They are hands down the best accountant firm around. knowledge, experience, customer service! 10…read morestars! Been going there almost 10 yrs. Family owned and operated! Highly recommend!

Rude and the owner's wife who works there as well is also rude! I would go elsewhere. There are…read morelots of accounting firms throughout Connecticut!

George, President, has done our Individual and Small Business Income Tax Returns for many years -…read moreHe is professional, prompt, reputable, very knowledgeable and personable. George has the finesse to effectively engage with his clients, while assuring he addresses their individual needs. George also provided us with financial guidance and management tips to further develop our small business in the right direction - I'm definitely a fan!

best investment ever. George is a Tax genius and a super nice, personable guy. we've used him for…read more10 years - after every meeting, we leave feeling like that was the best way ever to do our taxes!

Alan is great. Very knowledgeable in all aspects of tax and finance. I highly recommend him and…read morehis staff.

I don't appreciate getting a letter announcing that my "experienced advisor" believes political…read moreconspiracy theories. In fact, I have no need to know what my "experienced advisor's" political affiliation is at all. This company feels the need to advertise their far offensive and radical views, while highlighting how completely unprofessional they are. If you have any sense, you will find an actual "experienced" advisor who can also manage to be professional and leave their personal politics aside.

Appointments mean nothing. They called us to set an appointment, and we confirmed it again this…read moremorning. Just watched them take a walk-in as we were arriving for our scheduled appointment. And so we wait, for 2 hours. An afternoon sitting on the floor in Walmart outside the Jackson Hewitt table.

Plan to wait 2-3 hours on the floor in Walmart outside the Jackson Hewitt table. The manager there…read moresays it will just be a few minutes, and you are there an hour later with no response, no update. Customers are backing up, frustrated and start yelling at each other. Jackson Hewitt manager sits there and says nothing. He just looks confused at the screen, and sits on hold on the phone. Poorly run. Jackson Hewitt called us to set an appointment, and we confirmed before leaving the house. 3 hours later we returned home, taxes still not done.

We were welcomed by Dave and his dog Luke. Our taxes were completed in a timely manner, which was…read moregreatly appreciated. We definitely return next year. Thanks again to Dave.

From the owner: Certified Public Accountant Accountant…read moreAccounting Firm

really dissapointed in their lack of helpfulness and general knowledge. incredible to think these…read morepeople expect to get paid for doing NOTHING to help a customer. seem untrained even. very strange. I opened an account at the recommendation of a business and now I feel like i'm lost! Bad phone reps too. Front desk people would rather shoot the bull with each other---a customer walks in and they look like deer in headlights lol

I really appreciate having a credit union centrally located. The hours can be tricky though, as the…read morelobby closes and only the ATM is usable after 3 pm (this presents an issue for people who work later). They do provide a convenient "interactive teller machine" feature on the ATM, which video chats with a live staff person at their corporate head quarters. My experience overall has been positive. I only used Connex for a car loan, but definitely would recommend them to people looking for financial services.