I hired Jeannie a few weeks ago and was very pleased with her service. She took care of our two…read morebabies and kept me well informed while we were away. I would definitely use her services again.

I hired her for memorial weekend. 5 star care for my pets on short notice. Thanks Jeannieread more

Took my lab for their first visit. She was getting the works done. They were very gentle with her…read more Rosie had a great experience and a good time. Rosie loved them and said she wants to go back again.

Critical: Quality My dog is 13 years old . And in the past…read more12 years I have taken him in to be groomed My dog has NEVER looked as bad as today . They cut all the hair on his ears and the cut the puff ball on this head . They said his ears were Tangled I was so shocked to see his ears like that that a didn't even realize they had cut the puff ball on his head . (( poor baby looks like Dobby on Harry Potter ))) any way Then when I got there they said I should maybe have him clip every month because of his age .So I asked that they would charge for upkeep to do it every month and she said the it would be the same price. $48 cash only . .no I'll be looking for another place .

If I could give negative stars,I would.After our awesome groomer moved to Dallas,my husband found…read moreSoggy Doggies.He went in & said they were nice.I told him I wouldn't take my Briards there because not many people know how to groom Briards,however,if he wanted to take the other 2 dogs (a Shih Tzu/Retriever mix & Morkie) that was fine.One thing we asked them: not to clip the Morkie's ears as we wanted her hair to grow longer.They constantly clip her ears short.I found mats on her coat.Husband liked them so I let it go.I did start taking my 3 y/o Briard (my Service Dog) to get his nails&ears cleaned out.He did not like Soggy Doggies AT ALL.When I first took him in, the girl in the back came out to clip his nails.She grabbed back legs 1st & when she grabbed front leg, I said "he has double dewclaws that need to be clipped as well." She SNAPPED, "I know! This is MY job! I KNOW what I'm doing!" Whoa!Then why didn't she do double declaws on the back paws? When I first brought him in,the owner asked me if he was a labradoodle! Briards are a purebred ancient breed!I took him in periodically to get his nails&ears done.It's hard for me to do them because I have Duyputren's Contracture in both hands.So,paying someone to do just the nails & clean the ears is worth it. Any time I took him there though, he would freak out & back away from them & jump up on me. He's been trained never to jump up on people.He was freaking out.I couldn't figure out why.It didn't make sense.In training @ school, anyone can take his leash & work w/ him.Apparently they were manhandling him because he doesn't behave this way anywhere else!I got another Briard puppy in Dec.Made an appointment to have her fully groomed ONLY for training purposes to have her handled by someone else.They didn't do a "clean up" around the vag or anus.Stated "we don't do that!"I said I asked for a full groom."We don't do that."Hmm.Okay.I made an appointment for my Service Dog because I was scheduled for surgery on my hand & wouldn't be able to groom him after the surgery (last week).I dropped him off this morning."We'll call you when he's done."I got a VM from my husband saying he was picking up MY service dog from the groomers.Uhhhh, what? They were supposed to call ME.I have his vest,collar, & leash.I called to ask why they called my husband instead of me & was told I was supposed to tell them to call me, not him.Umm, I was the one who dropped my SERVICE DOG off.Was told I should've informed them of that.I was told, "We have 1,500 dogs, we can't keep track of everyone." Me: You have 1,500 dogs there? Really?"She said, "No, that's in our client list." Whatever.Well, that didn't stop them from calling me when I dropped the puppy off a month ago for her grooming.They didn't call my husband.They called me.When he came home, I saw that my dog couldn't see because of the hair covering his eyes.I checked his ears:NOT CLEANED (see pics),not only that, as I we were trying to pull his hair back into what we call his "man bun" my hand touched something hard near his mouth.He had MATS still around his mouth and his nose with food debris from this morning's breakfast!His hair was also very frizzy, they did not condition!Briards have HAIR that's supposed to be conditioned, they don't have fur.As I took the straight comb to brush the hair out of his face,under coat was in the comb!So, I used the comb on his back & more undercoat came off (see pics).Thus proving they don't do a full grooming of combing out the undercoat.They have no clue what they're doing.I called back to let the owner know my dog had mats on his face & she argued he didn't as she was the one who groomed him, "I brushed him & combed him myself".I have pictures of the mats & undercoat I started combing out w/my good hand. Said they don't tie hair back as it's bad for the hair.Never had a problem w/ any of my Briards! So that's a lie. The total cost according to my husband was $55. That's it?Hey, you get what you pay for!When I used to have my Briards groomed by my previous groomer, it was always near or over $200.Why?Because she did a topnotch job & my Briards were SILKY smooth, not frizzy--she knew how to groom ALL breeds, a true Master Groomer!I should have just waited until my hand is healed because I can tell you my dog's coat was silkier this morning when I dropped him off. Also, my husband always tips VERY well! He tips 25%! I was ticked when I found out he tipped that much for this horrible groom!After hanging up from them, they apparently kept calling my husband.He told the owner he heard how she had just talked to me.He told her to cancel appointments for our small dogs,we were done! She called back AGAIN & AGAIN!He blocked their number!I showed my husband the yelp reviews & that they only had 3 stars.That should tell you something!This place is always filthy.They have a horrible attitude!

been taking our Anatolian Pyrenees to this groomer for about a year now. The owner told us that he…read morewas, as I expected, well behaved. This last trip there was a new groomer. She claims that our pet could not be handled as he went after her. He is a trained dog and has never gone after anyone. Just the opposite, he loves attention. In my opinion the groomer did not know what they were doing. His nails were not done, he still had an odor about him and his deshedding was done very poorly. I called and asked to speak with the owner and was told she was not available. Long story short, there are too many choices in the area for me to have to deal with an employee with an attitude on the phone while voicing my concerns. Not a professional business. Not a place I'll return to.

Ooooo... another chance to give kudos to this establishment. "My experience" has been great. We've…read moreused them for our dogs (German. Shepherd and Boxer). They are great with booking, retrieving records, kenneling, and to my experience, end of life care. I don't feel at any time I was "over charged" or compelled to do anything aside from what was necessary. I was never rushed along or put off during a visit. That's my experience and I Thank them for all they've done for my fur family.

If you are having an emergency during business hours they won't see your pet. They told me to wait…read moreuntil an Emergency Vet opened or call around. The soonest they could get me in is weeks from now. My animal was foaming at the mouth. They didn't care.