Great staff. I have had nothing but fantastic experiences…read moreevery time at this practice. They are great to their patients. They got me fixed up and back on my feet. I highly recommend this practice for all your physical therapy needs.

This Physical Therapy group in Mt airy actually has qualified therapists, however the unqualified…read morereceptionist ruins any positive attributes that that others that work there may have. If an appt is made be prepared for it be changed & 5 phone calls to change again! Extremely unprofessional , upon further investigation it became known that the appt. changes were due to accomodate the therapists schedules, NOT the patient. Since there are 4 other outfits in town, you would think they would try a little bit more to stick to an appt.

Each staff member at FMH Crestwood who assisted me with my ultrasound appointment was pleasant,…read morefocused, and efficient. The check-in process was a breeze. The ultrasound check was funny and made sure I could find my way out. Usually on medical appointments, your left to your own devices searching for an exit sign. My appointment was scheduled for 3:30 p.m. and I was out at 3:26 p.m.! Highly recommend for your imaging needs.

Large, comfortable, newer facilities. Friendly receptionists. Caring techs for my DEXA bone scan…read more Changing rooms should have locks on the doors, though.

From the first day of care to the last, I have learner so much to help with my care. The therapist…read moreCory Fraer is very knowledgeable about knee replacement therapy and everything one needs to know. He is very positive and encourages one to do their best. exercises are presented as a "you can do it" attitude. Believe it or not you can. I am sorry the home visits are over but I have confidence that I am going to be okay going forward with my progress. Thank you Cory!

During the time that I was a patient at Baker Rehab, the physical therapy sessions were reduced…read morefrom 60 minutes to a strict 40 minutes. I was told that this was a company decision. The time reduction resulted in a significant change in the quality of therapy. While the staff did their best to squeeze in as many of the former exercises, the sessions became rushed, and it was clear that there was not enough time to provide the needed level of therapy. I withdrew from the rehab center.

My mother stayed at Citizens back in 2019 for about 3 months. She had fallen and had a broken wrist…read moreand a touch of congestive heart failure. She has some dementia but she was treated lovingly by the staff at Citizens. My brother and I were able to come be with her during the day. When she was strong enough to go to the cafeteria, we went with her. The staff couldn't have been nicer and by the end it was like staying with family. She had first rate physical therapy and speech that not only got her up and walking but saw her cognitive powers greatly improve. She had been bound to a wheelchair before that.

Everyone in this practice is extremely kind, patient and thorough. Follow through care and…read moreattention from text/email/phone and inpatient experience is impeccable. Very aware of the priority of patient's complete wellbeing and working with all insurances and financial concerns.

Initially the two West Asian physicians attractedr to the practice as did the office In Columbia,…read moreMD These two and Dr Rowe the body builder were loose, hip and progressive. Unfortunately a couple years later the two Indian zfovtots as well as the practice treasurer were all indicted for Medicare fraud. ( Is every business person from Idiad a thief? ) One of the two young doctors killed himself and the other one is probably practicing non official medicine at the minimum security prison on Maryland's Eastern Shore. The current crew,Dr Rowe,b

Blue Ridge is the best! My psychiatrist and therapist are getting me out of a deep, dark pit that…read morecan be depression. It is such a relief! There is light now and I have better concentration, mood and energy. Words cannot describe the gratitude I have for getting my life back. I must add that the front desk staff play more than a supporting role. I don't always feel the best when I go but they are so kind and gentle that I get a lift interacting with them. Overall, a top notch, friendly, professional team. Thank you!

they have amazing providers, but their customer service is rude and disrespectful. I have tried…read morehaving conversations with these women and most of the time they are very rude and snarky. I do not recommend this office to anyone who needs a more sensitive setting. between the receptionist laughing at me and another woman accusing me of trying to pick a fight with her when she was cutting me off, they are not made for this type of work. 0/10 for customer service. keep in mind I've been going to this location for 10+ years and they have never been this rude before. honestly really disappointed to leave my provider over these rude women.

I would rate lower if I could. My mom entered the facility fully able to do all of her ADL's. 5…read moremonths later she was confined to a wheelchair, unable to do even one ADL on her own, and eventually ended up in the hospital, nearly comatose. Why? Because Heartfields decided to increase a medication (without consent) that has very dangerous side effects, including increased risk of stroke, agitation, weakness, shakiness, in addition to many more scary effects, including death.  When my mom protested having her pants and Depends yanked down by over worked care givers, the executive director asked me if her behavior was due to prior sexual abuse! Um, no. Like most human beings, she just doesn't like her clothes removed without consent.  Also, for those that aren't already aware (I sadly wasn't), Maryland doesn't require the caregivers (the front line staff that will predominantly be caring for your loved ones) to have ANY type of skilled training/certification and they are allowed to care for up to eighteen (18!!!) residents at a time. Heartfields confirms they are assigned 16-18 residents per shift. No wonder they are yanking off residents clothing, they don't have time before they have to move "on to the next one". Even though the state doesn't require it, Heartfields could train their staff better. In fact, therapy tries to provide guidance, but it falls on deaf ears. They run their facility more like a prison than a health care facility. The caregivers are also doing housekeeping in addition to caring for your family members, and unfortunately, many are just physically unable to do this demanding type of work. I could go on about how they refused to meet with me for 4+ months about the $8,000+ overcharges they erroneously charged us (they eventually removed it), or how they continued to ignore our requests to remove feces covered wastebasket in my mother's bathroom for weeks until I physically had it thrown away, or how the staff stuffed my mother's clothing into a full size trashcan, despite her having a perfectly good clothes hamper and a laundry basket....but I think this is enough for you to get the gist.  We reached out to the executive director, regional director, and filed a formal complaint. We were told an internal investigation would take place. Sadly, almost a month later, and still no one followed up even after reaching out multiple times for a status update. It seems leadership doesn't seem to care, and we doubt anything will change.  Finally, when we moved my mom out yesterday, we were shocked and saddened to learn FOUR residents died last week. 4 out of approximately 30 residents, that's 13% of their population! Please let that sink in before moving your beloved family members here, and entrusting them to Heartfields staff.  I'm happy to discuss concerns with anyone thinking about moving someone they love here. Please feel free to reach out to me directly.

This retirement community is simply wonderful! I highly recommend those looking for a lovely…read morecommunity for their loved ones to visit Heartfields at Frederick! No question about that! Besides the home being filled with terrific residents, having a clean, cheerful and bright environment, the staff should be much praised! Let me share...For almost 20 years, I have visited Heartfields Frederick to sing for the residents. I do this for many communities and this particular community has really touched my heart in a deep way. The Activities Coordinator, Melissa Hanshew, who has been an employee there for over 22 years (the longest employed worker there! She started when the building opened! ), is simply amazing! I see her genuine love for her "extended family"! I observe Melissa's passion to serve the community residents and as a result, these people's smiles are always ignited like the sun! They are always happy! Frankly, it's beautiful to watch every time I visit! They love this woman and they are genuinely happy! When I come to Heartfields, I can't wait to just observe that special connection that Melissa has with her residents! As she encourages people to attend the event, I notice how attentive the people are to her. They respect this recreational coordinator, they trust her with their lives and yes... I see that they love her as she clearly loves each and every one of her residents as like with her personal family! Melissa makes each person feel a part of the community circle. She is always attending to their needs and making them feel comfortable and appreciated! I love the decorations that adorn the activity room and other places throughout the building to make the place pop with energy and vibrant life all about! Melissa and her staff always make the community happy and festive throughout the year from what I observe! There is diversity and creativity with each program that I have been a part of and I am extremely impressed. I truly get the impression that Ms. Hanshew is using her activities skills and budget in the most wisest of ways to facilitate establishing the highest level of morale and happiness that a community could ever experience! I see how Melissa is so hospitable in the way that she personally serves each resident and or instructs assistants to help with the tasks, as well. I am also very impressed with how her "family" treats Melissa like their very own daughter! They love her! Everyone does! I also see how well she gets along with other staff members. She's easy-going and you feel so at peace when you talk with her. You feel accepted and not judged. She's a true kind and compassionate human being in the finest way! The residents excitedly make their way and joyfully take their seats every time! They have this look on their face when Ms. Hanshew communicates with the people. It really warms my heart. Lastly, I have noticed how well organized the activities coordinator is. The calendar is always filled with fun events, projects etc.. And it appears that everything is very organized and well orchestrated every time I am present! So, I could keep going on and on about Melissa and her excellent staff but that would take an entire day to do so. The long and short of it is that your loved one will be extremely happy and fulfilled at Heartfields and especially because of the way that they will be cared for in the Activities Department! No question, they will receive much wonderful stimulation and fulfillment with what's going on under Melissa Hanshew's leadership! My hat goes off to her and her long tenure at this community! Congratulations Heartfields!

Dr. Bisset is as good as a chiropractor gets. She is very knowledgeable and gets down to business…read moreto adjust my back, usually in one appointment. I highly recommend if you have pain in your back and or shoulder to have her look at it. One of the best chiropractors I have had over last 50 or so years.

Dr. Bisset has changed my life. I have degenerative disc disease and chronic pain. Getting…read moreregularly examined and adjusted has helped immensely with pain management. She was professional and kind, and explained exactly what she was doing and how all of the adjustments were related. Truly holistic health, from a provider that cares? Unheard of! She listened to my various concerns and took everything I said seriously. If you're looking for a doctor who respects you, has excellent bedside manner and is a miracle worker for pain, she's the doc for you. They handle acute as well as chronic pain and you better believe I'm telling everyone I know about this place and how incredible Dr. Bisset is.