I was scheduled with a rep for exam today. I get there and the rep was very nice and helpful…read morebut the ball was definitely dropped. I drive way to chesapeake for the rep to tell me they dont have the test. i mean how long have you had an audit and i wasted my time today. unsat. i could not believe it

Came here for a certification class in ITIL. There is plenty of parking and the office is actually…read morelocated on the 2nd floor of the building. Clean classrooms and the bathrooms remained clean throughout the day. Reception is very helpful, friendly and outgoing. The temperature in the classrooms can be a bit breezy at times but knowing that, you can bring in a jacket for when the air kicks on. There is a refrigerator if you'd like to bring in your lunch. However, while enrolled here; lunch, coffee/tea and beverages were included at no additional charge. The site simply asks that you consume them on site and not take them home. The instructor I had was very fluent in the course material and I didn't feel read to or smothered in unnecessary details that didn't support the material I'd be tested on. Books, pens/pencils and notepads were also included. Although there is a computer at your desk; it is requested that you do not surf the web during instructional hours. You can opt to leave your phone in the car or in the storage area at the reception area. Phones are not allowed in the classroom to minimize distractions and to maintain integrity when testing. Feel free to use them in the spacious break room. As you transit, keep noise levels low as there are other classes in session or people testing. Overall, a very positive experience and I' return for other course/certification offerings.

OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Wonderful experience. I had an incident where my laptop stopped working, went to them since I lived…read moredown the street. I called ahead and basically parked and they picked up my device from my car for me. Within an hour they were performing a diagnostic on my device and provided me honest and useful information via text with pictures so that it was easier for me to understand. As a technical support agent, I really appreciate honest and prompt assistance. Although my device was pretty much fried, due to it being purchased as refurbished, they did not try to badger me or up sell me. I will now recommend their services to anyone with laptop issues. Thank you again!

My computer takes a daily beating in my line of work, and finally it just completely died on me the…read moreother day. I just moved nearby, so I didn't have a local go-to for repairs. Matt was great, and they had me back online quickly - as soon as the part came in, it was fixed same day, and for just the cost of the bench-test. I've got my new go-to, and would recommend them to anyone.

The Verizon store at Lynnhaven Mall is excellent, especially when it comes to customer service…read more Olga in particular was phenomenal! She helped my husband through the entire process of buying another phone. She was so knowledgeable and really took the time to go out of her way to help us. She's also very friendly and fun. We'll recommend her to anyone looking to head to a Verizon store in the future. Verizon is fortunate to have such an excellent, caring employee! Mary and Rich

Matt C at the Lynnhaven Verizon/Cellular Sales has been amazing. I spoke with him about 3 months…read moreago with an issue with my account and he assisted me and answered all my questions. I reached out to him again with an issue just today and he took the time to look at my account and assisted with fixing the issues. Thank you Matt C!!!!~

I was mislead by another employee, about the cost of a service…read more I went in today and Ashley helped resolve the entire situation. She was amazing in helping me navigate the situation, and gave me the exact information I needed. As we were finishing up, I asked for information about repairing vs replacing/upgrading my phone. She was able to give me a quick rundown of the different avenues. Once I have a few thing settled, I plan to return to this location and work with her again.

Nick was super helpful with giving us options and payment plans. Serenity was amazing with a bubbly…read moreattitude very approachable and understanding of our needs. 10/10

They advertise "free diagnosis", but when I went in to get that done, I was told that it's $49.99,…read morebut they would take that off the repair costs. I said, what if I don't want to get it repaired here, or at all? She said, well it would be $49.99. So, NO FREE DIAGNOSIS!!' False advertising!

Went to Virginia beach store on Phoenix Drive as a walk in. Very courteous and helpful in freeing…read moreup storage space and explaining my memory issues in terms I could understand for my Samsung A20. Thank you!!