. His Tetris skills were on point and packed items to prevent shifting or damage during transport. I will be requesting this crew in a couple of months to move into the new home.

This is our second time using Athens Moving Experts. Ibrahim, Freddie, and Jarel helped us move…read morefurniture from one house to another 3 hours away. These three guys were so efficient, organized, strong, and nice. We had an antique grandfather clock that we removed the chimes and pendulum from. They bubble wrapped the chimes in blankets and secured safely in the truck. The treated all the furniture with the same care. Everything arrived safely and securely. They unwrapped the furniture on arrival and confirmed all was ok. I would highly recommend these guys to anyone in the area.

0 stars -- would give zero if the platform allowed…read more On April 16, 2026, Capital Movers and Storage moved us to Wake Forest, NC. During the move, multiple crew members disappeared for periods exceeding one hour without explanation. One mover took particular notice of my wife's jewelry, watching closely as she handled it that morning. Her jewelry -- including pieces of deep family significance passed down through generations -- was secured in our locked vehicle with no signs of forced entry and driven directly to our new home. At the destination, the same mover who had observed the jewelry that morning offered multiple times to carry the specific bag containing it into the house. My wife placed the bag in our bedroom closet. At some point during the remainder of the move, we were outside the home. The following morning the jewelry was gone. When we reported this to CEO William Saunders, he stated -- verbatim -- "we have never had anything like this happen and this could ruin us." He requested we not contact police for 24 hours, stating he wanted to speak with his crew first, and indicated he had a good idea who may have been responsible based on issues that person had "when he was young." We honored his request. The items were not returned. My wife spoke with Mr. Saunders separately and independently, and his statements to her were consistent with what he told me. Mr. Saunders later disputed making those earlier statements. A police report has been filed. The investigation is active.

I would give 10 stars if I could. John, David and Tino were excellent. Friendly, professional,…read moreclean and efficient. They took great care of all our treasures. I highly recommend them for you next move.

Mine was a short notice in state move. This crew put it together competed with six other movers and…read morehandled the job with exceptional care. I rate them high on communication, work ethic and customer service.

The service was excellent. The workers were careful, professional, efficient, and polite. I would…read morehighly recommend them to anyone moving in the area. My furniture was properly wrapped and transported without any issues or damage. They were also very affordable. Initially, I struggled to find a company without a lot of negative reviews, which made the decision challenging. In the end, I chose Jones Helps U Move, and I'm very glad I did.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

They did a great job for a great price! The movers were very respectful. They moved quickly and…read morecarefully. Everything got here in one piece. Would recommend.

I used Branch Out Moving a year and a half ago and I'm still finding my items scratched etc. I…read moreactually just took my $1500 bed apart that they put together for me and 4 screws were stripped. I had to run to Lowe's and buy a tool to get them out plus all new screws. They lost a shelf in our big tv unit, I'm not sure how, but it looks horrible now having 3 shelves and missing 1. But that isn't even half of what happened on my moving day. They showed up with an extra guy and a massive truck, GREAT! Well I go upstairs in my sons room only to see 1 mover sitting down on my boxes, he had opened my sons bedroom window and was vaping inside my home, in my child's room! Yes, I ran downstairs and told his boss and he said he would tell him to quit. An hour later I'm walking past my sons bathroom and this same mover is sitting on my sons toilet, pants down, door wide open (to get some light in because Duke shut the power off about 30 minutes prior) and he was having exploding diarrhea... yep, you could hear it and smell it. I ran down to tell his boss know what was going on. When the guy finally came downstairs he said he was sick so he went outside to rest. He came back in 30 minutes later and said he was ok. Mind you I never once saw him wash his hands. I asked him to please go clean the toilet and well, let's just say it turns out he didn't. Anyhow everything is now loaded and they're leaving, they didn't even tell me. I rush throughout the house to make sure they got everything and all was good, I was literally sprinting. They leave and I head to my new home to meet them. Well they didn't show up. I called them and the guy that had the exploding diarrhea needed to go to the ER, oh goodness! At this point I did call their office and let the office manager or maybe she was the big boss know what all had transpired and that they were at the Hospital... she had no idea. I did ask for a discount on my move! So they show up about 1.5 hours later without the sick guy and got the job done. However the boss that was with the moving crew proceeded to make me feel bad that I called their boss to let them know about everything, is this a joke?!? He even said to me yeah I heard you even asked for a discount. You better believe I did!!!They did take $200 off my final bill. So a couple of days later I get a call from my landlord at my last home I had just moved out of that the second bath (my sons) toilet was covered in poop. She was livid because her new tenant was moving in. I had to scramble to find cleaners day of, thank God I did. Anyhow that cost me $150 because I only had them clean the bathroom pretty much so I did let Branch Out know and the did reimburse me for the cleaners. Holy cow what an absolute NIGHTMARE! I get that no one can help that they are sick, but vaping in a home you're working in, let alone in a 9 year olds room! Then going poop with the door wide open I just cannot. The whole thought of it all gives me so much anxiety to this day!! I honestly never want to hire movers again!!!!!